272638-002.book Page i Wednesday, November 27, 2002 4:52 PM b Maintenance and Service Guide Compaq Evo Notebook N1005 Series Compaq Presario 900 Series Mobile PC Document Part Number: 272638-002 November 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
72638-002.book Page ii Wednesday, November 27, 2002 4:52 PM © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
272638-002.book Page iii Wednesday, November 27, 2002 4:52 PM Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–18 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–19 1.5 Computer External Components . . . . . . . . . . . . . . . 1–20 1.6 Design Overview . .
272638-002.book Page iv Wednesday, November 27, 2002 4:52 PM Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–16 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–18 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–19 3.6 Miscellaneous. . . . . . . . . . . . . . . . . .
272638-002.book Page v Wednesday, November 27, 2002 4:52 PM Contents 5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.14 Palm Rest . . . . . . . . . . . . . . . . .
272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM 1 Product Description The Compaq Evo Notebook N1015 Series, Evo Notebook N1005 Series, and Presario 900 Series Mobile PCs offer advanced modularity, AMD Athlon and Duron processors, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1.
272638-002.book Page 2 Wednesday, November 27, 2002 4:52 PM Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-4.
272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-2 Compaq Evo Notebook N1015 Series Models The following Evo Notebook N1015 Series model uses config. code KSXZ and features: ■ TouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 2-year warranty ■ diskette drive N1015 A 130 Germany X4 20 D C 12 E 470046-613 The following Evo Notebook N1015 Series model uses config. code KSBZ and features: ■ TouchPad ■ 8-cell, 4.
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272638-002.book Page 5 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-2 Compaq Evo Notebook N1015 Series Models (Continued) N1015 A 130 A A 120 A 120 A 120 120 Asia Pacific India N1015 X3 20 D - 0.4LA 20 D - 0.
272638-002.book Page 6 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-2 Compaq Evo Notebook N1015 Series Models (Continued) N1015 A 120 Latin America N1015 A X3 20 D C 12 E 0 12 E 470050-688 120 French Canada United States X3 20 D 470046-578 470046-573 United States GEM/NAFTA 470047-371 Table 1-3 Compaq Evo Notebook N1005 Series Models The following Evo Notebook N1005 Series models use config. code KSXZ and features: ■ TouchPad ■ 8-cell, 4.
272638-002.book Page 7 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-3 Compaq Evo Notebook N1005 Series Models (Continued) The following Evo Notebook N1005 Series models use config. code KSBZ and features: ■ TouchPad ■ 8-cell, 4.
272638-002.book Page 8 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-4 Compaq Presario 900 Series Mobile PC Models The following Presario 900 Series Mobile PC models use config. code KSXZ and features: ■ TouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 2-year warranty ■ diskette drive P920 A 167 Belgium Germany P917 A 153 A 153 A 153 A 153 A C 25 E Norway NEW C 51 E C 25 E - 1.
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272638-002.book Page 10 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-4 Compaq Presario 900 Series Mobile PC Models (Continued) The following Presario 900 Series Mobile PC model uses config. code KSB2 and features: ■ TouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 1-year warranty ■ diskette drive P904 A 130 United States X5 20 W C 51 E 470038-539 The following Presario 900 Series Mobile PC models use config. code KSBZ and features: ■ TouchPad ■ 8-cell, 4.
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272638-002.book Page 14 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-4 Compaq Presario 900 Series Mobile PC Models (Continued) P925 A 153 People’s Republic of China P905 A 147 Brazil Hong Kong Latin America P900 A A 147 A 140 A 140 A 140 140 Asia Pacific P910 140 Asia Pacific India 1–14 30 W X5 30 W X4 40 W X4 X4 30 R - 0.
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272638-002.book Page 17 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-4 Compaq Presario 900 Series Mobile PC Models (Continued) P909 A 120 Portugal P900 X4 20 R C 12 E C 12 E 470050-684 A 120 Asia Pacific Australia/New Zealand X4 20 D 470040-356 470040-354 Korea Thailand 470040-357 470040-355 1.2 Features The notebook has the following features: ■ AMD Athlon XP+ 1.67-, 1.60-, 1.53-, 1.47-, 1.40-, 1.30-, or 1.20-GHz processors, or AMD Duron 1.
272638-002.book Page 18 Wednesday, November 27, 2002 4:52 PM Product Description ■ ■ ■ ■ ■ ■ 40-, 30-, or 20-GB high-capacity hard drive, varying by computer model 1.
272638-002.book Page 19 Wednesday, November 27, 2002 4:52 PM Product Description 2. Remove the RTC battery (refer to Section 5.7, “Disk Cell RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any battery packs at this time. 6. Turn on the computer. All passwords and all CMOS settings have been cleared. 1.
272638-002.book Page 20 Wednesday, November 27, 2002 4:52 PM Product Description 1.5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-4. . Figure 1-2. Front and Right Side Components Table 1-4 Front and Right Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Power/Standby light On: Power is turned on. Off: Power is turned off. Blinking: Computer is in Standby mode.
