Maintenance and Service Guide HP Compaq Business Notebook nc4010 Document Part Number: 310030-004 July 2006 This troubleshooting reference is used for maintaining and servicing the notebook. The guide provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.
© Copyright 2003-2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 1.6 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–9 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–9 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–10 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 Illustrated Parts Catalog 3.1 3.2 3.3 3.4 3.5 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–9 Port Replicators and Mass Storage Devices . . . . . . 3–11 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–14 5.7 LED Switch Cover .
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index vi Maintenance and Service Guide
1 Product Description The HP Compaq Notebook nc4010 Series of personal notebooks offer advanced modularity, Intel® Pentium®-M processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support.
Product Description 1.1 Models Notebook models are shown in Tables 1-1 and 1-2. Table 1-1 HP Compaq Notebook nc4010 Model Naming Conventions Key Cnc4010 UP 160 X2 60 N G T 51 P 1 2 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series designator C = Compaq 2 Processor type UP = Intel Pentium-M 3 Processor speed 170 = 1.7 GHz 160 = 1.6 GHz 150 = 1.5 GHz 140 = 1.4 GHz 130 = 1.3 GHz 4 Display type/ size/resolution X = XGA (1024 × 768) 2 = 12.
Product Description Table 1-1 HP Compaq Notebook nc4010 Model Naming Conventions (Continued) 6 Optical drive designator N = None 7 Integrated communication/ wireless device G = Combination modem and GB NIC 8 TPM Security Module T = included 9 RAM 51 = 512 MB 10 Operating system P = Microsoft® Windows® XP Pro Maintenance and Service Guide i = 802.11b + Bluetooth® j = 802.11g + Bluetooth k = 802.11a/b + Bluetooth m = 802.
Product Description Table 1-2 HP Compaq Notebook nc4010 Models All HP Compaq Notebook nc4010 models feature: ■ Dual-point pointing device (TouchPad and pointing stick) ■ 6-cell, 4.
Product Description Table 1-2 HP Compaq Notebook nc4010 Models (Continued) Cnc4010 UP 150 X2 30 N Gp 25 P Belgium Czech Republic Denmark Europe France Germany Greece Hungary Iceland Israel Italy DY886AA UUG DY886AA AKB DY886AA ABY DY886AA ABB DY886AA ABF DY886AA ABD DY866AA AB7 DY886AA AKC DY886AA A2M DY886AA ABT DY886AA ABZ The Netherlands Norway Poland Portugal Russia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom DY886AA ABH DY886AA ABN DY886AA AKD DY886AA AB9 DY886AA ACB DY
Product Description Table 1-2 HP Compaq Notebook nc4010 Models (Continued) Cnc4010 UP United States DY882AA ABA Cnc4010 UP Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan (English) Korea DY881AA UUF DY881AA ABG DY881AA UUG DY881AA AC4 DY881AA AKB DY881AA ABY DY881AA ABB DY881AA ABF DY881AA ABC DY881AA ABD DY881AA AB7 DY881AA AB5 DY881AA AKC DY881AA A2M DY881AA ACJ DY881AA ABT DY881AA ABZ
Product Description 1.2 Features ■ Intel Pentium-M 1.7-, 1.6-, 1.5-, 1.4-, or 1.3-GHz processor with 400-MHz processor side bus and 1024-KB L2 cache, varying by notebook model ■ 12.1-inch XGA (1024 × 768) TFT display with over 16.7 million colors, varying by notebook model ■ ATI MOBILITY RADEON graphics with user selectable 32- or 64-MB DDR synchronous DRAM (SDRAM) ■ 80-, 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model ■ 256-MB high-performance SDRAM, expandable to 1.
Product Description ■ Support for the following drives through the optional Advanced or Common Port Replicators or the USB MultiBay cradle: ❏ 1.
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Chapter 5, in section “Preparing the Notebook for Disassembly” for more information). 2. Remove the real time clock (RTC) battery (refer to Chapter 5, in section “ RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5.
Product Description 1.5 External Components The external components on the front and right side of the notebook are shown below and described in Table 1-3. . Front and Right-Side Components Table 1-3 Front and Right-Side Components Item Component Function 1 Microphone jack Inputs single-channel sound. 2 Wireless light On: The Mini PCI wireless LAN card and/or Bluetooth are on. Off: The Mini PCI wireless LAN card and Bluetooth are off. 3 Power/standby light On: Power is turned on.
Product Description Table 1-3 Front and Right-Side Components (Continued) Item Component Function 4 Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly. 5 Display release latch Opens the notebook. 6 Security cable slot Attaches an optional security cable to the notebook.
Product Description The notebook rear and left-side components are shown below and described in Table 1-4. Rear and Left-Side Components Table 1-4 Rear and Left-Side Components Item 1 Component Exhaust vent Function Enables airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing can block airflow.
Product Description Table 1-4 Rear and Left-Side Components (Continued) Item Component Function 4 USB connectors (2) Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable. The right connector also functions as a self-powered USB connector and allows an optional External MultiBay to be connected to the notebook using the External MultiBay-Powered USB cable.
Product Description The notebook keyboard components are shown below and described in Table 1-5. Keyboard Components Table 1-5 Keyboard Components Component Function 1 Fn key Executes frequently used system functions when pressed in combination with another key. 2 Caps lock key On: Caps lock is on. 3 F1 through F12 function keys Execute frequently used system functions when pressed in combination with the Fn key. 4 Num lock key On: Num lock is on and the internal keypad is enabled.
