User manual

Calibration and Warranty
75
THE COMPANY BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES
IN CONNECTION WITH ITS PRODUCTS.
Obtaining
Service
In order to obtain service under this warranty, Customer
must notify the Company of the defect before the expira-
tion of the warranty period and make suitable arrange-
ments for the performance of service. The Company
shall, in its sole discretion, determine whether to perform
warranty service at the Customer's facility, at the
Company's facility or at an authorized repair station.
If Customer is directed by the Company to ship the
product to the Company or a repair station, Customer
shall package the product (to protect from damage during
shipping) and ship it to the address specified by the
Company, shipping prepaid. The customer shall pay the
cost of shipping the Product back to the Customer in
conjunction with annual recalibration and repair; the
Company shall pay the cost of shipping the Product back
to the Customer in conjunction with product failures
within the first twelve months of time of sale or between
annual recalibrations.
A Returned Material Authorization number (RMA)
assigned by the Company must be included on the
outside of all shipping packages and containers. Items
returned without an RMA number are subject to return to
the sender.
For the latest Customer Service information, refer to our
website: www.coherent.com.