272638-002.book Page 21 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-4 Front and Right Side Components (Continued) Item Component Function 3 Display release latch Opens the computer. 4 Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. 5 Battery bay Accepts an 8-cell Li ion battery pack. 6 Optical drive bay Accepts a CD-ROM, CD-RW, DVD-ROM, or DVD/CD-RW combination drive.
2638-002.book Page 22 Wednesday, November 27, 2002 4:52 PM Product Description The computer rear panel and left side components are shown in Figure 1-3 and described in Table 1-5. Figure 1-3. Rear Panel and Left Side Components Table 1-5 Rear Panel and Left Side Components Item Component Function 1 Stereo speaker/ headphone jack Connects stereo speakers, headphones, headset, or television audio. 2 Mono microphone jack Connects a mono microphone, disabling the built-in microphone.
272638-002.book Page 23 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-5 Rear Panel and Left Side Components (Continued) Item Component Function 5 Fan Provides airflow to cool internal components. 6 S-Video connector Connects a television, VCR, camcorder, or overhead projector. 7 External monitor connector Connects an external monitor or overhead projector. 8 External keyboard/mouse connector Connects an optional full-sized keyboard or mouse.
272638-002.book Page 24 Wednesday, November 27, 2002 4:52 PM Product Description The computer keyboard components are shown in Figure 1-4 and described in Table 1-6. Figure 1-4. Keyboard Components Table 1-6 Keyboard Components Item Component Function 1 F1 through F12 Perform preset functions. function keys 2 1–24 Fn key Used with hotkeys to perform preset hotkey functions.
272638-002.book Page 25 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-6 Keyboard Components (Continued) Item Component Function 3 Windows logo keys Display the Windows Start menu. 4 Windows application key Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button. 5 Cursor control keys Move the cursor around the screen. 6 Embedded numeric keypad Converts keys to numeric keypad.
272638-002.book Page 26 Wednesday, November 27, 2002 4:52 PM Product Description The computer top components are shown in Figure 1-5 and described in Table 1-7. Figure 1-5. Top Components Table 1-7 Top Components Item Component Function 1 Power light On: Power is turned on. Blinking: Computer is in Standby. The power light also blinks if a battery pack that is the only available power source reaches a low-battery condition.
272638-002.book Page 27 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-7 Top Components (Continued) Item Component Function 4 Power button Turns on the computer. Use the operating system Shut Down command to turn off the computer. 5 Digital audio button Launches Windows Media Player to play MP3 music. 6 Volume control buttons Adjust the volume of the stereo speakers. 7 Caps lock light On: Caps lock is on.
272638-002.book Page 28 Wednesday, November 27, 2002 4:52 PM Product Description The external components on the bottom of the computer are shown in Figure 1-6 and described in Table 1-8. Figure 1-6. Bottom Components Table 1-8 Bottom Components Item Component Function 1 Hard drive retention screw Secures the hard drive to the computer. 2 Hard drive bay Supports the primary hard drive. The hard drive is secured to the computer by one screw.
272638-002.book Page 29 Wednesday, November 27, 2002 4:52 PM Product Description Table 1-8 Bottom Components (Continued) Item Component Function 4 RJ-11 modem jack Connects the modem cable to an internal modem. A modem cable is included with internal modem models. 5 RJ-45 network jack Connects the network cable. A network cable is not included with the computer. 6 Connector cover Protects the parallel, external monitor, external keyboard/mouse, and USB connectors.
272638-002.book Page 30 Wednesday, November 27, 2002 4:52 PM Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM 2 Troubleshooting Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board. Improper repairs can create a safety hazard.
272638-002.book Page 2 Wednesday, November 27, 2002 4:52 PM Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home.
272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the computer, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save to Floppy Save system configuration settings to a diskette.
272638-002.book Page 4 Wednesday, November 27, 2002 4:52 PM Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock User or Master password.
272638-002.book Page 5 Wednesday, November 27, 2002 4:52 PM Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press F2) Change the Computer Setup language. Boot Options Device Options Enable/disable: ■ QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.
272638-002.book Page 6 Wednesday, November 27, 2002 4:52 PM Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window.
272638-002.book Page 7 Wednesday, November 27, 2002 4:52 PM Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive.
272638-002.book Page 8 Wednesday, November 27, 2002 4:52 PM Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: 2–8 ❏ Quick Test—Runs a quick, general test on each device in a selected category.
272638-002.book Page 9 Wednesday, November 27, 2002 4:52 PM Troubleshooting 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed, and you may be prompted to insert or remove devices. ❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete. 6. Click Begin Testing. 7.
272638-002.book Page 10 Wednesday, November 27, 2002 4:52 PM Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description 2.1 Initial Troubleshooting 2.2 No Power, Part 1 2.3 No Power, Part 2 2.4 No Power, Part 3 2.5 No Power, Part 4 2.6 No Video, Part 1 2.7 No Video, Part 2 2.8 Nonfunctioning Docking Station 2.9 No Operating System (OS) Loading 2.10 No OS Loading From Hard Drive, Part 1 2.
