A4000 Color Printer, Copier, Scanner Fax All-In-One Getting Started Guide
Notice © Copyright 2001 Compaq Computer Corporation Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. Microsoft and Windows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided "as is" without any warranty of any kind and is subject to change without notice.
Setup Getting Started Guide Setup This booklet guides you step by step from setup through printing your first document, making copies, scanning an image, and sending a fax. Additional information can be found in the printer software help file. Your Compaq Limited Warranty statement is located in the Appendix of this guide. See page 36 for information about contacting Compaq. Setup To setup your printer, follow these easy steps.
Getting Started Guide Step 2: Attach and extend trays 1 Attach the scanner output tray by snapping it into the two slots in the front of the printer. 2 Make sure you fully extend the paper supports. Step 3: Load up to 100 sheets of plain paper 1 2 To avoid paper misfeeds, slide the paper guide to the left side of the paper. 2 You can use many different types and sizes of paper.
Setup Step 4: Connect the power cord Setup 1 2 You should plug the power cord, which has a three-wire electrical grounding type plug, into a grounded electrical outlet. Step 5: Select your language When the power is connected, the printer will ask you to select your language. Use the option button to find the language you wish to use for the LCD panel menus. Once you have found your language, press start/yes to select it.
Getting Started Guide Step 6: Install the print cartridges 1 2 3 4 Warning: Do not touch the gold contact areas on the back and bottom of the print cartridges. Note: The cartridge carrier moves to the loading position when you open the cover.
Setup Step 7: Align the cartridges Note: In this example for alignment group A, 16 comes closest to forming a straight line. Using the number keypad, enter the value for the letter displayed on the printer LCD. The next alignment letter will be shown until you have set all the alignment values for the page. Step 8: Connect the USB cable The A4000 is an excellent standalone copier and fax. However, you can maximize the value of your printer by attaching it to your PC and installing the software.
Getting Started Guide Step 9: Connect the telephone line cord To use the fax capabilities of the A4000, you will need to connect it to a working telephone line. 1 2 6 Optionally, you can attach a telephone. This lets you use the fax line as a normal telephone line.
Setup Step 10:Install the printer software If your computer is not already on, please turn it on now. Setup 1 Click Cancel on any screens similar to the one shown. Cancel 2 3 Wait for the Compaq printer software installation screen shown in to appear. If it doesn’t, see page 33. 4 Click Next and follow the instructions until the installation is complete. Next Congratulations! You have finished setting up your printer.
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Settings Controls and settings This section describes the A4000 Control Panel, and the Settings Utility software. Control panel features 6 7 8 9 10 11 12 Settings 5 13 4 3 2 1 # Button Description 1 keypad Dial a number or select a value for printing copies. 2 scan Scan a document to your computer. 3 copy Copy a document. 4 fax Fax a document. 5 fax form Print out a fax form, or process a fax form. 6 setup Select one of the system setup menus.
Getting Started Guide # Button Description 10 form feed Continue printing after reloading paper tray, or remove paper if it does not exit after printing. 11 pause/redial Add a three-second pause when dialing, or dial the last fax number called. 12 start/yes Start a copy or scan job, or provide a Yes response when answering questions. 13 cancel/no Cancel an action or clear an incorrect value, or provide a No response when answering questions.
Settings Setup button Press the setup button, then the menu button, to display the setup menu. Press the menu button to display each menu option, and use the options button to change it. > Set the date and time. If the A4000 is not connected to a PC, you can set the date and time here. Settings > Print a report. Print fax confirmation reports, transmit and receive logs, speed send listings, or a self test. > Maintain your printer.
Getting Started Guide The printer monitor icon The printer monitor icon not only provides you with a fast and easy way to access many of the A4000 features...it provides you feedback as well: > The normal icon (shown at right) indicates the A4000 is connected and communicating with your PC properly. > An icon with a red “X” indicates the A4000 is not connected or there is some other problem. > An animated icon shows that the PC is assisting the A4000 in a task, such as scanning or a custom copy feature.
Copy settings The copy settings window controls how the A4000 makes copies. You can change the default standalone copy settings, so that the copy you expect to usually make will become your default setting. Choose your default copy type, quality, and contrast. Scan settings The scan settings window controls the Scan To menu. When you press the Scan button on the A4000, a Scan To menu appears on the LCD display. > The first menu option allows you to scan to a folder on your PC.
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Printing Printing Now that you have set up your Compaq A4000 and installed the A4000 software, you are ready to print your first document. Basic printing Basic printing is as easy as: 1 Load the paper. 2 Open the file you want to print. Printing 3 Customize the printer settings. (For help, see the section below, “Using the printer software.”) 4 Print your document.
