Troubleshooting guide

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Battery pack Power management is Enable power management
operating time is turned off or disabled. in Computer Setup and in
far less than the Windows Power Properties.
documented The power management icon
average operating should be visible on the
time. status panel.
An external device or Turn off or disconnect
PC Card is draining the external devices when not
battery. using them.
Battery pack has Condition the battery
partially self- pack by fully charging,
discharged. fully discharging, then
fully recharging it.
To maintain the charge,
leave battery packs in
the computer when it is
connected to external
power.
If the computer is
disconnected from
external power for more
than two weeks, remove
battery packs from the
computer to reduce the
discharge rate.
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Problem Probable Cause Solution(s)
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Battery pack is being Keep the battery pack
exposed to high within the recommended
temperatures or temperature ranges.
extremely cold
temperatures. operating: 50oF to 104oF
(10oC to 40oC)
storage: -4oF to 86oF
(-20oC to 30oC ).
Recharge the battery
pack.
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