Use and Care Manual

Page 19
TROUBLESHOOTING & WARRANTY
LIMITED WARRANTY
Any repair, replacement, or warranty service,
and all questions about this product should
be directed to W Appliance Co. at 1 (855)
855-0294 from the USA or Puerto Rico.
W Appliance Co. warrants to the original purchaser
that the product will be free from defects in material,
parts and workmanship for the period designated for
this product. The warranty commences the day the
product is purchased and covers up to a period of
1 year (12 months) for labor/1 year (12 months) for
parts (manufacturing defects only)/carry in service/
and a total of 2 years (24 months) for compressor
part only. W Appliance Co. agrees that it will, at its
option, replace the defective product with either
a new or remanufactured unit equivalent to your
original purchase during the warranty period.
Exclusions: This warranty does not apply if any of the
following conditions exist:
1. The appearance or exterior of the product has
been damaged or defaced, or altered or modied
in either design or construction.
2. The product’s original serial number has been
altered or removed, or cannot be readily
determined.
3. Damage is due to a power line surge, or
connection to an improper voltage source.
4. Damage is due to general misuse, accidents, or
acts of God.
5. Repair attempts were made by unauthorized
service providers; parts other than genuine
parts were used; or parts were obtained from
unauthorized service companies.
6. The product was transferred from the original
owner.
7. The product was purchased as refurbished, like
new, or second-hand, or with “As-Is” or “Final
Sale” terms.
8. The product was used in a commercial or rental
setting.
9. The product was used in settings other than
ordinary households, or used other than in
accordance with the provided instructions.
10. Damage is due to improper installation.
The following costs are not covered under this
warranty:
1. Transportation and shipping costs associated with
the replacement of the unit.
2. Service calls to instruct you how to use your
product.
3. Service calls to repair or replace the house fuse,
reset a circuit breaker, or correct the wiring in the
house.
4. Service calls required due to improper installation.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CUSTOMER; W Appliance Co. SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT, EXCEPT TO THE EXTENT PROHIBITED
BY APPLICABLE LAW. ANY IMPLIED WARRANTY
OF MERCHANTABILITY OF FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED TO THE DURATION OF THE WARRANTY.
Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
This warranty gives you specic legal rights and you
may also have other rights which vary from state to
state.
Obtaining Service: To obtain service, product
literature, supplies or accessories please call
1 [phone] to create a ticket for exchange/
repair. Please make sure to provide the date of
purchase, model number and a brief description of
the problem. Our customer service representative
will contact you or send detailed return instructions.
W Appliance Co. does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect
to the quality, performance, merchantability, or tness for a
particular purpose other than the purpose identied within this
user’s manual. W Appliance Co. has made every effort to ensure
that this user’s manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information
in this user’s manual is subject to change without notice and
does not represent a commitment on the part of W Appliance
Co.. W Appliance Co. reserves the right to make improvements
to this user’s manual and/or to the products described in this
user’s manual at any time without notice. If you nd information
in this manual that is incorrect, misleading, or incomplete, please
contact us at 1- 855-855-0294.
W Appliance Company LLC,
New York, NY 10018