272638-002.book Page 11 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.1 - Initial Troubleshooting Begin troubleshooting. N Go to Flowchart 2.2, No Power, Part 1. Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to Flowchart 2.17, Nonfunctioning Device. All drives working? N Y Go to Flowchart 2.6, No Video, Part 1. Is there video? (no boot) N Keyboard/ pointing device working? Y N Y Go to Flowchart 2.9, No OS Loading.
272638-002.book Page 12 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.2 - No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). N N Power up on battery power? Go to Flowchart 2.3, No Power, Part 2. Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to Flowchart 2.4, No Power, Part 3. Y Y Power up in docking station? *On some models there is a separate reset button.
272638-002.book Page 13 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.3 - No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging, moving it to another computer, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to Flowchart 2.4, No Power, Part 3.
272638-002.book Page 14 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.4 - No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Power on? Done N N Power outlet active? External Try different outlet. Y Internal or external AC adapter? N Internal Go to Flowchart 2.5, No Power, Part 4. Replace power cord. Power on? Y Y Power on? Replace external AC adapter.
272638-002.book Page 15 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.5 - No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Y Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
272638-002.book Page 16 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.6 - No Video, Part 1 No video. Docking station *To change from internal to external display, use the hotkey combination. Go to Flowchart 2.7, No Video, Part 2. Stand-alone or docking station? Stand-alone Internal or external display*? Y Adjust brightness. N Internal External Press lid switch to ensure operation. A Adjust brightness.
272638-002.book Page 17 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.7 - No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in Flowchart 2.6, No Video, Part 1. Video OK? Y Done Video OK? N Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection. Try another external monitor.
272638-002.book Page 18 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.8 - Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Reinstall notebook into docking station. Check voltage setting on docking station. Y Reset monitor cable connector at docking station.
272638-002.book Page 19 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.9 - No Operating System (OS) Loading No OS loading.* Reseat power cord in docking station and power outlet. *Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading from Diskette Drive.
272638-002.book Page 20 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.10 - No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the setup utility for correct booting order. Y Go to Flowchart 2.13, No OS Loading from Diskette Drive.
272638-002.book Page 21 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.11 - No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. N Y 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N N Create partition, then format hard drive to bootable C:\ prompt.
272638-002.book Page 22 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.12 - No OS Loading from Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations.
272638-002.book Page 23 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.13 - No OS Loading from Diskette Drive Y OS not loading from diskette drive. OS loading? Reseat diskette drive. Done N N Y Install bootable diskette and reboot computer. Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Flowchart 2.17, Nonfunctioning Device.
272638-002.book Page 24 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive Y No OS loading from CD- or DVD-ROM Drive. N Bootable disc in drive? Disc in drive? N Y Install bootable disc. Install bootable disc and reboot computer. Try another bootable disc. Y Boots from CD or DVD? Done N Y Reseat drive. Boots from CD or DVD? Done N N Go to Flowchart 2.17, Nonfunctioning Device.
272638-002.book Page 25 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.15 - No Audio, Part 1 Y Turn up audio internally or externally. No audio. Done Audio? N Y Notebook in docking station (if applicable)? N N Go to Flowchart 2.16, No Audio, Part 2. Internal audio? Undock Y Replace the following docking station components one at a time as applicable. Check after each change. Go to Flowchart 2.16, No Audio, Part 2. 1. Reseat docking station audio cable. 2.
272638-002.book Page 26 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.16 - No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. N Audio driver in OS configured? Reload audio drivers. Y N Load drivers and set configuration in OS. Correct drivers for application? Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3.
272638-002.book Page 27 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.17 - Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Any physical device detected? Fix or replace broken item. Possible bad hard drive. Replace drive. Go to Flowchart 2.9, No OS Loading. N Reattach device. Close notebook, plug in power, and reboot.
272638-002.book Page 28 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.18 - Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N Replace system board. External device works? Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y OK? Done Done N Replace system board.
272638-002.book Page 29 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.19 - Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
272638-002.book Page 30 Wednesday, November 27, 2002 4:52 PM Troubleshooting Flowchart 2.20 - No Network or Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N N NIC/modem configured in OS? Y Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the notebook and open. Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable).
272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3-1.
272638-002.book Page 2 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog 3.2 Computer System Major Components Figure 3-2.
272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Item Description 1 Displays for use only with Evo Notebook N1015 models 15.0-inch, TFT, XGA 14.1-inch, TFT, XGA 13.3-inch, TFT, XGA for use only with Evo Notebook N1005 models 15.0-inch, TFT, SXGA+ 15.0-inch, TFT, XGA 14.
272638-002.book Page 4 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog Figure 3-2.
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272638-002.book Page 8 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog Figure 3-2.
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272638-002.book Page 10 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog Figure 3-2.
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272638-002.book Page 12 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog Figure 3-2.
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272638-002.book Page 14 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog Figure 3-2.