Getting Started Guide To learn more about the properties and capabilities of the printer: > Explore the other tabs in the Printer Properties. > Explore the menus. > Click Help to view the printer software help. Printing photos To print the best looking photos: 1 Use photo paper. We recommend Compaq Inkjet Glossy Photo Paper. 2 In Printer Properties: > Select the Glossy paper type, if you are using glossy paper. > Select the Color Photo icon. > Choose a print quality of 1200x1200 dpi or higher.
Printing Printing banners To print a banner, you should have banner paper and software that supports banner printing. > Place the banner paper behind the printer. > Bring the unattached edge of the first page over the printer and into the sheet feeder. > Place the paper guide against the side of the paper. Printing > Select Banner or Banner A4 on the Paper tab of the Printer Properties. > Print your banner.
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Copying Copying It is easy to make color and black&white copies with the Compaq A4000. Preparing documents for copying You can use the A4000 to copy documents that are printed on standard letter, legal, or A4-sized paper. Before you feed your documents: > Make sure any glue, ink, or correction fluid on the paper is completely dry. > Remove all staples, paper clips, and similar items. This will help prevent paper jams and will keep your A4000 working properly.
Getting Started Guide Note: Do not feed anything thicker than a normal sheet of paper into the scanner. For example, you cannot copy credit cards or a driver’s license. Doing so will damage your sleeve and the scanner. Making a copy To make a single copy with the default settings, simply press the copy button, and then press start. Making multiple copies Before you press the start button, enter the copy quantity with the numeric keypad.
Scanning Scanning The Compaq A4000 offers two ways to scan a document. You can scan: > Using your computer > Using the Scan button You can scan a document while your A4000 is printing a previous print job, but not while you are faxing or making copies. The scanner driver supports scanning from the bundled applications on the CD as well as all your favorite scanning programs.
Getting Started Guide Use the sleeve for the following types of documents: > Envelopes, checks, or receipts > Photographs or fragile documents > Curled, wrinkled, creased, thin, or torn paper > Carbon, coated, onion skin, or glossy paper Note: Do not feed anything thicker than a normal sheet of paper into the scanner. For example, you cannot scan credit cards or a driver’s license. Doing so will damage your sleeve and the scanner.
Scanning 6 Optionally, you can select the Preview button. This will perform a quick preview scan of your document. Once the preview is complete, you can move and size the dashed box to select the exact area of the document you wish to scan. You can make other adjustments to the scan settings at this time as well. 7 If you performed a preview scan, remember to replace your original document back into the scanner feeder. 8 Push the Scan button on the TWAIN dialog to perform the scan.
Getting Started Guide Scanning to a folder The first Scan To menu destination is a folder on your PC. This is initially your My Pictures folder, located in your My Documents directory. You can change your folder and default file type with the A4000 settings utility. Once scanned, the files will be given the filename of Month - Day - ###.ext, where ### indicates the number of the image scanned that day. For example, the second image scanned on May 1 would be named May-01-002.JPG.
Scanning Scanning to custom applications The remaining Scan To menu options are for defining your own applications. You can define up to six (6) additional applications using the A4000 settings utility. For instance, you can add Microsoft Paint to the menu and scan to BMP files for editing, or add Microsoft Word and scan to the RTF format for word processing. Once your document is scanned, the application program will automatically launch and will load the scanned document.
Getting Started Guide Getting more from your scanner Large scan areas and/or resolutions above 300 DPI require additional memory and disk space, and will take longer to process. To minimize this, use the Preview button first. Then select only the area you need to scan, and don’t use a resolution above 300 DPI unless required. For additional information when scanning, see the A4000 TWAIN help file. All of the controls on the TWAIN window have pop-up help.
Faxing Faxing The Compaq A4000 offers two ways to fax a document: > Using the front control panel > Using a fax form This section describes fax settings, and faxing using the front control panel. For information on the fax form, see “Fax Form” on page 31. Preparing documents for faxing You can use the A4000 to fax documents that are printed on standard letter, legal, or A4-sized paper. Before you feed your documents: > Make sure any glue, ink, or correction fluid on the paper is completely dry.
Getting Started Guide 3 Pressing the pause/redial button after you have started entering a number will insert a P into the number. This results in a three-second pause while dialing. This is useful when you have to dial a number and wait for an outside line (for example, 9P7135551212). 4 Press start. The A4000 will dial the fax number and transmit the documents. Changing fax settings You can set the default fax settings with the settings utility.
