Owner Manual

53 54
SOLUTIONS TO COMMON PROBLEMS
IMPORTANT
Before calling for service, review this list. It may save you both time and expense. This
list includes common experiences that are not the result of defective workmanship or
material in your appliance.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
NOTHING WILL OPERATE
■ Is the electrical supply disconnected?
Verify that electrical wires are connected to the mains properly. See “Electrical Connection”
section. If the problem continues, contact a qualified technician.
■ Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, contact a qualified
technician.
■ Is the main or regulator gas shutoff valve in the off position?
See “Gas Connection” section.
■ Is the range properly connected to the gas supply?
Contact a qualified technician. See “Gas Connection” section.
SURFACE BURNERS WILL NOT OPERATE
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air from the gas lines.
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
See “Care and Cleaning” section.
SURFACE BURNERS ARE UNEVEN, YELLOW AND/OR NOISY
■ Are the burner ports clogged?
See “Care and Cleaning” section.
■ Are the burner caps positioned properly?
See “Placement of Burner Heads and Caps” section.
■ Is propane gas being used?
The range may have been converted improperly. Contact a qualified service technician. See
“Liquid Petroleum (Propane) Gas Conversion” section.
SURFACE BURNER MAKES POPPING NOISES
■ Is the burner wet?
Let it dry.
EXCESS HEAT AROUND COOKWARE ON COOKING SURFACE
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner.
Cookware should not extend more than ½" (1.3 cm) outside the cooking area.
COOKTOP COOKING RESULTS NOT WHAT EXPECTED
■ Is the proper cookware being used?
See “Surface Cooking Utensils” section.
■ Is the control knob set to the proper heat level?
See “Setting Surface Controls” section.
■ Is the range level?
Level the range. See the “Unpack Range / Install Leveling Feet and Back Panel” section.
OVEN WILL NOT OPERATE
■ Are the oven controls set correctly?
See “Setting Oven Controls” section.