b Getting Started Compaq Presario 4000, 6000, and 8000 Series Computers Document Part Number: 274894-001 March 2002 This book helps you get acquainted with the features of your computer and provides solutions to problems should they occur.
© 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the United States and other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and other countries. Compaq shall not be liable for technical or editorial errors or omissions contained herein.
Contents 1 Getting Information and Updates Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrading the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Documentation Library CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 Using the Computer Inserting and Removing a Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting and Removing a CD or DVD Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Additional Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Software from a CD, DVD, or Diskette . . . . . . . . . . . . . . . . . . . . . . . . . Installing Software from the Internet . . . . .
1 Getting Information and Updates Information is available in several forms: printed documents, electronic documents on the CD that came with your computer, and the Compaq Web site. Use this guide as your first point of reference, and then refer to the following documents: ■ Quick Setup poster ■ Limited Warranty ■ Documentation Library CD ■ Compaq Presario Times Newsletter (North America only) Compaq Web site is available worldwide. As you explore the ✎ The Internet, go to the compaq.
Getting Information and Updates Limited Warranty The warranty details the Compaq commitment to repair or replace parts during the computer’s warranty period and lists important Compaq telephone numbers. In the event of a mechanical problem, contact Compaq, not the retailer who sold you the computer. Keep the warranty in a safe place for future reference.
Getting Information and Updates Using the Documentation Library CD The Documentation Library CD included with your computer contains several guides: ■ Hardware Reference Guide – Contains information specific to your computer model. It includes an illustrated quick reference to all exterior components as well as information on upgrading or replacing internal components. ■ Learning More About Your Computer – Contains basic information on using your computer’s hardware and software features.
Getting Information and Updates Locating SoftPaq Information You can download original product drivers, the latest updates and software fixes (also known as SoftPaqs™) by going to the Web site compaq.com/consumersupport and choosing “Drivers & Downloads.” When prompted, be prepared to enter your computer’s product type, model, series, and operating system to access the SoftPaqs for your particular computer. Follow the instructions in the Readme.
2 A Look at the Computer Front Panel Components The components on the front of your computer will vary depending on the model you purchased. Take a look at the following illustrations to get acquainted with the front panel features of your computer model.
A Look at the Computer Front Panel Components - 4000 Series 1 Optical Drives Depending on your computer model, this may be a CD-ROM, CD-RW, or DVD-ROM drive. If a second optical drive is not installed, a removable blank bezel is provided. 2 Optical Drive Activity Lights When lit, indicates the optical drive is being accessed. 3 Diskette Drive Reads and writes information onto a 3.5-inch diskette. 4 Diskette Drive Activity Light When lit, indicates the diskette drive is being accessed.
A Look at the Computer 6000 Series Front Panel Components - 6000 Series 1 Optical Drives Depending on your computer model, this may be a CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive. 2 Optical Drive Activity Lights When lit, indicates the optical drive is being accessed. 3 Diskette Drive Reads and writes information onto a 3.5-inch diskette. 4 Diskette Drive Activity Light When lit, indicates the diskette drive is being accessed. (Do not remove the diskette while the light is on.
A Look at the Computer Front Panel Components - 6000 Series (Continued) 8 Diskette Eject Button Ejects the diskette from the diskette drive. 9 Power Button Turns on the computer. To turn off the computer, use the operating system “Turn Off Computer” command. : Hard Drive Activity Light When lit, indicates the hard drive is being accessed. ; USB (Universal Serial Bus) Ports Connects USB peripheral devices, such as gamepads, joysticks, and video cameras.
A Look at the Computer Front Panel Components - 8000 Series 1 Optical Drives Depending on your computer model, this may be a CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive. 2 Optical Drive Activity Lights When lit, indicates that the optical drive is being accessed. 3 Diskette Drive Activity Light When lit, indicates the diskette drive is being accessed. (Do not remove the diskette while the light is on.) 4 Power Button Turns on the computer.
A Look at the Computer Rear Panel Components The components on the rear of your computer will vary depending on the model you purchased. Take a look at the following illustrations to get acquainted with the rear panel features of your computer model. components have color-coded connectors that match the ports ✎ Some on the rear of your computer. Refer to the Quick Setup poster that came with your computer for more information on connecting computer components.
