Installation Guide

WARRANTY AND SERVICE
This unit comes with 5 Year Manufacturer’s Part Warranty. Within 5 years after
date of receiving the product, Cosmo will replace any functional parts that are
defective. The customer must contact Cosmo and provide a description of the
defective part, including digital pictures if requested, along with original proof of
purchase. Defective components must be returned to Cosmo shipping prepaid.
After the 1st year, shipping costs of replacement parts will also be prepaid by
customer. Functional parts are those components/parts that are critical to the
performance of the product’s essential function. Non-functional parts are those
that are a cosmetic feature of the product such as knobs, grates, other metal
bodies/surfaces, etc.
A. Warranty does not cover failure as result of: misuse, abuse, rust or
corrosion, spilled liquids or foreign objects found inside the unit; repair
of damage caused by accident,
theft, fire, flood, external causes such as, but not limited to, blow fuses,
inadequate electrical power, water and gas lines beyond the
equipment, or any use of the product not authorized by the
manufacturer.
B. The maximum liability of the warranty for product replacement or
repair shall not exceed the original purchase price of the product.
C. Cosmo reserves the right to repair or replace the covered product
with a comparable feature model of like kind.
D. Warranty does not cover deterioration of the appearance of the
product, any cosmetic part such as paint, porcelain, glass, dents,
scratches, chips, rust or peeling.
E. Any damage resulting from unauthorized replacement parts,
improper service or modifications made to the covered product are not
covered.
F. Cosmo is released from all liability due to indirect, consequential or
incidental damages.
G. If replacement unit(s) is needed, shipping will be paid by the
customer.
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TROUBLESHOOTING
CAUTION: ALWAYS UNPLUG UNIT FROM POWER BEFORE SERVICING
PROBLEM SOLUTION TOOLS
My range hood is
noisy.
A. Check inside the range hood
for any loose debris and remove.
Phillips Screwdriver
My range hood has
poor performance..
A. The range hood and cooktop
are too far away from each
other.
Optimal distance is 24” to 36”
B. There are too many open
windows or doors in the area.
Close some doors or windows.
C. The motor performance has
decreased due to wear. Replace
motor.
D. Check and make sure the tape
holding down the damper flaps at
the vent hole are removed before
use.
Phillips Screwdriver
My range hood
shakes.
A. The installation is not secure.
Check again and make sure the
installation hardware is securely
mounted.
B. The fan is broken or not
balanced. Realign or replace fan.
C. The motor is loose. Check and
make sure the motor is solidly
mounted to the unit.
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The motor no longer
runs.
A. Replace control panel or
circuit board.
B. Replace with new motor
assembly.
Phillips Screwdriver
Light bulbs went out.
A. Replace with a new LED lamp
assembly.
Phillips Screwdriver
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Limited Warranty