QuickSpecs

Internal enclosure PCAs and cables
Fiber channel Transceivers.
Fiber channel transceivers cables.
Software Warranty
Software WarrantySoftware Warranty
Software Warranty
If the removable HP Software media on which HP distributes the software proves to be defective in
materials or workmanship within 90-days of purchase, return the media to HP for replacement.
On-site Warranty Service
On-site Warranty ServiceOn-site Warranty Service
On-site Warranty Service
The HP EVA4400 comes with 3 year on-site warranty support for those service events not remedied either
remotely or through use of a customer self-repair replaceable parts. On-site service is made available at
HP's discretion and scheduled during standard office hours.
For more information about HP's Global Limited Warranty and Technical Support, visit:
http://h18006.www1.hp.com/products/storageworks/warranty.html
For more information about HP's Global Limited Warranty and Technical Support, visit:
ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_321708-008.pdf
HP warrants the HP 10000 G2 Series Rack according to the standard rack product warranty.
Please refer to product specification for further details:
http://h18004.www1.hp.com/products/servers/proliantstorage/racks/index.html
HP Care Pack Services
HP Care Pack ServicesHP Care Pack Services
HP Care Pack Services
HP Care Pack Services. Scalable, Flexible, Dependable. Like your storage.
HP Care Pack Services. Scalable, Flexible, Dependable. Like your storage.HP Care Pack Services. Scalable, Flexible, Dependable. Like your storage.
HP Care Pack Services. Scalable, Flexible, Dependable. Like your storage.
Your storage is evolving. Get scalable support that evolves with it. HP Care Pack Services is an easy-to-
buy, easy-to-use portfolio of packaged services covering your lifecycle needs. You can rely on our highly
skilled, HP certified professionals to offer a breadth of expertise across leading storage technologies, and
work side by side with you for optimal results. Partner with HP Technology Services to boost availability
and avoid costly downtime by mitigating technology-related business risks. To help take the worry out of
deploying, supporting and managing your storage technologies, we've designed a portfolio of service
options that are as flexible, scalable and affordable as our storage.
Protect your business beyond the warranty
Protect your business beyond the warrantyProtect your business beyond the warranty
Protect your business beyond the warranty
Standard warranty protects against product defects and some causes of downtime. HP Care Pack
Services helps you proactively guard against unplanned downtime which can reduce your productivity
and profitability. By using a standard approach to warranty uplifts, such as HP Care Pack Services,
customers can be certain of consistency of operations for both mission-critical and standard business
computing.
Extending warranties with HP Care Pack Services
Extending warranties with HP Care Pack ServicesExtending warranties with HP Care Pack Services
Extending warranties with HP Care Pack Services
The key to normalizing the warranty of combined solutions-is making service uplift simple: HP Care Pack
Services. This portfolio of predefined packages, extending across the entire IT lifecycle, offering
consulting, education, technical support, optimization, risk assessment, and more. It's entirely flexible
allowing customers to extend the cover to the precise level of support required. Customer's standard
hardware warranty, for example, can be upgraded to next-business-day response, to same-day coverage,
or even to a committed six-hour call-to-repair service available 24 hours every day of the week.
Provide consistent, predictable levels of support across your entire department or business
QuickSpecs
HP StorageWorks 4400 Enterprise Virtual Array Starter
HP StorageWorks 4400 Enterprise Virtual Array StarterHP StorageWorks 4400 Enterprise Virtual Array Starter
HP StorageWorks 4400 Enterprise Virtual Array Starter
Kits
KitsKits
Kits
Service and Support, HP Care Pack, and Warranty Information
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