Product Description Table 1-5 Keyboard Components (Continued) Component Function 5 Internal keypad Converts keys to numeric keypad. 6 Cursor control keys Move the cursor around the screen. 7 Windows applications key Displays shortcut menu for items beneath the pointer. 8 Windows logo key Displays the Windows Start menu.
Product Description The notebook top components are shown below and described in Table 1-6. Top Components Table 1-6 Top Components Component Function 1 Display lid switch Secures the display when it is closed. 2 Hard drive activity light On: The hard drive is being accessed. 3 Num lock light On: Num lock is on or the embedded numeric keypad is enabled. 4 Quick Launch buttons (3) Enable you to access common functions with a single keystroke.
Product Description Table 1-6 Top Components (Continued) Item Component Function 5 Power button When the notebook is: ■ Off, press and release to turn on the notebook. ■ In Standby, press and release to exit Standby. ■ In Hibernation, press and release to exit Hibernation. If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for 5 seconds to turn off the notebook. 6 Mute button Mutes system volume.
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-7. Bottom Components Table 1-7 Bottom Components Item Component Function 1 Hard drive bay Supports the primary hard drive. The hard drive is secured to the notebook by one screw. 2 Hard drive retention screw Secures the hard drive to the notebook.
Product Description Table 1-7 Bottom Components (Continued) Item 3 Component Function Intake vents Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing can block airflow. 4 Travel battery connector Connects the optional travel battery bay. The travel battery connector has a plastic cover that must be opened before connecting the travel battery bay.
Product Description Table 1-7 Bottom Components (Continued) Component Function 7 Memory expansion compartment Contains 1 memory expansion slot for optional memory modules. 8 Battery release latch Releases the primary battery pack from the battery bay. 9 Battery bay Holds the primary battery pack.
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting 2.1 Computer Setup and Diagnostics Utilities The notebook features two system management utilities: ■ Computer Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Microsoft Windows. ■ Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system.
Troubleshooting 3. To close Computer Setup and restart the notebook: ❏ – Select File > Save Changes and Exit and press enter. or – ❏ Select File > Ignore Changes and Exit and press enter. 4. When you are prompted to confirm your action, press F10. Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the notebook, a Port Replicator, and any battery packs in the system.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a Setup password. The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel. Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock User or Master password.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■ MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from Enhanced Parallel Port (EPP, the default setting) to standard, bi-directional EPP, or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the Intel SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.
Troubleshooting 2.2 Using Diagnostics for Windows When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens. You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components. If other components are tested, the results might be inconclusive. Obtaining, Saving, or Printing Configuration Information 1.
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: ❏ Quick Test—Runs a quick, general test on each device in a selected category. ❏ Complete Test—Performs maximum testing on each device in a selected category.
Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test. ❏ Error tab—Lists all errors found in the notebook, along with the corresponding error codes. 8.
Troubleshooting 2.3 Troubleshooting Flowcharts Flowchart Table 2-4 Troubleshooting Flowcharts Overview Description 2.1 “Flowchart 2.1—Initial Troubleshooting” 2.2 “Flowchart 2.2—No Power, Part 1” 2.3 “Flowchart 2.3—No Power, Part 2” 2.4 “Flowchart 2.4—No Power, Part 3” 2.5 “Flowchart 2.5—No Power, Part 4” 2.6 “Flowchart 2.6—No Video, Part 1” 2.7 “Flowchart 2.7—No Video, Part 2” 2.8 “Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)” 2.9 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to “Flowchart 2.2—No Power, Part 1” Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to “Flowchart 2.17—Nonfunctioning Device” All drives working? N Y Go to “Flowchart 2.6—No Video, Part 1” Is there video? (no boot) N Keyboard/ pointing device working? Y N Y Go to “Flowchart 2.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). N N Power up on battery power? Go to “Flowchart 2.3—No Power, Part 2” Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to “Flowchart 2.4—No Power, Part 3” Y Y Power up in Port Replicator? Done *NOTES: 1. On some models, there is a separate reset button. 2.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another notebook, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to “Flowchart 2.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in notebook and at power source. Y Power on? Done N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3” Open notebook. Y Reseat loose components and boards and replace damaged items. Loose or damaged parts? N Close notebook and retest. N Power on? Y Done Replace the following items (if applicable) in the order given. Check notebook operation after each of the following two replacement steps: 1. Internal DC-DC converter, processor, and system board* 2.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Port Replicator *NOTE: To change from internal to external display, use the hotkey combination. Go to “Flowchart 2.7—No Video, Part 2” Stand-alone or Port Replicator? Stand-alone Internal or external display*? Y Adjust brightness. N Internal External A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done Video OK? Y Done Video OK? Done N N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1” Remove notebook from Port Replicator, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1” Video OK? Y Video OK? Done N Verify that notebook is properly seated in Port Replicator, and check for bent pins on cable and for secure monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Port Replicator (if applicable) Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage setting on Port Replicator. Reinstall notebook into Port Replicator. Y Reseat monitor cable connector at Port Replicator. Port Replicator operating? N Y Port Replicator operating? N Remove notebook, reseat all internal parts, and replace any damaged items in Port Replicator.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive” No OS loading from CD- or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive” No OS loading from network, go to “Flowchart 2.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2” Nonsystem disk message? N Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Go to “Flowchart 2.13—No OS Loading, Diskette Drive” Boot from diskette? Check the Setup utility for correct booting order. Y N Change boot priority through the Setup utility and reboot.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Create partition, then format hard drive to bootable C:\ prompt. Hard drive partitioned? Y N N Go to “Flowchart 2.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. OS loading? Reseat diskette drive. Done N N Y Bootable diskette in drive? Nonsystem disk message? N Install bootable diskette and reboot notebook. Y N Check diskette for system files. Try different diskette. Go to “Flowchart 2.17—Nonfunctioning Device” Boot from another device? Y Y N Diskette drive enabled in the Setup utility? 1. Replace diskette drive. 2. Replace system board.