272638-002.book Page 15 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item Description Spare Part Number 19 Disk cell RTC battery, 3 volt, 36 MAh, Li ion 279769-001 20 Memory expansion boards 512 MB 256 MB 128 MB 21 Battery packs 8 cell, 62 Wh, 3.6 Ah, Li ion 8 cell, 58 Wh, 3.
272638-002.book Page 16 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Figure 3-3.
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272638-002.book Page 18 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Figure 3-4.
272638-002.book Page 19 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog 3.5 Mass Storage Devices Figure 3-5.
272638-002.book Page 20 Wednesday, November 27, 2002 4:52 PM Illustrated Parts Catalog 3.6 Miscellaneous Table 3-5 Spare Parts: Miscellaneous (not illustrated) Description Spare Part Number Logo Kit 285547-001 Screw Kit, includes the following screws (Refer to Appendix C, “Screw Listing,” for more information on screw specifications and usage.) 285542-001 ■ Torx T8 Metric 2.5 × 5.0 ■ Phillips Metric 3.0 × 3.0 ■ Torx T8 Metric 2.5 × 8.0 ■ Phillips Metric 2.5 × 4.0 ■ Torx T8 Metric 2.5 × 9.
272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.
272638-002.book Page 2 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the computer, place the ✎ As subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts.
272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, then shut it down.
272638-002.book Page 4 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
272638-002.book Page 5 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
272638-002.book Page 6 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
272638-002.book Page 7 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Preliminaries ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 57 screws, in seven different sizes, that must be removed and replaced when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.
272638-002.book Page 2 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1. Figure 5-1.
272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the following chart to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description 5.3 Preparing the computer for disassembly # of Screws Removed Battery pack 0 Optical drive 2 Hard drive 1 to remove the hard drive 4 to remove the hard drive from hard drive bracket 5.4 Computer feet 0 5.
272638-002.book Page 4 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.13 Display 6 5.14 Palm rest 6 5.15 Diskette drive 3 5.16 TouchPad components 4 5.17 Display release assembly 2 5.18 Charger board 3 5.19 Speaker assembly 0 5.20 Top cover 5 5.21 Fan 0 5.22 System board 7 5.23 Modem cable 1 5.
272638-002.book Page 5 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures Battery Packs Spare Part Number Information 8 cell, 62 Wh, 3.6 Ah, Li ion 8 cell, 58 Wh, 3.6 Ah, Li ion 289053-001 281766-001 3. Remove the battery pack by following these steps: a. Turn the computer bottom side up with the left side facing forward. b. Slide and hold the battery release latch 1 toward the back of the computer (Figure 5-2). c.
272638-002.book Page 6 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 4. To remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3. Removing the Battery Bezel bezels are available with carbon finish for Evo Notebook ✎ Battery N1005 models and silver finish for Presario 900 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. Reverse the preceding procedures to install the battery bezel.
272638-002.book Page 7 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures Optical Drives Spare Part Number Information 24X Max CD-ROM/CD-RW combination drive 24X Max CD-ROM drive 16X Max CD-RW drive 8X Max DVD-ROM drive 8X Max DVD-ROM drive 8X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM/CD-RW combination drive 310690-001 285526-001 and 311954-001 285528-001 311280-001 285527-001 311281-001 285529-001 5. Remove the optical drive by following these steps: a.
272638-002.book Page 8 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures c. Turn the computer top side up with the right side facing forward. d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical drive 1 (Figure 5-5). Press firmly. e. Grasp the drive bezel and slide the drive out of the optical drive bay 2. Figure 5-5. Removing an Optical Drive Reverse the preceding procedures to install a optical drive.
272638-002.book Page 9 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures Hard Drives Spare Part Number Information 40 MB 30 MB 20 MB 273491-001 192406-001 288291-001 6. Remove the hard drive by following these steps: a. Turn the computer bottom side up with the right side facing forward. b. Remove the TM2.5 ×8.0 hard drive retention screw 1 (Figure 5-6). c. Slide the hard drive forward 2 to unseat the hard drive connector from the system board. Figure 5-6.
272638-002.book Page 10 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures d. Lift the front edge of the hard drive 1 until it rests at an angle (Figure 5-7). e. Remove the hard drive from the hard drive bay 2. Figure 5-7.
272638-002.book Page 11 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 7. Remove the four PM3.0 × 3.0 screws 1 that secure the hard drive to the hard drive bracket (Figure 5-8). 8. Slide the hard drive out of the hard drive bracket 2. Figure 5-8.
272638-002.book Page 12 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.4 Computer Feet The computer feet are adhesive-backed rubber pads. The computer feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in Figure 5-9. Figure 5-9. Replacing the Computer Feet 5.
272638-002.book Page 13 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 3. Remove the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment cover to the base enclosure (Figure 5-10). 4. Slide the cover to the right 2. 5. Lift the right edge of the cover and swing it to the left 3. 6. Remove the cover 4. Figure 5-10.
