Instruction Manual

68 - Troubleshooting and Technical Support DeviceMaster 500 User Guide: 2000501 Rev. A
Troubleshooting and Technical Support
Technical Support
If you are using an NS-Link driver for a Windows system, you should review the
troubleshooting section in the NS-Link User Guide for Windows (Page 8) before
contacting Technical Support.
It contains troubleshooting procedures that you should perform before contacting
Technical Support since they will request that you perform, some or all of the
procedures before they will be able to help you diagnose your problem. If you need
technical support, contact one of the support facilities below.
SICK AG Hotline
Auto Ident
Schiessstr. 56
D-40549 Duesseldorf
Phone: +49 (0) 211 5301 270
Email: info@sick.de
Web: http://www.sick.com
SICK, Inc. US
6900 W. 110th Street
Bloomington, MN 55438
Phone: 952.829.4823
Email: don.alexander@sick.com