Troubleshooting Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive Y No OS loading from CD- or DVD-ROM Drive. N Bootable disc in drive? Disc in drive? Y N Install bootable disc and reboot notebook. Try another bootable disc. Install bootable disc. Y Boots from CD or DVD? Done N Y Reseat drive. Boots from CD or DVD? Done N N Go to “Flowchart 2.17—Nonfunctioning Device” Booting from another device? Y Y Booting order correct? N Clear CMOS.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Notebook in Port Replicator (if applicable)? N Go to “Flowchart 2.16—No Audio, Part 2” Internal audio? Undock N Y Go to “Flowchart 2.16—No Audio, Part 2” Replace the following Port Replicator components one at a time, as applicable. Check audio status after each change. 1. Port Replicator audio cable 2. Audio cable 3. Speaker 4. Port Replicator audio board 5. Backplane board 6.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Any physical device detected? Fix or replace broken item. Replace hard drive. Go to “Flowchart 2.9—No Operating System (OS) Loading” N Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N Replace system board. External device works? Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the notebook and open. Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Number Item Description 1 Display assembly, 12.
Illustrated Parts Catalog Notebook System Major Components 3–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Number Item Description 4 Keyboards, include pointing stick Asia Pacific Australia Brazil Czech Republic Denmark Europe France French Canada Germany Greece Hong Kong Hungary Iceland India International Israel Italy Japan Korea 325530-371 325530-011 325530-201 325530-221 325530-081 325530-021 325530-051 325530-121 325530-041 325530-151 325530-AC1 325530-211 325530-DD1 325530-D61 325530-002 325530-BB1 32553
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description Spare Part Number 8 Fan 291266-001 9 Heat sink with fan 325520-001 10 Bluetooth wireless device (not available on all models) 333605-001 3–6 Maintenance and Service Guide
Illustrated Parts Catalog Notebook System Major Components Maintenance and Service Guide 3–7
Illustrated Parts Catalog Table 3-1 (Continued) Spare Parts: Notebook Major Components Item Description 11 Processors Spare Part Number Intel Pentium-M 1.7-GHz Intel Pentium-M 1.6-GHz Intel Pentium-M 1.5-GHz Intel Pentium-M 1.4-GHz Intel Pentium-M 1.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 325528-001 Item Description 1 Left and right display hinge covers 2 Speaker/microphone 3 RTC battery 4 PC Card slot space saver 5 Modem cable 6 Mini PCI compartment cover 7 Memory expansion compartment cover 8 Hard drive bezel 9 Notebook feet (4) 10 Display rubber screw covers (6:4 round, 2 oblong) 11 Smart Card Reader bezel 3–10 Maintenance and Service Guide
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-3 Port Replicators and Mass Storage Devices Item Description Spare Part Number 1 Advanced Port Replicator 316194-001 2 Simple Port Replicator 316193-001 3 USB MultiBay cradle 322814-001 Optical drives (for use only with the Advanced and Common port replicators and USB MultiBay cradle) 4a 4b 8X Max DVD-ROM drive 24X Max CD-RW drive 24X Max CD-ROM drive 24X Max Slim CD-ROM/CD-RW combination drive 1.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-4 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Number Description Power cord set, three-wire Australia Denmark Europe/Middle East/Africa Italy 246959-011 246959-081 246959-021 246959-061 Japan Korea Switzerland United Kingdom United States Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing” for more information on screw specifications and usage.) ■ ■ ■ ■ ■ ■ ■ Phillips M2.5×3.5 screw Phillips M2.5×3.
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Torx T8 screwdriver ■ Torx T5 screwdriver ■ Phillips P0 screwdriver ■ Flat-bladed tool ■ 5.0-mm socket ■ 4.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the notebook, place ✎ As the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the notebook on, and then shut it down.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. 4–6 ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.
Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage includes ■ Antistatic tape. ■ Antistatic smocks, aprons, and sleeve protectors. ■ Conductive bins and other assembly or soldering aids. ■ Nonconductive foam. ■ Conductive tabletop workstations with ground cords of one-megohm resistance. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static awareness labels.
Removal and Replacement Preliminaries Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. Torx and Phillips screws are removed during disassembly. There are 57 screws, alignment pins, and standoffs, in 14 different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing” for detailed information on screw sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Table 5-1 Disassembly Sequence Chart Section Description # of Screws Removed 5.3 Preparing the notebook for disassembly Battery pack 0 Hard drive 1 Hard drive bezel 6 screws, 2 alignment pins 5.4 Notebook feet 0 5.5 Memory module 1 loosened 5.6 Mini PCI communications board 1 loosened 5.7 LED switch cover 2 5.
