QuickSpecs

Give you direct access to proven technical and problem-solving expertise
Offer a choice of response-time and repair-time commitments
Are available whenever and wherever you do business
For many products, post-warranty HP Care Pack Services are available when your original warranty has
expired. Choose the support levels that meet your business requirements, from basic to mission-critical.
In the new world of business technology, when your technology has to work for your business to work,
who can you trust to make your technology work? HP Technology Services, the trusted business
technology experts who manage your technology in action, because when technology works, business
works. http://www.hp.com/hps/storage
NOTE:
NOTE:NOTE:
NOTE: Care Pack Services availability may vary by product and country.
Recommended
RecommendedRecommended
Recommended
Services
ServicesServices
Services
HP Care Pack Services recommended for optimal satisfaction of all deployments of your product.
HP Care Pack Services recommended for optimal satisfaction of all deployments of your product.HP Care Pack Services recommended for optimal satisfaction of all deployments of your product.
HP Care Pack Services recommended for optimal satisfaction of all deployments of your product.
3-Year HP Support Plus 24 3-Year HP Support Plus 24 provides integrated hardware and software
support services designed specifically for your technology. HP Services
engineers deliver reactive onsite hardware support and over-the-phone
software support around-the-clock.
HP StorageWorks EVA
4400 Disk Array
Installation and Startup
Service
HP StorageWorks EVA 4400 Disk Array Installation and Startup Service
provides deployment of your EVA 4400 Disk Array, Command View EVA and
remote support tools into your storage environment to help get you up and
running quickly.
Product Number
Product NumberProduct Number
Product Number Product Name
Product NameProduct Name
Product Name Service Name
Service NameService Name
Service Name Care Pack
Care PackCare Pack
Care Pack
Services
ServicesServices
Services
Product # and
Product # andProduct # and
Product # and
Band
BandBand
Band
Alternate Care
Alternate CareAlternate Care
Alternate Care
Pack Services
Pack ServicesPack Services
Pack Services
Product #
Product #Product #
Product #
HP StorageWorks
EVA 4400 Disk
Array Installation
and Startup
Service
HA114A1-58D UD493E
AJ695B HP EVA4400 SAN
Starter Kit 146GB
15K Factory
integrated
3-Year HP Support
Plus 24
HA110A3-13K UQ393E
AJ696B HP EVA4400 SAN
Starter Kit 146GB
15K Field installed
3-Year HP Support
Plus 24
HA110A3-13K UQ393E
AJ699B HP EVA4400 SAN
Starter Kit 450GB
10K Factory
integrated
3-Year HP Support
Plus 24
HA110A3-13K UQ393E
AJ700B HP EVA4400 SAN
Starter Kit 450GB
10K Field installed
3-Year HP Support
Plus 24
HA110A3-13K UQ393E
AJ693B HP EVA4400
Starter Kit 146GB
15K Factory
integrated
3-Year HP Support
Plus 24
HA110A3-13L UQ405E
QuickSpecs
HP StorageWorks 4400 Enterprise Virtual Array Starter
HP StorageWorks 4400 Enterprise Virtual Array StarterHP StorageWorks 4400 Enterprise Virtual Array Starter
HP StorageWorks 4400 Enterprise Virtual Array Starter
Kits
KitsKits
Kits
Service and Support, HP Care Pack, and Warranty Information
DA - 12894 Worldwide — Version 15 — April 30, 2010 Page 23