272638-002.book Page 14 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board. The board tilts up at a 45-degree angle (Figure 5-11). 8. Remove the board by pulling it away from the connector at a 45-degree angle 2. Figure 5-11. Removing a Memory Expansion Board Reverse the preceding procedures to install a memory expansion board. 5.
272638-002.book Page 15 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cover to the base enclosure (Figure 5-12). 4. Slide the cover to the left 2. 5. Lift the left edge of the cover and swing it to the right 3. 6. Remove the cover 4. Figure 5-12.
272638-002.book Page 16 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13). 8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle. 9. Remove the board by pulling it away from the socket at an angle 3. Figure 5-13. Removing a Mini PCI Communications Board Reverse the preceding procedures to install a mini PCI communications board.
272638-002.book Page 17 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.7 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 279769-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the mini PCI compartment cover (Section 5.6). 3. Remove the RTC battery from its socket on the system board (Figure 5-14). Figure 5-14. Removing the Disk Cell RTC Battery computer uses a CR1220 lithium disk cell battery.
272638-002.book Page 18 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.8 Connector Cover covers are available with carbon finish for Evo ✎ Connector Notebook N1005 models and silver finish for Presario 900 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two TM2.5 × 5.
272638-002.book Page 19 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.9 LED Cover LED Cover Spare Part Number Information For use only with Evo N1015 models and Presario 900 models using 45W processors* For use only with Evo N1005 models and Presario 900 models using non-45W processors* 310695-001 285536-001 *refer to Section 5.12, “Processor,” for a listing of 45W and non-45W processors and spare part numbers 1. Prepare the computer for disassembly (Section 5.3). 2.
272638-002.book Page 20 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 6. Press down and hold the F1 and F2 keys. 7. Insert a pointed tool into the notch in the LED cover 1 between the F1 and F2 keys and lift up (Figure 5-17). 8. Press down and hold the Pause and Scroll keys. 9. Insert a pointed tool into the notch in the LED cover 2 between the Pause and Scroll keys and lift up. 10. Remove the LED cover 3. Figure 5-17.
272638-002.book Page 21 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.
272638-002.book Page 22 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 3. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest (Figure 5-18). Figure 5-18.
272638-002.book Page 23 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 4. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-19). Figure 5-19. Disconnecting the Keyboard Cable 5. Remove the keyboard. Reverse the preceding procedures to install the keyboard.
272638-002.book Page 24 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.11 Heat Spreader Heat Spreaders Spare Part Number Information For use only with AMD Athlon XP 45W processors* For use only with AMD Athlon XP non-45W processors* For use only with AMD Duron processors 309646-001 291594-001 291595-001 *refer to Section 5.12, “Processor,” for a listing of 45W and non-45W processors and spare part numbers 1. Prepare the computer for disassembly (Section 5.3). 2.
272638-002.book Page 25 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 4. Remove the following screws: ❏ One TM2.5 × 5.0 screw 1 next to the fan (Figure 5-20) ❏ Four spring-loaded TM2.5 × 14.0 shoulder screws 2 four spring-loaded shoulder screws should be removed and ✎ The installed in the “1,” “2,” “3,” “4” sequence stamped on the heat spreader adjacent to each screwhole. ❏ One TM2.5 × 8.0 screw 3 next to the keyboard and TouchPad ZIF connectors Figure 5-20.
272638-002.book Page 26 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5. Remove the TM2.5 × 5.0 screw 1 that secures the display video cable ground loop (Figure 5-21). 6. Remove the display video cable 2 from the routing channel in the heat spreader. Figure 5-21.
272638-002.book Page 27 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 7. Lift the right side of the heat spreader until it rests at an angle 1 (Figure 5-22). 8. Slide the heat spreader to the right at an angle 2. Figure 5-22.
272638-002.book Page 28 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 9. Disconnect the fan cable from the system board (Figure 5-23). Figure 5-23. Disconnecting the Fan Cable 10. Remove the heat spreaker from the base enclosure. Reverse the preceding procedures to install the heat spreader.
272638-002.book Page 29 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.12 Processor Processors Spare Part Number Information The following processors are 45W processors: AMD Athlon XP 2000+ 1.67-GHz processor AMD Athlon XP 1900+ 1.60-GHz processor AMD Athlon XP 1800+ 1.53-GHz processor AMD Athlon XP 1700+ 1.47-GHz processor AMD Athlon XP 1600+ 1.40-GHz processor AMD Athlon XP 1500+ 1.30-GHz processor AMD Athlon XP 1400+ 1.
272638-002.book Page 30 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 2. Slide the front end of the processor release bar 1 to the right until it clears the clip on the processor bracket (Figure 5-24). 3. Swing the processor release bar up and back 2 until it rests in an upright position. 4. Lift the processor straight up 3 and remove it from the processor socket. installing the processor, make sure the gold triangle (refer ✎ When to detail) is in the right rear corner.