Removal and Replacement Procedures Table 5-1 Disassembly Sequence Chart (Continued) 5.19 Speaker/microphone 2 5.20 Switch board 2 5.21 System board 5 screws, 2 standoffs 5.22 Modem board 2 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the computer on and then shut it down through the operating system. 2.
Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the right. The front edge of the battery pack releases from the notebook. c. Lift the front edge of the battery pack up and swing it away from you 2. d. Remove the battery pack. Removing the Battery Pack Reverse the above procedure to install the battery pack.
Removal and Replacement Procedures Hard Drive Spare Part Number Information 80-GB 60-GB 40-GB 30-GB 345632-001 325524-001 325523-001 325522-001 6. Remove the hard drive by following these steps: a. Turn the notebook upside down with the front facing toward you. b. Remove the PM2.5×3.0 screw 1 that secures the hard drive to the notebook. c. Separate the hard drive bezel 2. d. Use the bezel to slide the hard drive away from the notebook 3 to unseat the hard drive connector from the system board. e.
Removal and Replacement Procedures 7. Remove the hard drive bezel by following these steps: hard drive bezel should be removed only if it is damaged Ä The and must be replaced. Unnecessarily removing the hard drive bezel can result in loss of information and damage to the hard drive bezel and hard drive and loss of information. hard drive bezel is included with the hard drive and also ✎ The in the Miscellaneous Plastics Kit, spare part number 325528-001. a.
Removal and Replacement Procedures c. Remove the two Torx T5 M2.5×4.5 screws 1 and the two PM2.5×3.5 screws 2 that secure the hard drive to the hard drive frame. d. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 from the back of the hard drive.
Removal and Replacement Procedures e. Remove the hard drive from the frame. f. Remove the two PM2.0×3.0 screws 1 that secure the hard drive upper bezel to the hard drive frame. g. Remove the upper bezel from the frame 2.
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 325528-001. The notebook feet attach to the base enclosure as illustrated below.
Removal and Replacement Procedures 5.5 Memory Module Memory Modules Spare Part Number Information 512-MB DDR 256-MB DDR 280875-001 280874-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with the front facing toward you.
Removal and Replacement Procedures 3. Loosen the PM2.0×4.0 screw 1 that secures the memory expansion compartment cover to the notebook. 4. Lift the rear edge of the cover up and swing it toward you 2. 5. Remove the cover. memory expansion compartment cover is included in the ✎ The Miscellaneous Plastics Kit, spare part number 325528-001.
Removal and Replacement Procedures 6. Spread the retaining tabs 1 that secure the memory module to the socket. The board rises up at a 45-degree angle. 7. Pull the board away from the socket at a 45-degree angle 2. Removing a Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.6 Mini PCI Communications Board Mini PCI Communications Boards Spare Part Number Information 802.11a/b/g wireless LAN board 802.11b/g wireless LAN board 333782-001 333781-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with the front facing toward you.
Removal and Replacement Procedures 3. Loosen the PM2.0×4.0 screw 1 that secures the Mini PCI compartment cover to the notebook. Mini PCI compartment cover on notebook models ✎ The equipped with a 5-GHz wireless communications device is secured by an M2.0×4.0 security screw. This screw can be removed only by using a special security driver. 4. Lift the rear edge of the cover up and swing it toward you2. 5. Remove the cover.
Removal and Replacement Procedures 6. Disconnect the 2 antenna cables from the Mini PCI communications board. Note that the longer cable 1 connects to the left socket and the shorter cable 2 connects to the right socket.
Removal and Replacement Procedures 7. Spread the retaining tabs 1 that secure the Mini PCI communications board to the socket. The board rises up at a 45-degree angle. 8. Pull the board away from the socket at a 45-degree angle 2. Removing a Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board.
Removal and Replacement Procedures 5.7 LED Switch Cover LED Switch Cover Spare Part Number Information LED switch cover 325512-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with the rear panel facing you. 3. Remove the two T8M2.0×8.0 screws that secure the LED switch cover to the notebook.
Removal and Replacement Procedures 4. Turn the notebook right-side up with the front facing toward you. 5. Open the notebook as far as it will open. 6. Press down on the esc key 1 to reveal the notch 2 in the left side of the LED switch cover.
Removal and Replacement Procedures 7. Insert a flat-bladed tool into the notch and lift the left side of the LED switch cover. 8. After the left side of the LED switch cover has disengaged from the notebook, swing the LED switch cover up and to the right. 9. Remove the LED switch cover. Removing the LED Switch Cover Reverse the above procedure to install the LED switch cover.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Close the notebook and turn it upside down with the rear panel facing toward you. 4. Remove the T8M2.0×8.0 screw that secures the keyboard to the notebook.
Removal and Replacement Procedures 5. Turn the notebook right-side up with the front facing toward you. 6. Open the notebook as far as it will open. 7. Lift the rear edge of the keyboard 1. 8. Slide the keyboard toward the display 2 until the notches on the front edge of the keyboard clear the top cover. 9. Swing the front edge of the keyboard up and back 3 until it rests on the display.
