Warranty

PILE CRUSH
Pile crush is unavoidable and will occur to some degree.
It will be most noticeable in high trafc lanes and under the
legs of heavy pieces of furniture. More frequent vacuuming
will help minimize this condition in heavy trafc areas.
ROLL MARKS
Roll marks are caused by the rolling of your area rug for
shipment and will normally disappear after a few weeks
with routine vacuuming. Rolling your area rug for shipping
may also cause seam peaking. Carefully rolling your area
rug in the opposite direction helps to offset this problem.
SHADING PILE REVERSAL,
“WATERMARKING” OR “POOLING”
Shading is not a change in color, but a change in pile
direction that sometimes randomly appears in an area
rug. It may look darker or lighter from different directions.
Shading may be more prevalent in a solid color cut-pile
area rug than in patterned and textured styles. This is not
considered a manufacturing defect and is usually permanent
and has no known cause. Area rugs often change color
in certain areas. This phenomena does not involve true
color change, rather the condition occurs due to the
difference in light reflection between the sides and the
tips of the yarn strands. As the pile surface is disturbed,
the yarn sides will reflect more light than the tips, resulting
in the highlighting feature so common in today’s styles.
SHEDDING
The balls of fluff found on the area rug surface or in the
vacuum cleaner bag are merely loose bits of ber left in
the area rug from the manufacturing process. With proper
vacuuming, using a quality vacuum cleaner, most shedding
gradually disappears within the rst year.
SPROUTING
Occasionally a yarn tuft will rise above the pile surface of
an allergy. Just snip these tufts off to make them level
with other tufts. Do not pull them out!
AREA RUG APPEARANCE
AND CHARACTERISTICS
We have included the following section in your Warranty,
Care and Maintenance Information Booklet to help answer
any questions pertaining to common characteristics and
appearance changes of an area rug. Many of these char-
acteristics occur for a short duration and are usually
remedied easily. Further questions can be directed to the
Authorized Couristan Dealer in your area.
FADING OR COLOR LOSS
Give your area rug the normal protection from direct sunlight
that you would give to any colored fabric. Fading can be
caused by emissions from heating fuels or chemicals,
such as pesticides, household cleaning agents and other
household products.
PILLING/FUZZING
Small laments of yarn that dislodge and gather on the
area rug surface, especially in busy areas, cause pilling
and fuzzing. This can be minimized with regular vacuuming.
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