272638-002.book Page 31 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.13 Display Displays Spare Part Number Information For use only with Evo Notebook N1015 models 15.0-inch, TFT, XGA 14.1-inch, TFT, XGA 13.3-inch, TFT, XGA For use only with Evo Notebook N1005 models 15.0-inch, TFT, SXGA+ 15.0-inch, TFT, XGA 14.1-inch, TFT, XGA For use only with Presario 900 models using 45W processors (refer to Section 5.
272638-002.book Page 32 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 4. Remove the TM2.5 × 5.0 screw 1 that secures the display inverter cable ground loop to the heat spreader (Figure 5-25). 5. Disconnect the display inverter cable 2 from the system board. 6. Remove the TM2.5 × 5.0 screw 3 that secures the display video cable ground loop to the heat spreader. 7. Disconnect the display video cable 4 from the system board. 8.
272638-002.book Page 33 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures Ä CAUTION: Make sure the display is supported when removing the following screws. The display is secured to the computer only by these screws and will fall if not supported during screw removal. 9. Remove the four TM2.5 × 9.0 screws 1 that secure the display to the base enclosure (Figure 5-26). 10. Remove the display from the base enclosure 2. Figure 5-26.
272638-002.book Page 34 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 11. If necessary, remove the display hinge covers by pressing up on the bottom of the covers from behind the display assembly (Figure 5-27). Note that the hinge covers are not interchangeable. Figure 5-27. Removing the Display Hinge Covers display hinge covers are included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 285541-001.
272638-002.book Page 35 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures When installing the display, install the screws in the 1, 2, 3, 4 sequence shown in the Figure 5-28. Figure 5-28.
272638-002.book Page 36 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.
272638-002.book Page 37 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm rest to the base enclosure (Figure 5-29). 5. Remove the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay. Figure 5-29. Removing the Palm Rest Screws 6. Turn the computer top side up with the front facing forward. 7. Open the computer.
272638-002.book Page 38 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cover (Figure 5-30). 9. Release the ZIF connector to which the diskette drive cable is attached 2 and disconnect the diskette drive cable 3 from the system board. 10. Release the ZIF connector to which the system boardto-TouchButton board cable is attached 4 and disconnect the cable 5 from the TouchButton board.
272638-002.book Page 39 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.15 Diskette Drive Diskette Drives Spare Part Number Information Diskette drive 285539-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3. Turn the palm rest bottom side up with the speaker grilles facing away from you. 4. Remove the three TM2.5 × 5.0 screws 1 that secure the diskette drive to the palm rest (Figure 5-31). 5.
272638-002.book Page 40 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 6. Release the ZIF connector 1 to which the diskette drive cable is connected and disconnect the diskette drive cable 2 from the drive (Figure 5-32). 7. Remove the diskette drive cable. Figure 5-32. Removing the Diskette Drive Cable Reverse the preceding procedures to install the diskette drive.
272638-002.book Page 41 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.16 TouchPad Components TouchPad Components Spare Part Number Information The TouchPad components consist of the TouchPad, TouchPad bracket, TouchButton board, system board-to-TouchButton board cable, and TouchButton board-to-TouchPad cable. These components are included with the palm rest.
272638-002.book Page 42 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5. Disconnect both ends of the TouchPad-to-TouchButton board cable 1 from the low insertion force (LIF) connectors on the TouchPad 2 and TouchButton board 3 (Figure 5-33). 6. Remove the TouchPad-to-TouchButton board cable. Figure 5-33.
272638-002.book Page 43 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 7. Remove the four TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton board, and TouchPad bracket to the palm rest (Figure 5-34). 8. Remove the TouchPad bracket 2, TouchButton board 3, and TouchPad 4 from the palm rest. Figure 5-34. Removing the TouchPad Components 5.
272638-002.book Page 44 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 4. Remove the two TM2.5 × 5.0 screws 1 that secure the display release assembly to the palm rest (Figure 5-35). 5. Remove the assembly 2 from the palm rest. Figure 5-35. Removing the Display Release Assembly Reverse the preceding procedures to install the display release assembly. 5.
272638-002.book Page 45 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 3. Remove the three TM2.5 × 5.0 screws 1 that secure the charger board to the base enclosure (Figure 5-36). 4. Lift the front edge of the charger board shield 2 until it clears the base enclosure, then slide the shield forward to remove it. 5. Lift up on the back edge of the charger board 3 to disconnect it from the system board. 6. Remove the charger board from the base enclosure. Figure 5-36.
272638-002.book Page 46 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.19 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 285538-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3. Remove the charger board (Section 5.18).
272638-002.book Page 47 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 4. Disconnect the speaker cable 1 from the system board (Figure 5-37). 5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly. 6. Lift the front edge of the speaker assembly until it rests at an angle 3. 7. Slide the speaker assembly forward and remove it 4 from the base enclosure. Figure 5-37.
272638-002.book Page 48 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.20 Top Cover Top Cover Spare Part Number Information For use only with Evo Notebook N1015 models and Presario 900 models using 45W processors* For use only with Evo Notebook N1005 models and Presario 900 models using non-45W processors* 310694-001 285535-001 *refer to Section 5.12, “Processor,” for a listing of 45W and non-45W processors and spare part numbers 1.