Removal and Replacement Procedures 10. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the pointing stick cable 2 from the system board. 11. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the keyboard cable 4 from the system board. Removing the Keyboard 12. Remove the keyboard. Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures After the keyboard is removed, the internal memory expansion socket is accessible. Follow these steps to remove a memory module from the internal memory expansion socket: 1. Spread the retaining tabs 1 that secure the memory module to the socket. The board rises up at a 45-degree angle. 2. Pull the board away from the socket at a 45-degree angle 2. Removing an Internal Memory Module Reverse the above procedure to install the internal memory module.
Removal and Replacement Procedures 5.9 TPM Security Module TPM Security Module Spare Part Number Information TPM security module 345856-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Remove the PM1.5x3.0 screw 1 that secures the TPM security module to the system board. 5. Using a flat tool, disconnect and lift the TPM security module 2 from the system board.
Removal and Replacement Procedures 5.10 Smart Card Reader Smart Card Reader Spare Part Number Information Smart Card Reader 335942-001 Smart Card 335943-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Using a flat tool, press the Smart Card Reader release switch to the right to eject the Smart Card Reader and bezel from the PC Card slot.
Removal and Replacement Procedures 5.11 Fan Fan Spare Part Number Information Fan 291266-001 Fan with heath sink 325520-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8).
Removal and Replacement Procedures 4. Disconnect the fan cable 1 from the system board. 5. Remove the three PM2.0×3.0 screws 2 that secure the fan to the heat sink. 6. Remove the fan, making sure the fan cable clears the screw next to the cable clip 3. Removing the Fan Reverse the above procedure to install the fan. Ä CAUTION: When installing the fan in the heat sink, make sure the fan cable is not crimped by the screw next to the cable clip.
Removal and Replacement Procedures 5.12 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes fan) 325520-001 Fan 291266-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8).
Removal and Replacement Procedures 4. Disconnect the fan cable 1 from the system board. 5. Loosen the two spring-loaded T8 M2.0×10.0 screws 2 that secure the heat sink to the base enclosure. 6. Fold back the insulator material 3 to expose the heat sink screws 4.
Removal and Replacement Procedures 7. Remove that the four T8 M2.0×4.0 heat sink screws in the 1, 2, 3, 4 sequence stamped on the heat sink. Heat Sink Screw Removal and Installation Sequence ✎ Use the same sequence when installing the heat sink.
Removal and Replacement Procedures 8. Lift the front edge of the heat sink 1 until it clears the base enclosure. 9. Slide the heat sink toward you at an angle 2 and remove it.
Removal and Replacement Procedures time the heat sink is removed, any thermal grease residue ✎ Each should be carefully cleaned from the heat sink 1 and processor surfaces 2, and new thermal grease should be applied to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 5.13 Processor Processor Spare Part Number Information Intel Pentium-M 1.7-GHz Intel Pentium-M 1.6-GHz Intel Pentium-M 1.5-GHz Intel Pentium-M 1.4-GHz Intel Pentium-M 1.3-GHz 340165-001 319777-001 319776-001 319775-001 319774-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Remove the heat sink and fan (Section 5.12).
Removal and Replacement Procedures 5. Use a flat-bladed tool to turn the processor locking screw one-quarter turn counterclockwise 1. 6. Lift the processor straight up 2 and remove it.
Removal and Replacement Procedures that the gold triangle should be in the lower right corner ✎ Note when installing the processor. Correctly Installing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 5.14 Display Assembly Display Assembly Spare Part Number Information 12.1-inch TFT XGA with wireless device antennae 325509-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Disconnect the antenna cables from the Mini PCI communications board. Refer to Section 5.6 for instructions. 3. Remove the LED switch cover (Section 5.7). 4. Remove the keyboard (Section 5.8).
Removal and Replacement Procedures 5. Close the notebook and position the notebook so the rear panel faces toward you. 6. Remove the two T8M2.0×8.0 screws that secure the hinge covers to the notebook. Removing the Display Assembly Screws 7. Position the notebook so the front faces toward you and open the notebook as far as it will open.
Removal and Replacement Procedures 8. Remove the display hinge covers by inserting a flat-bladed tool under the covers and lifting them up. hinge covers are included in the Miscellaneous Plastics ✎ The Kit, spare part number 325528-001.
Removal and Replacement Procedures 9. Remove the wireless antenna cables 1 and 2 from the routing channel in the top cover 3.
Removal and Replacement Procedures 10. Disconnect the display inverter 1 and video cables 2 from the system board. 11. Remove the two T8M2.0×8.0 screws 3 that secure the display assembly to the base enclosure. Disconnecting the Display Cables and Removing the Display Assembly Screws 12. Lift the display assembly straight up and remove it. Reverse the above procedure to install the display assembly.
Removal and Replacement Procedures 5.15 Top Cover Top Cover Spare Part Number Information Top cover (includes TouchPad, speaker/microphone, and RTC battery) 325510-001 replacing the top cover, determine if a Bluetooth ✎ When wireless device is installed in the defective top cover. If a Bluetooth wireless device is installed, make sure the device is removed from the defective top cover and installed in the replacement top cover. Refer to Section 5.
