Manual

NVMS-5000 User manual
72
cannot save.
A˖1˅Please checkup whether channels of devices are added to the storage server.
2˅Please checkup whether the partition groups are set for the storage server.
10˖
˖
After the device is changed, it still cannot record when re-logging in to the storage server.
A˖ Please login the config client to reset the partition of the storage server. You must reset the partition group of the
storage server after changing PC because the different PC maybe have different partition group. Finishing the
configuration, the “record status” of the storage server shall be normal.
11
˖
When entering to the TV Wall server, prompt “Login failed! Reason: This server name does not exist”.
When entering into the TV Wall Client, prompt “Login failed! Reason: This user does not exist”.
A˖1˅Please checkup whether the relevant server name and user account of TV Wall Server has been created.
2˅Please checkup whether the server name is right when logging in to the TV Wall server. Please checkup
whether the username is right when logging in to the TV Wall Client.
12
˖
Why does the PTZ control interface is blank after the user enters into the monitor client?
A˖You need to drag channels to the live preview area and then operate in the PTZ control interface.
13
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Under normal record condition, why there is no record in the front of the record bar sometimes when
viewing a channel record in the monitor client?
A˖Because the HDD room saving the record data of the channel is full, so the earlier record files are covered by new
created record data.
14
˖
Under normal record condition, why the record bars of two channels with the same schedule is different in
the monitor client?
A˖Please checkup whether these two channels belong to different partition group in the storage server or their
allocated storage room is different.