A Look at the Computer Rear Panel Components - 4000 Series 1 Power Cord Connector Connects the computer’s power cord. 2 Voltage Select Switch (available on select models) Selects 230 volts (for some areas of Asia, Africa, Australia, and Europe) or 115 volts (for North America, South America, and Japan). This switch may be factory set to 230 volts. Before plugging the power cord into an electrical outlet be sure the switch is set to your regional requirement.
A Look at the Computer 6000 Series Rear Panel Components - 6000 Series 1 Voltage Select Switch (available on select models) Selects 230 volts (for some areas of Asia, Africa, Australia, and Europe) or 115 volts (for North America, South America, and Japan). This switch may be factory set to 230 volts. Before plugging the power cord into an electrical outlet be sure the switch is set to your regional requirement.
A Look at the Computer Rear Panel Components - 6000 Series (Continued) 4 USB (Universal Serial Bus) Ports Connects USB devices, such as a USB keyboard, mouse, or pointing device. The number of USB ports on your computer will vary depending on your model. 5 Serial Port Connects a serial peripheral device, such as a scanner. 6 VGA Connector Connects the monitor to the computer. ✎ Depending on your model, the VGA connector may be located on the VGA card in the expansion slot.
A Look at the Computer 8000 Series 2–10 Getting Started
A Look at the Computer Rear Panel Components - 8000 Series 1 Power Cord Connector Connects the computer’s power cord. 2 Voltage Select Switch (available on select models) Selects 230 volts (for some areas of Asia, Africa, Australia, and Europe) or 115 volts (for North America, South America, and Japan). This switch may be factory set to 230 volts. Before plugging the power cord into an electrical outlet be sure the switch is set to your regional requirement.
A Look at the Computer Mouse Components Your computer includes a Scroll Mouse, a Wireless Wheel Mouse, or a USB Optical Mouse. The Wireless Wheel Mouse and USB Optical Mouse are available with select models. mouse can be customized for a left-handed user from the Mouse ✎ Your Properties dialog box. Click on Start then click Control Panel. Click Printers and Other Hardware then click on the Mouse icon to open the Mouse Properties dialog box.
A Look at the Computer Installing the Wireless Wheel Mouse Follow the instructions below to install your wireless wheel mouse (available on select models only). using your wireless wheel mouse, refer to the Comfort ✎ Before Guidelines on the Logitech Web site at: logitech.com/cf/support/comfortguide.cfm 1. Remove the battery compartment cover by pressing the tab on the bottom of the mouse 1 and sliding off the cover 2. 2.
A Look at the Computer Using the Scroll Mouse The mouse directs the cursor on the Windows desktop. Use the mouse to move quickly or easily through a document or Web site. Moving the scroll wheel on your mouse through a document or Web site is faster than using the scroll bar. You can use the scroll wheel to: ■ Scroll forward or backward through a document or Web site by turning the scroll wheel forward or backward.
A Look at the Computer Using the USB Optical Mouse The USB optical mouse is available with select models. It provides the same functions as the scroll mouse and wireless wheel mouse except it uses an optical sensor instead of a mechanical ball to determine the position of the cursor on the screen. The surface on which you use the optical mouse plays an important role in tracking the cursor. When using the optical mouse: Getting Started ■ Use a mousepad or a white sheet of paper underneath your mouse.
A Look at the Computer Keyboard Components Your computer includes a Compaq PS/2 Easy Access Keyboard or a Compaq USB Smart Card Keyboard. The Smart Card Keyboard is available with select models and in some regions. Easy Access Keyboard Components Easy Access Keyboard Components 1 Function Keys Perform special functions, depending on the software application being used. 2 Easy Access Buttons Provide quick access to your favorite Web sites, services, and applications.
A Look at the Computer Easy Access Keyboard Components (Continued) 6 Arrow Keys Used for games or to navigate through a document or Web site. These keys allow you to move left, right, up, and down, using the keyboard instead of the mouse. 7 Application Key* Used (like the right mouse button) to open pop-up menus in a Microsoft Office application. May perform other functions in other software applications. 8 Windows Logo Keys* Used to open the Start menu in Microsoft Windows.