Removal and Replacement Procedures 5. Turn the notebook upside down with the rear panel facing toward you. 6. Remove the following screws: ❏ Four T8M2.0×4.0 screws 1 in the battery bay ❏ One T8M2.0×4.0 screw 2 in the hard drive bay ❏ Eight T8M2.0×8.
Removal and Replacement Procedures 7. Turn the notebook right side up with the front facing toward you. 8. If present, disconnect the Bluetooth wireless device cable 1 from the system board. 9. Disconnect the RTC battery cable 2 from the system board. 10. Release the ZIF connector 3 to which the TouchPad cable is connected and disconnect the TouchPad cable 4 from the system board.
Removal and Replacement Procedures 11. Lift the rear edge 1 of the top cover until it disengages from the base enclosure. 12. Slide the top cover to the right 2 until the speaker and microphone cables are exposed. 13. Disconnect the speaker 3 and microphone 4 cables from the system board. 14. Remove the top cover. Removing the Top Cover Reverse the above procedure to install the top cover.
Removal and Replacement Procedures 5.16 Bluetooth Wireless Device Bluetooth Wireless Device Spare Part Number Information Bluetooth wireless device 333605-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.15) 2. Turn the top cover upside down with the TouchPad facing toward you.
Removal and Replacement Procedures 3. Remove the Bluetooth wireless device 1 from the slot in the top cover and device cable from the routing channels 2 in the top cover. Removing the Bluetooth Wireless Device Reverse the above procedure to install the Bluetooth wireless device.
Removal and Replacement Procedures 5.17 TouchPad TouchPad Spare Part Number Information TouchPad with cable and bracket 325513-001 TouchPad included in the Miscellaneous Plastics Kit 325528-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.
Removal and Replacement Procedures 2. Turn the top cover upside down with the TouchPad facing toward you. 3. Remove the two PM2.0×4.0 screws that secure the TouchPad bracket to the top cover.
Removal and Replacement Procedures 4. Lift the left side of the bracket 1 until it rests at an angle. 5. Slide the bracket to the right 2 and remove it.
Removal and Replacement Procedures 6. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the cable 1 from the TouchPad board. 7. Lift the TouchPad straight up and remove it 3. Removing the TouchPad Reverse the above procedure to install the TouchPad.
Removal and Replacement Procedures 5.18 RTC Battery RTC battery is included in the Miscellaneous Plastics Kit, ✎ The spare part number 325528-001, and is also included with the top cover, spare part number 325510-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.15) 2. Turn the top cover upside down with the TouchPad facing toward you. 3.
Removal and Replacement Procedures 5.19 Speaker/Microphone speaker/microphone is included in the Miscellaneous ✎ The Plastics Kit, spare part number 325528-001, and is also included with the top cover, spare part number 325510-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.15) 2.
Removal and Replacement Procedures 5.20 Switch Board Switch Board Spare Part Number Information Switch board 325515-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.
Removal and Replacement Procedures 2. Remove the two PM2.0×3.0 screws 1 that secure the switch board to the system board. 3. Lift up on the middle of the switch board 2 to disconnect it from the system board. 4. Remove the switch board. Removing the Switch Board Reverse the above procedure to install the switch board.
Removal and Replacement Procedures 5.21 System Board System Board Spare Part Number Information System board 325514-001 replacing the system board, ensure that the following ✎ When components are removed from the defective system board and installed on the replacement system board: ■ Memory modules (Section 5.5) ■ Mini PCI communications board (Section 5.6) ■ Processor (Section 5.13) ■ Modem and modem cable (Section 5.22) 1. Prepare the notebook for disassembly (Section 5.
Removal and Replacement Procedures 2. Position the base enclosure so the rear panel is facing toward you. 3. Remove the following screws: ❏ Two T8M2.0×6.0 screws 1 from the rear panel ❏ One T8M2.0×4.0 screw 2 in the upper right corner of the system board ❏ One T8M2.0×4.0 screw 3 in front of the hard drive bay ❏ One T8M2.0×4.0 screw 4 in the lower left corner of the system board 4. Use a 5.0-mm socket to remove the two M2.0×9.0 standoffs 5 that secure the system board to the base enclosure.
Removal and Replacement Procedures 5. Remove the grounding tape 1 that grounds the RJ-11 and RJ-45 connectors to the base enclosure. 6. Lift the left side of the system board 2 until the battery connector 3 clears the base enclosure. 7. Slide the system board away from the base enclosure at an angle 4. Removing the System Board Reverse the above procedure to install the system board.
Removal and Replacement Procedures 5.22 Modem Board Modem Board Spare Part Number Information Modem board 325521-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Heat sink and fan (Section 5.12) ❏ Display assembly (Section 5.14) ❏ Top cover (Section 5.15) ❏ Switch board (Section 5.20) ❏ System board (Section 5.
Removal and Replacement Procedures 2. Turn the system board upside down with the rear panel facing toward you. 3. Disconnect the modem board cable 1 from the modem board. 4. Remove the two PM2.0×3.0 screws 2 that secure the modem board to the system board. 5. Lift the rear edge of the modem board 3 to disconnect it from the system board. 6. Remove the modem board. 7.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 2.79 cm 27.94 cm 23.37 cm 1.1 in. 11.0 in. 9.2 in. 1.58 kg 3.5 lbs Weight (varies by configuration) Stand-alone power requirements Nominal operating voltage Maximum operating power Peak operating power Power in Standby mode Power in Hibernation mode 14.8 V dc 40.0 W 50.
Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7° C (101.6° F) maximum wet bulb temperature Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 to 3,048 m -15 to 12,192 m -50 to 10,000 ft -50 to 40,000 ft Shock Operating Nonoperating 50 g, 2 ms, half-sine 175 g, 2 ms, half-sine Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 to 500 Hz, 0.5 oct/min sweep rate 1.
Specifications Table 6-2 12.1.0-inch XGA, TFT Display Dimensions Height Width Diagonal 26.1 cm 19.9 cm 30.7 cm 10.3 in 7.8 in 12.1 in Number of colors up to 16.8 million Contrast ratio 125:1 Refresh rate 60 Hz Brightness 130 nit typical AC only (115 nit minimum); 70 nit on battery Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight CCFT Character display 80 × 25 Total power consumption 4.
Specifications Table 6-3 Hard Drives 60-GB 40-GB 30-GB 60-GB 40-GB 30-GB 9.5 mm 70 mm 99 gm 9.5 mm 70 mm 99 gm 9.
Specifications Table 6-4 External AC Adapter Weight 0.29 kg 0.65 lb Power supply Operating voltage Operating current Operating frequency range Maximum transient 90 to 264 V ac (auto-switching) 1.6 A RMS 47 to 63 Hx AC 4/50 kV Table 6-5 6-Cell, Primary Li-ion Battery Pack Dimensions Height Width Depth Weight 2.3 cm 6.3 cm 20.7 cm 281 g 0.90 in 2.48 in 8.15 in 0.62 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 3.
Specifications Table 6-6 6-Cell, Travel Li-ion Battery Pack Dimensions Height Width Depth Weight 2.3 cm 6.3 cm 20.7 cm 306 g 0.90 in 2.48 in 8.15 in 0.67 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 3.
Specifications Table 6-7 System DMA Hardware DMA System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-8 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14 IDE interface (hard drive and optical drive) IRQ15 System use Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9
Specifications Table 6-9 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-9 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-9 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF
Specifications Table 6-10 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFF
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 V dc 3 Data + 2 Data – 4 Ground A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y-Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Maintenance and Service Guide A–3
Connector Pin Assignments Table A-5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 V dc 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog A–4 Maintenance and Service Guide
Connector Pin Assignments Table A-6 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground Table A-7 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground Maintenance and Service Guide A–5
B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the notebook meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B–2 Maintenance and Service Guide
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No.
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 325529-001.
Screw Listing Table C-1 Phillips PM2.5×3.0 Screw mm Color Qty. Length Thread Head Width Black 1 3.0 mm 2.5 mm 5.0 mm Where used: 1 screw that secures the hard drive to the notebook (documented in Section 5.3) Phillips M2.5×3.
Screw Listing Table C-2 Torx T5 M2.5×4.5 Screw mm Color Qty. Length Thread Head Width Silver 2 4.5 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the hard drive to the hard drive frame (documented in Section 5.
Screw Listing Table C-3 Phillips PM2.5×3.5 Screw mm Color Qty. Length Thread Head Width Silver 2 3.5 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the hard drive to the hard drive frame (documented in Section 5.3) Torx T5 M2.5×4.5 and Phillips M2.5×3.
Screw Listing Table C-4 4.0-mm Socket M2.0×10.0 Alignment Pin mm Color Qty. Length Thread Head Width Silver 2 10.0 mm 2.0 mm 4.0 mm Where used: 2 alignment pins that secure the hard drive to the hard drive frame (documented in Section 5.3) 4.0-mm Socket M2.0×10.
Screw Listing Table C-5 Black Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Head Width Black 2 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the hard drive upper bezel to the hard drive frame (documented in Section 5.3) Phillips PM2.0×3.
Screw Listing Table C-6 Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 6 4.0 mm 2.0 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the notebook (documented in Section 5.5) 2 One screw that secures the Mini PCI compartment cover to the notebook (documented in Section 5.6) Phillips M2.0×4.
Screw Listing Table C-6 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 6 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the TouchPad to the top cover (documented in Section 5.17) Phillips PM2.0×4.
Screw Listing Table C-6 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 6 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the speaker/microphone to the top cover (documented in Section 5.19) Phillips PM2.0×4.
Screw Listing Table C-7 Silver Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Head Width Silver 7 3.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the fan to the heat sink (documented in Section 5.12) Phillips PM2.0×3.
Screw Listing Table C-7 Silver Phillips PM2.0×3.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 7 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the switch board to the system board (documented in Section 5.20) Phillips PM2.0×3.
Screw Listing Table C-7 Silver Phillips PM2.0×3.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 7 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the switch board to the system board (documented in Section 5.20) Phillips PM2.0×3.
Screw Listing Table C-8 Torx T8 M2.0×8.0 Screw mm Color Qty. Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.5 mm Where used: 1 Two screws that secure the LED switch cover to the notebook (documented in Section 5.7) 2 One screw that secures the keyboard to the notebook (documented in Section 5.8) Torx T8 M2.0×8.
Screw Listing Table C-8 Torx T8 M2.0×8.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display hinge covers to the notebook (documented in Section 5.14) Torx T8 M2.0×8.
Screw Listing Table C-8 Torx T8 M2.0×8.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the notebook (documented in Section 5.14) Torx T8 M2.0×8.
