User guide

136 Resources
The Device Seems to Have Stopped Charging
If the “About...” LCD information screen shows “chrg paused” or the text after the battery icon (on the
home page) includes “Charging paused,” see “What Do I Do if the Home Page Displays “Charging
paused”?” on page 122. (For more information on the LCD information screens, see page 17 .)
Sprint Location Services Aren’t Working or Don’t Seem to Be Available
Make sure that GPS is enabled. (See “Enabling GPS” on page 59.)
For best results, minimize the number of obstructions between your device and the GPS satellites.
GPS Fix Not Available
Make sure you have a clear view of the sky; if you’re in a forested area, or in or near tall buildings,
move to another location.
To retry a fix, click
Retry Now. Otherwise, click Cancel.
Cannot Check for Updates
Make sure your device is connected to the AC charger or computer through the micro-USB cable.
Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the
device driver. (See “Making a Tethered Connection” on page 29.)
Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds
Check that sounds are not turned off through the mute switch on the device. (See “Mute Switch” on
page 17.)