A Look at the Computer Easy Access Buttons 1 Instant Internet Provides your daily starting point to the Internet. It connects you to a customizable Web page filled with local weather, news, sports, and financial information. 2 Help Takes you to the Compaq Help & Support Center, which provides information about your computer. You can find information about your computer and computer-related peripherals as well as access links to online technical support.
A Look at the Computer Easy Access Buttons (Continued) 5 Smart Card or Depending on your region, this button launches the Smart Card or the Compaq online Community. Community • The Smart Card button is available on U.S. English keyboards. When pressed, it provides information on obtaining a Smart Card and/or shopping at participating online merchants. Refer to “Smart Card Keyboard Components” in this chapter for additional information.
A Look at the Computer Smart Card Keyboard Components The Compaq USB Smart Card Keyboard (available with select models in some regions) has the same features as the Easy Access Keyboard with some additional Smart Card features. The Smart Card features provide you with online shopping convenience and security. If you have a Smart Card or when you receive your Smart Card, you can insert your card into the terminal on the keyboard, enter a PIN number and make purchases from participating online merchants.
A Look at the Computer Using the Smart Card Feature The Smart Card feature makes it easy for you to purchase merchandise online. To apply for a Smart Card or use your Smart Card to shop at participating online merchants: 1. Press the Smart Card button 1. This button launches a Web site with instructions on obtaining your Smart Card. 2.
A Look at the Computer 2–22 Getting Started
3 Using the Computer Inserting and Removing a Diskette The diskette drive (also known as a floppy drive) uses a 3 1/2" diskette (or floppy disk) to store files. A diskette can hold up to 1.44 MB of data. Once information is copied onto a diskette, it remains there until you delete or overwrite it. To insert or remove a diskette from the drive, follow the procedure below. 1.
Using the Computer Inserting and Removing a CD or DVD Disc Your computer may have a CD-ROM, CD-RW, DVD-ROM, and/or DVD-R/RW drive, depending on the model you purchased. ■ The CD-ROM drive enables you to read data from a CD or listen to a music CD. ■ The CD-RW drive enables you to read and write data to a CD, and enables you to listen to music CDs or read data CDs. ■ The DVD-ROM drive enables you to view your favorite movies, listen to music, or read information from CDs.
Using the Computer sure to store CD and DVD discs that are not in use in their ✎ Make protective cases. Installing Additional Software You may want to purchase and install additional software. Software can be installed from a CD, DVD, diskette, or downloaded from a Web site. Follow the installation instructions provided with the software. In the event of difficulties with the installation, contact the software manufacturer.
Using the Computer Installing Software from the Internet If you download software from a Web site, follow the installation instructions that are usually displayed on the Web page. If installation instructions are not available, complete the steps listed here. Ä CAUTION: Before downloading files of any kind from the Internet, make sure that call-waiting is disabled and that your anti-virus utility is running.
Using the Computer Customizing Your Computer Interface If you have trouble reading the screen, hearing sounds, using the keyboard, or moving the mouse, you can adjust the settings to make your computer more accessible. You can use the Accessibility Wizard to automatically adjust your text size, monitor display, sound, and mouse pointer. Just answer a few questions in the Accessibility Wizard and your computer will be reconfigured to fit your needs. To start the Accessibility Wizard: 1.
Using the Computer 3–6 Getting Started
4 Internal Computer Components Accessing Internal Computer Components Follow the procedures listed below to access the internal components for your computer model. detailed instructions on upgrading and replacing internal ✎ For computer components, see the Hardware Reference Guide on the Documentation Library CD included with your computer. Compaq recommends that you print these instructions to make the installation process easier.
Internal Computer Components Å WARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching. 4. Disconnect all peripheral device cables from the computer. 5. Remove the access panels by loosening the screws that secure the access panels to the computer chassis 1. Slide the access panels back from the unit 2. Removing the 4000 Series Access Panels 6.