Screw Listing Table C-8 Torx T8 M2.0×8.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.5 mm Where used: 8 screws that secure the top cover to the notebook (documented in Section 5.15) Torx T8 M2.0×8.
Screw Listing Table C-9 Spring-Loaded Torx T8 M2.0×10.0 Screw mm Color Qty. Length Thread Head Width Silver 2 10.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the heat sink to the notebook (documented in Section 5.12; screws and springs secured to heat sink by c-clip) Spring-Loaded Torx T8 M2.0×10.
Screw Listing Table C-10 Torx T8 M2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 12 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the heat sink to the notebook (documented in Section 5.12) Torx T8 M2.0×4.
Screw Listing Table C-10 Torx T8 M2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 12 4.0 mm 2.0 mm 4.5 mm Where used: 5 screws that secure the top cover to the notebook (documented in Section 5.15) Torx T8 M2.0×4.
Screw Listing Table C-10 Torx T8 M2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 12 4.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the system board to the notebook (documented in Section 5.21) Torx T8 M2.0×4.
Screw Listing Table C-11 Torx T8 M2.0×6.0 Screw mm Color Qty. Length Thread Head Width Black 2 6.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the system board to the notebook (documented in Section 5.21) Torx T8 M2.0×6.
Screw Listing Table C-11 Torx T8 M2.0×6.0 Screw mm Color Qty. Length Thread Head Width Silver 2 9.0 mm 2.0 mm 5.0 mm Where used: 2 standoffs that secure the system board to the base enclosure (documented in Section 5.21) 5.0-mm Socket M2.0×9.
Screw Listing Table C-13 Phillips PM1.5×3.0 Screw mm Color Qty. Length Thread Head Width Silver 1 3.0 mm 1.5 mm 3.0 mm Where used: 1 screw that secures the security card to the system board (documented in Section 5.9) Phillips PM1.5×3.
Index A AC adapter spare part number 3–13 specifications 6–5 advanced port replicator, spare part number 3–12 Aircraft Power Adapter, spare part number 3–13 antenna cable disconnecting 5–16 routing 5–41 application key 1–15 audio line-out jack location 1–13 audio troubleshooting 2–25 Automobile Power Adapter/Charger, spare part number 3–13 B base enclosure, spare part number 3–8 battery bay 1–20 battery light 1–11 battery pack removal 5–4 spare part number 3–8, 5–4 battery release latch 1–20 Maintenance a
Index rear 1–12 right-side 1–10 top 1–16 Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–2 Security Menu 2–4 connector pin assignments external monitor connector A–4 headphone jack A–5 microphone jack A–5 modem connector A–2 monitor connector A–4 network connector A–1 RJ-11 jack A–2 RJ-45 jack A–1 speaker jack A–5 S-Video A–3 USB connector A–2 connectors, service considerations 4–2 cursor control keys 1–15 D design overview 1–21 diagnostics configuration information 2–7 test information 2–8 Diag
Index FN key 1–14 front components 1–10 function keys 1–14 G grounding equipment and methods 4–6 H hard drive OS loading problems 2–20 removal 5–6 spare part numbers 3–8, 3–12, 5–6 specifications 6–4 hard drive activity light 1–16 hard drive bay 1–11, 1–18 hard drive bezel, removal 5–7 hard drive retention screw 1–18 headphone jack, pin assignments A–5 heat sink removal 5–30 spare part number 3–6, 5–30 I I/O address specifications 6–9 illustrated parts catalog 3–1 infrared port 1–13 intake vent 1–19 int
Index Mini PCI communications board removal 5–14 spare part numbers 3–8, 5–14 Mini PCI communications compartment cover, removal 5–15 Mini PCI compartment 1–19 Miscellaneous Plastics Kit components 3–9 spare part number 3–3, 3–10 models 1–2 modem board removal 5–60 spare part number 3–8, 5–60 modem connector location 1–13 pin assignments A–2 modem, troubleshooting 2–30 monitor connector location 1–12 pin assignments A–4 mute button 1–17 N network connector location 1–13 pin assignment A–1 network, trouble
Index Q Quick Launch buttons 1–16 R real time clock battery cable, disconnecting 5–45 real time clock battery, removal 5–53 rear panel components 1–12 removal preliminaries 4–1 procedures 5–1 replacement preliminaries 4–1 procedures 5–1 right-side components 1–10 RJ-11 jack location 1–13 pin assignments A–2 RJ-45 jack location 1–13 pin assignments A–1 RTC battery cable, disconnecting 5–45 RTC battery, removal 5–53 S Screw Kit, spare part number 3–14 scroll lock light 1–17 Secure Digital (SD) slot 1–13 se
Index top components 1–16 top cover removal 5–43 spare part number 3–5, 5–43 TouchPad location 1–17 removal 5–49 spare part number 3–5, 5–49 TouchPad bracket, removal 5–51 TouchPad buttons 1–17 TouchPad cable, disconnecting 5–45, 5–52 TPM security module removal 5–26 spare part numbers 3–8 transporting precautions 4–4 travel battery carrier, spare part number 3–14 travel battery connector 1–19 troubleshooting audio 2–25 Computer Setup 2–2 Diagnostics for Windows 2–7 flowcharts 2–10 keyboard 2–28 modem 2–30