272638-002.book Page 49 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 3. Remove the two TM2.5 × 8.0 screws that secure the top cover to the base enclosure (Figure 5-38). Figure 5-38. Removing the Top Cover Screws 4. Turn the base enclosure top side up with the front facing forward.
272638-002.book Page 50 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5. Remove the three TM2.5 × 5.0 screws 1 that secure the top cover to the base enclosure (Figure 5-39). 6. Remove the top cover from the base enclosure 2. Figure 5-39.
272638-002.book Page 51 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures the top cover is removed, the system board-to-TouchButton ✎ After board cable can be removed. The system board-to-TouchButton board cable is included in the Miscellaneous Cable Kit, spare part number 285540-001. 7. Release the ZIF connector 1 to which the system board-to-TouchButton board cable is attached and disconnect the cable 2 from the system board (Figure 5-40). Figure 5-40.
272638-002.book Page 52 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.21 Fan Fan Spare Part Number Information Fan 285543-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) f. 5–52 Top cover (Section 5.
272638-002.book Page 53 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 2. Disconnect the fan cable 1 from the system board (Figure 5-41). 3. Remove the fan 2 from the base enclosure. Figure 5-41. Removing the Fan Reverse the preceding procedures to install the fan.
272638-002.book Page 54 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information For use only with notebook models using 45W processors* For use only with notebook models using non-45W processors* 309638-001 291588-001 *refer to Section 5.
272638-002.book Page 55 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures g. Speaker assembly (Section 5.19) h. Top cover and TouchPad cable (Section 5.20) i. Fan (Section 5.21) 2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical drive rear alignment rail to the base enclosure (Figure 5-42). 3. Remove the two TM2.5 × 5.0 screws 2 that secure the optical drive rear alignment rail to the base enclosure. 4. Remove the rear alignment rail 3 from the base enclosure. 5.
272638-002.book Page 56 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 6. Remove the following screws: ❏ TM2.5 × 5.0 screw 1 next to the PC Card assembly (Figure 5-43) ❏ TM2.5 × 5.0 screw 2 next to the RJ-11 and RJ-45 connectors ❏ TM2.5 × 5.0 screw 3 next to the audio connectors Figure 5-43.
272638-002.book Page 57 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-44). 8. Slide the system board forward 2 and remove it from the base enclosure. Figure 5-44. Removing the System Board Reverse the preceding procedures to install the system board.
272638-002.book Page 58 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 5.23 Modem Cable modem cable is included in the Miscellaneous Cable Kit, ✎ The spare part number 285540-001. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) f. Top cover (Section 5.20) g. Fan (Section 5.21) h.
272638-002.book Page 59 Wednesday, November 27, 2002 4:52 PM Removal and Replacement Procedures 2. Turn the system board bottom side up with the rear panel facing forward. 3. Remove the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-45). 4. Disconnect the modem cable 2 from the system board. 5. Remove the cable from the clips 3 on the system board. Figure 5-45. Removing the Modem Cable Reverse the preceding procedures to install the modem cable.
272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM 6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 3.94 cm 32.74 cm 26.75 cm 1.55 in 12.89 in 10.53 in Weight (varies by notebook configuration) with 15.1-inch display with 14.1-inch display 3.22 kg 3.09 kg 7.09 lb 6.
272638-002.book Page 2 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 90%, 38.7° C (101.6° F) maximum wet bulb temperature Altitude (unpressurized) Operating Nonoperating 0 to 3,048 m 0 to 9,144 m 0 to 10,000 ft 0 to 30,000 ft Shock Operating Nonoperating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Nonoperating 0.5 G zero-to-peak, 10 to 500 Hz, 0.
272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-2 15.0-inch XGA, TFT Display Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical 9.00 in 11.80 in 15.00 in Pixel resolution Pitch Format Configuration 0.297 × 0.297 mm 1024 × 768 RGB stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
272638-002.book Page 4 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-3 14.1-inch XGA, TFT Display Dimensions Height Width Diagonal 28.50 mm 21.49 mm 35.81 mm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical 11.22 in 8.46 in 14.1 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
272638-002.book Page 5 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-4 Hard Drives 40 GB 30 GB 20 GB User capacity per drive1 40.0 GB 30.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm 9.
272638-002.book Page 6 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-4 Hard Drives (Continued) 40 GB 30 GB 20 GB 22,784 4 293 to 560 25,800 2 398 to 731 22,784 4 293 to 560 512 512 512 2 MB 512 KB 512 KB 4200 rpm 4200 rpm 4200 rpm 66.6 100 66.6 109 to 203 155 to 256 109 to 203 Physical configuration Cylinders3 Heads Sectors per track3 Bytes per sector Buffer size3 Disk rotational speed Transfer rate Interface max (MB/s)2 Media (Mb/s)3 2 System capability may differ.
