User Guide

Contents iii
CONTENTS
preface
USING THIS GUIDE .....................................................................................................................................vii
chapter 1
PRODUCT DESCRIPTION
1.1 Computer Features and Models ...................................................................................................1-1
Models ........................................................................................................................................1-2
Intelligent Manageability............................................................................................................1-4
Accessing the Web Agent...........................................................................................................1-4
Asset Management .....................................................................................................................1-4
Fault Management ......................................................................................................................1-5
Security Management .................................................................................................................1-6
Configuration Management........................................................................................................1-7
Managing Power.........................................................................................................................1-7
1.2 Computer Components.................................................................................................................1-8
Power Equipment .......................................................................................................................1-9
Mass Storage Devices...............................................................................................................1-10
1.3 Computer External Components ................................................................................................1-11
1.4 Design Overview........................................................................................................................1-18
System Board............................................................................................................................1-18
chapter 2
TROUBLESHOOTING
2.1 Preliminary Steps .........................................................................................................................2-2
2.2 Clearing Passwords ......................................................................................................................2-3
2.3 Power-On Self-Test (POST) ........................................................................................................2-3
2.4 POST Error Messages..................................................................................................................2-4
2.5 Compaq Utilities ..........................................................................................................................2-6
Selecting Computer Setup or Compaq Diagnostics for Windows .............................................2-7
Using Compaq Diagnostics for Windows ................................................................................2-10
Factory Default Settings ...........................................................................................................2-10
2.6 Troubleshooting Without Diagnostics .......................................................................................2-12
Before Replacing Parts.............................................................................................................2-12
Obtaining Update Information with Info Messenger ...............................................................2-12
Checklist for Solving Problems................................................................................................2-13
chapter 3
ILLUSTRATED PARTS CATALOG
3.1 Serial Number Location ...............................................................................................................3-1
3.2 Computer System Major Components .........................................................................................3-2
3.3 Miscellaneous Plastics/Hardware Kit Components.....................................................................3-4
3.4 Mass Storage Devices ..................................................................................................................3-5
3.5 Miscellaneous...............................................................................................................................3-6