Internal Computer Components 6000 Series Follow the procedure below to access the internal components of your 6000 Series computer. Ä CAUTION: Static electricity can damage the electronic components of your computer or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. 1. Remove all diskettes, CDs, and DVDs from the computer. 2.
Internal Computer Components 6. Remove the access panel by loosening the screw that secures the access panel to the computer chassis 1. Slide the access panel back about 1 inch (2.54 centimeters), then lift it up and off the unit 2. Removing the 6000 Series Access Panel 8000 Series Follow the procedure below to access the internal components of your 8000 Series computer. Ä CAUTION: Static electricity can damage the electronic components of your computer or optional equipment.
Internal Computer Components Å WARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching. 4. Disconnect all peripheral device cables from the computer. 5. With the computer lying on its side, loosen the two screws that secure the access panel to the computer chassis 1. Slide the access panel back about 1 inch (2.
Internal Computer Components Upgrading or Replacing Computer Memory Complete the following procedure to replace or add a memory module. Ä CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module. the memory in your computer with memory of the same type ✎ Upgrade and speed as the memory originally installed in your computer.
Internal Computer Components you are adding a memory module, install the new module into the ✎ Ifsocket nearest the preinstalled module. 3. Align the memory module 1 with the memory slot. The memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket 2. Push the module carefully and firmly into the slot ensuring that the latches 3 on both ends snap into place. Installing a Memory Module 4. Reassemble the computer and turn on the power.
Internal Computer Components 4–8 Getting Started
5 Help & Support This chapter provides information for identifying and solving common problems that may occur with your computer. You can easily diagnose and solve many computer problems on your own without contacting a Compaq Support Specialist. If you have a computer problem or question, check the following resources for answers: ■ Review this “Help & Support” chapter for suggestions to solve the problem.
Help & Support 5–2 ■ Prevent unnecessary data loss: Protect your valuable data and system files from possible damage by utilizing the virus protection software available on your computer along with backing up important data and programs. ■ Undo harmful or unintended changes to your system: Your computer comes with restore features to help protect your computer from unnecessary downtime. Return your computer to its optimal state using one of the provided restore features.
Help & Support Online Service and Support For rapid access to accurate solutions, go to compaq.com/consumersupport. Whether you are a novice or technical expert, knowledge, information, and assistance are available when and where you need them. ■ Need access to drivers and product documentation? Find original product drivers, the latest updates and software fixes, warranty information, and product documentation. web14.compaq.com/falco/sp_list.
Help & Support ■ Help installing new peripherals or software applications ■ A resolution to a hardware or software problem or error ■ To restore your computer and undo harmful changes ■ Access to the latest drivers, updates, and downloads If you want interactive help or didn’t find exactly what you were looking for, go to the Compaq Help & Support Web site at compaq.com/consumersupport.
Help & Support The Symptom indicates the sign or warning message for the type of problem you are having. The Problem identifies one or more reasons why the symptom may have occurred. The Solution describes what you should do to try to solve the problem. of the symptoms listed for certain troubleshooting problems ✎ Some will not apply to your computer. For problems relating specifically to the monitor or printer, refer to the documentation that came with the equipment.
Help & Support CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive Symptom CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot read a disc or takes too long to start. 5–6 Problem Solution CD has been inserted upside down. Re-insert the CD with the label facing up. The DVD-ROM drive takes longer to start because it has to determine the type of media being played, such as audio or video. Wait at least 30 seconds to let the DVD-ROM drive determine the type of media being played.
Help & Support CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive (Continued) Symptom Problem Windows does not detect CD-ROM or DVD-ROM driver. Solution 1. On the Windows desktop, click Start then click Control Panel. The Control Panel window is displayed. 2. Click Performance and Maintenance then click System. 3. Click the Hardware tab then click the Device Manager button. 4. Click the plus sign + next to the CD/DVD-ROM drives, and select the drive you are having a problem with. 5.