272638-002.book Page 7 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-5 Diskette Drive Diskette size 3.5 in Activity indicator On system Height 12.7 mm (0.5 in) Bytes per sector 512 Sectors per track High density Low density 18 (1.
272638-002.book Page 8 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-6 DVD-ROM Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch .74 µm .59 in .
272638-002.book Page 9 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-7 DVD-RW Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch 1.60 µm .59 in .
272638-002.book Page 10 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-8 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch 1.6 µm .59 in .
272638-002.book Page 11 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-9 CD-RW Drive Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch .74 µm .59 in .047 in Access time Random Full stroke < 150 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) 150 KB/s 5,520 KB/s 16.
272638-002.book Page 12 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-10 External AC Adapter Weight .85 lb .39 kg Power supply Operating watts Operating voltage Operating current Operating frequency range 90 W 110 to 240 VAC RMS 1.5 A RMS 50 to 60 Hz AC Table 6-11 8-cell, Li ion Battery Pack Dimensions Length Width Depth Weight 12.57 cm 8.79 cm 2.03 cm .44 kg 4.95 in 3.46 in 0.80 in 0.96 lb Energy Voltage Amp-hour capacity Watt-hour capacity 14.8 V minimum 3.7 Ah, typical 3.
272638-002.book Page 13 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-12 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5.
272638-002.
272638-002.book Page 15 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-14 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
272638-002.book Page 16 Wednesday, November 27, 2002 4:52 PM Specifications Table 6-14 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
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272638-002.book Page 4 Wednesday, November 27, 2002 4:52 PM Connector Pin Assignments Table A-6 Parallel 25 14 1 13 Pin Signal Pin Signal 1 Strobe* 10 Acknowledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25 Signal ground *Signal is active low.
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272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
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272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used. 2.
272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM C Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285542-001.
272638-002.book Page 2 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the optical drive to the computer (documented in Section 5.3) Figure C-1. TM2.5 × 5.
272638-002.book Page 3 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the connector cover to the base enclosure (documented in Section 5.8) Figure C-2. TM2.5 × 5.
272638-002.book Page 4 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) 2 One screw that secures the display video cable ground loop to the heat spreader (documented in Sections 5.11 and 5.13) Figure C-3. TM2.5 × 5.
272638-002.book Page 5 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the display inverter cable ground loop to the heat spreader (documented in Section 5.13) Figure C-4. TM2.5 × 5.
272638-002.book Page 6 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the diskette drive to the palm rest (documented in Section 5.15) 2 Four screws that secure the TouchPad components to the palm rest (documented in Section 5.16) 3 Two screws that secure the display release assembly to the palm rest (documented in Section 5.
272638-002.book Page 7 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the charger board and shield to the base enclosure (documented in Section 5.18) Figure C-6. TM2.5 × 5.
272638-002.book Page 8 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top cover to the base enclosure (documented in Section 5.20) Figure C-7. TM2.5 × 5.
272638-002.book Page 9 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the optical drive front alignment rail to the base enclosure (documented in Section 5.22) 2 Two screws that secure the optical drive rear alignment rail to the base enclosure (documented in Section 5.
272638-002.book Page 10 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-2 Torx T8 Metric 2.5 × 8.0 Screw Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the hard drive to the base enclosure (documented in Section 5.3) 2 Two screws that secure the LED cover to the base enclosure (documented in Section 5.9) 3 Five screws that secure the palm rest to the base enclosure (documented in Section 5.
272638-002.book Page 11 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-2 Torx T8 Metric 2.5 × 8.0 Screw (continued) Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) Figure C-10. TM2.5 × 8.
272638-002.book Page 12 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-3 Phillips Metric 3.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 4 3.0 mm 3.0 mm 5.0 mm Where used: Four screws that secure the hard drive to the hard drive bracket (documented in Section 5.3) Figure C-11. PM3.0 × 3.
272638-002.book Page 13 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-4 Phillips Metric 2.5 × 4.0 Screw Color Qty Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the base enclosure (documented in Section 5.5) 2 One screw that secures the mini PCI compartment cover to the base enclosure (documented in Section 5.6) Figure C-12. PM2.5 × 4.
272638-002.book Page 14 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-5 Torx T8 Metric 2.5 × 14.0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 14.0 mm 2.0 mm 6.0 mm Where used: Four screws that secure the heat spreader to the base enclosure (documented in Section 5.11) Figure C-13. TM2.5 × 14.
272638-002.book Page 15 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-6 Torx T8 Metric 2.5 × 9.0 Screw Color Qty Length Thread Head Width Silver 4 9.0 mm 2.5 mm 5.0 mm Where used: Four screws that secure the display assembly to the base enclosure (documented in Section 5.13) Figure C-14. TM2.5 × 9.
272638-002.book Page 16 Wednesday, November 27, 2002 4:52 PM Screw Listing Table C-7 Phillips Metric 2.0 × 4.5 Screw Color Qty Length Thread Head Width Silver 1 4.5 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem cable to the system board (documented in Section 5.23) Figure C-15. PM2.0 × 4.
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