You must have an email program installed on your computer, and it must support MAPI (a mail application interface). Most popular email programs support the MAPI interface. Once the pages are scanned, your email program will start and the scanned pages will be attached and sent as an email. Quick mode To quickly send a fax using the default settings, simply load the documents, enter the fax or speed send number with the keypad, and press the fax or start button.
Getting Started Guide Receiving a fax The A4000 has four fax receive modes. The current receive mode is displayed in the top right corner of the LCD display. You can change the receive mode with the Settings utility, or by pressing the setup button, followed by the menu button. Press the menu button repeatedly until the receive mode menu is displayed. The four receive modes are: > FAX. The A4000 will answer the incoming call on the first ring and receives the fax automatically.
Fax Form The fax form is a quick and easy way to: > Print a fax cover page > Easily fax to your frequently dialed speed send numbers The fax form is a paper document that you can use to give instructions to your A4000. Mark it with a pencil or pen and feed it into the scanner. The A4000 software will then read your marks and fax your documents. To use a fax form, your A4000 must be attached to a PC with the A4000 software installed.
Getting Started Guide to sixteen (16) numbers to the To section. You can add individual numbers, or speed send groups. By default, the word “Fax” will appear on the cover page. If you want to include your company logo instead, select a bitmap file containing your logo. The default resolution, contrast, and fax type will also appear on the form. Set your fax defaults in the fax settings window. Each time you print a fax form, it will use your speed send selections and default settings.
Help Help Your printer has been designed for ease of use. There may be occasions when you have questions or need general printing help. This section is designed to answer your most frequently asked questions. For additional help, press the Help button on the Printer Properties dialog. The installation screen did not appear 1 Make sure you click Cancel on any screens similar to page 7. in step 10 on 2 Make sure the Compaq printer software CD is in your CD-ROM drive.
Getting Started Guide > Make sure you have not installed multiple copies of the printer software: a From the Start menu, click Settings Printers. b In the Printers folder, make sure there is only one icon for your printer. c If you have two printer icons for the same printer, try printing a test page from each icon. Right-click the icon, select Properties, and then click the Print Test Page... button.
Help Paper jams Try removing the paper from the sheet feeder. If the paper is lodged too far into the printer and can’t be removed: 1 Unplug the power cord from the printer. 2 Pull firmly on the paper to remove it. Pull the paper from the front if necessary. 3 Plug the power cord back into the printer to turn it on. 4 Print your document again. Pages have poor print quality > Check the ink level graphic on the Cartridges tab of your Printer Properties. An ink cartridge may be out of ink or low on ink.
Getting Started Guide Printer prints blank pages Make sure you have removed the transparent tape covering the bottom of the print cartridges. For help, see page 4. The PC is not available You have initiated a task that requires assistance from the PC, but the PC was not available. Make sure: > Your PC is on and is not in suspend mode. If you are unsure, move the mouse. If you can see your mouse moving, your PC should be available. > Check whether the USB cable is connected to both the A4000 and your PC.
Warranty Service How do I obtain warranty service? You may access product technical support on Compaq's website at www.compaq.com or you may call Compaq's Technical Support Center. Compaq's highly trained technicians will first try to resolve the problem through our online services or by telephone. If your problems cannot be resolved using these methods, Compaq will ship an exchange printer to you. When returning the original printer, remove the ink cartridges and cable from the printer you are returning.
Getting Started Guide Limited Warranty Statement for the United States and Canada This One Year Limited Warranty applies in the United States and Canada to Hardware Products manufactured or distributed by Compaq Computer Corporation (Compaq) under the Compaq brand name. A Compaq Hardware Product is defined as Compaq Inkjet Printer. Contact your Compaq authorized reseller or Compaq if you have any questions about this Limited Warranty.
Product's User's Guide; (d) by the use of parts not manufactured or sold by Compaq; (e) by modification of the Product; or (f) as a result of service by anyone other than Compaq, a Compaq authorized reseller, or a Compaq authorized service provider. Compaq is not responsible for damage to or loss of any programs or data. Contact your local Compaq authorized service provider for geographic restrictions, proof-ofpurchase requirements, response time commitments and other specific on-site service requirements.
Getting Started Guide Notices This section contains information about: > Notices > Safety information Federal Communications Commission (FCC) compliance information statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
of EC Council directives 89/336/EEC and 73/23/ EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the Directive has been signed by the assigned parties within Compaq Computer Corporation. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Getting Started Guide Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, entity, or individual sending the message and the telephone num