Help & Support Diskette Drive Symptom Unable to read the diskette. Problem A non-formatted diskette has been inserted. Solution To format the diskette: 1. On the Windows desktop, click Start then click My Computer. The My Computer window is displayed. 2. Right-click on the 3 1/2 Floppy (A:) icon. 3. Select Format from the pop-up menu. 4. Select the desired options and click Start to begin formatting the diskette. “Invalid system disk” message is displayed. Diskette drive light stays on.
Help & Support Diskette Drive (Continued) Symptom Diskette drive cannot save information to the diskette. Problem Solution Diskette drive is damaged. Press the Help G button on the keyboard to access the Compaq Help & Support Center or refer to your Limited Warranty for details. Diskette is not formatted. To format the diskette: 1. On the Windows desktop, click Start then click My Computer. The My Computer window is displayed. 2. Right-click on the 3 1/2 Floppy (A:) icon. 3.
Help & Support Diskette Drive (Continued) Symptom Diskette drive cannot read a diskette. Problem Solution Diskette drive has failed. Press the Help G button on the keyboard to access the Compaq Help & Support Center or refer to your Limited Warranty for details. Diskette is not formatted. To format the diskette: 1. On the Windows desktop, click Start then click My Computer. The My Computer window is displayed. 2. Right-click on the 3 1/2 Floppy (A:) icon. 3. Select Format from the pop-up menu. 4.
Help & Support Hard Drive Symptom Problem Solution Computer seems to be locked up. Program in use has stopped responding to commands. Attempt the normal Windows “Turn Off Computer” procedure. If this fails, press the Power button for four or more seconds to turn off the power. To restart your computer, press the Power button again. Hard drive error message is displayed. Part of hard drive has failed or is about to fail.
Help & Support Display (Monitor) (Continued) Symptom Problem Solution Screen saver is enabled. Press any key or move the mouse to make the screen display visible again. Computer is in Stand By mode. Press the Power button to resume from Stand By mode. Hardware Installation Problems Symptom A new device is not recognized as part of the system. 5–12 Problem Solution Device is not seated or connected properly.
Help & Support Hardware Installation Problems (Continued) Symptom Problem Solution When the system advised you of changes to the configuration, you did not accept them. Reboot the computer and follow the instructions for accepting the changes. A plug and play board may not automatically configure when added if the default configuration conflicts with other devices.
Help & Support Internet Access (Continued) Symptom Problem Solution Cannot automatically launch Internet programs. You must log in to your ISP before some programs will start. Log in to your ISP and launch the desired program. Internet takes too long to download Web sites. Modem is not set up properly. Verify that the correct modem speed and COM port are selected: 1. Click Start then click Control Panel. The Control Panel window is displayed. 2. Click Printers and Other Hardware. 3.
Help & Support Power Symptom Computer will not turn on. “Illegal Operation has Occurred” error message is displayed. Getting Started Problem Solution Line voltage selection switch is not in the proper position for your region (115V/230V). Set the line voltage selection switch to the correct setting for your region, or call Compaq Technical Support for assistance. Refer to your Limited Warranty for details. Computer is not connected to an external power source. Connect to an external power source.
Help & Support Power (Continued) Symptom Computer will not start. Problem Solution System files may have been damaged. Refer to your Compaq Restore Kit or your Limited Warranty for details. Wrong memory modules were used in the upgrade, or memory modules were installed in the wrong location. Reinstall the old memory to return your computer to its original state. Refer to “Upgrading or Replacing Computer Memory” in this guide for instructions. Hard drive is damaged.
Help & Support Keyboard and Scroll Mouse Symptom Keyboard commands and typing are not recognized by the computer. Problem Keyboard connector is not properly connected. Solution 1. On the Windows desktop, click the Start button. 2. Click Turn Off Computer. The Turn Off Computer dialog box is displayed. 3. Select Turn Off. 4. After the shutdown is complete, reconnect the keyboard to the back of your computer and restart your computer. Cursor will not move using the arrow keys on the keypad.
Help & Support Keyboard and Scroll Mouse (Continued) Symptom Mouse does not respond to movement or is too slow. Problem Mouse connector is not properly plugged into the back of the computer. Solution Shut down your computer using the keyboard: 1. Press the Ctrl and Esc keys at the same time (or press the Windows logo key) to display the Start menu. 2. Use the up or down arrow key to select Turn Off Computer, and then press the Enter key. 3.
