User guide

Using Your Device 37
Using Your Device
● If activation was not successful, “Activation failed” is displayed. Retry the activation. If it is not
successful, contact Sprint Customer Service and have the following available:
䡲 Y
our billing information.
䡲 ES
N of the device (displayed on the packaging, inside the battery compartment, and at
Advanced settings > Device > About).
3G Network Update Available
The 3G Network Update Available alert appears if a PRL update or 3G profile update is available
for your device. The update may improve your 3G network service.
Note: During installation of the update:
• DO NOT turn off or unplug the device.
• Your 3G connection won’t be available. (Your 4G connection won’t be affected.)
To install the update:
1. Make sure you have 3G coverage.
2. Make sure you’re logged in to the home page.
3. Click the alerts icon to display the alert window.
4. If more than one alert is available, use the and buttons (at the top of the alert window)
to browse to the alert.
5. In the 3G Network Update Available alert window, click Update now.
GPS Privacy Agreement
The GPS Privacy Agreement alert appears if you haven’t accepted the GPS privacy agreement.
(You cannot use GPS until you accept the GPS privacy agreement and then enable GPS.)
To accept the GPS privacy agreement:
1. Make sure you’re logged in to the home page.
2. In the vertical row of icons (down the left side of the home page), click the GPS icon ( )
and, in the window that’s displayed, click
View privacy agreement.
— or —
Display the GPS Privacy Agreement alert window. (See “Alert Information” on page 46.)
3. Read the agreement, and select I have read the foregoing and hereby agree to ….