Help & Support Keyboard and Scroll Mouse (Continued) Symptom Mouse will only move vertically or horizontally. Problem Solution Mouse roller ball is dirty. Remove roller ball cover from bottom of mouse and clean with mouse cleaning kit available from most computer stores. Mouse needs repair. See your Limited Warranty booklet for details. Wireless Wheel Mouse Symptom Mouse does not work after installation or is not detected. Getting Started Problem Solution Receiver is not connected properly.
Help & Support Wireless Wheel Mouse (Continued) Symptom Poor reception. Problem Receiver too close to other electrical devices. Solution Place the receiver at least 8 inches or 20 centimeters away from other electrical devices, such as the computer, the computer monitor, or external storage devices. If you are working on a metallic surface, try turning the receiver on its side. Mouse stops functioning. Batteries are low. Replace the batteries.
Help & Support Memory Symptom Insufficient memory message is displayed. Problem Solution All memory in the computer is being used by open programs, and memory is needed for a desired task. 1. Press the Help G button. 2. Select Adjust your startup resources to improve performance and/or Improve your hard drive performance. 3. Follow the on-screen instructions. Miscellaneous Symptom Problem Solution Computer date and time display is incorrect. RTC (real-time clock) battery may need to be replaced.
Help & Support 5–22 Getting Started
Index 1394 port 2–3, 2–5 D A diskette inserting 3–1 removing 3–1 diskette drive activity light 2–2, 2–3, 2–5 eject button 2–2, 2–4, 2–5 locating 2–2, 2–3, 2–5 troubleshooting 5–8 Documentation Library CD 1–3 drivers and downloads 1–4, 5–1, 5–3 DVD inserting a disc 3–2 removing a disc 3–2 DVD-R/RW drive 3–2 See also optical drives DVD-ROM drive 3–2 See also optical drives access panels 4000 Series 4–2 6000 Series 4–4 8000 Series 4–5 accessibility 3–5 accessories 1–2 application key 2–17 arrow keys 2–17 a
Index properties 2–19 Smart Card 2–19, 2–20 status lights 2–16 taskbar icon 2–19 troubleshooting 5–17 front panel components 4000 Series 2–1 6000 Series 2–3 8000 Series 2–4 function keys 2–16 H L hard drive activity light 2–2, 2–4, 2–5 troubleshooting 5–11 hardware installation instructions 1–2 problems 5–12 Hardware Reference Guide 1–3 Help accessing 5–3 keyboard button 2–18, 5–1 Web site 5–1 Help & Support Center 2–18, 5–1 Learning More About Your Computer 1–3 I Instant Internet button 2–18 interna
Index N Retail/Affinity Central button 2–19 Network Interface Card (NIC) connector 2–7, 2–9, 2–11 numeric keys 2–16 S O online community of users 5–3 service and support 5–3 shopping 2–19, 2–20 optical drives activity light 2–2, 2–3, 2–5 eject button 2–2, 2–3, 2–5 locating 2–2, 2–3, 2–5 troubleshooting 5–6 optical mouse troubleshooting 5–20 using 2–15 P parallel port 2–7, 2–9, 2–11 power button 2–2, 2–4, 2–5 connector 2–7, 2–8, 2–11 indicator light 2–2, 2–3, 2–5 troubleshooting 5–15 Presario documenta
Index Troubleshooting Guide 1–3 U Universal Serial Bus (USB) external hub 2–20 locating ports 2–2, 2–4, 2–5, 2–7, 2–9, 2–11 optical mouse 2–15 Smart Card Keyboard 2–20 V VGA connector 2–7, 2–9, 2–11 voltage select switch 2–7, 2–8, 2–11 W warranty information 1–2, 5–3 Web sites community 5–3, 5–4 Index–4 Compaq Support Specialist 5–3 drivers 5–3 Logitech 2–13 memory identification 4–6 My Presario 2–19 products and services 1–1 software fixes 5–3 technical support 1–1, 1–4, 5–1, 5–4 upgrades and accesso
