Warranty
the easiest and most effective way to remove everyday
dirt and dust. We recommend vacuuming area rugs in
your home that receive the most trafc once a day to
keep soil from accumulating. Ideally, all floor coverings
should be vacuumed a minimum of once a week. We
suggest using a good quality vacuum that features a
beater brush that can be adjusted to pile height. Improper
maintenance or overly aggressive vacuum methods may
cause the pile of a hand-knotted area rug to sprout
(Special care should be taken as vacuuming with a
beater bar can catch or pull the knots and fringe, causing
severe damage to your hand-knotted area rug).
For the best cleaning results, inspect your vacuum
periodically to be sure it is functioning properly:
• Keep brushes clean and replace when worn.
• Keep vacuum hoses and attachments free
of obstructions that restrict airflow.
• Inspect the vacuum head for rough edges or
bent metal that may damage your area rug.
• Inspect belts frequently to make certain
they are working properly.
• Always keep a spare belt for replacement
as needed.
• Follow the vacuum cleaner manufacturer’s
instructions and change the lter bag when
it reaches the “full line.”
SPOT CLEANING TECHNIQUES:
Daily vacuuming is the most important cleaning activity,
however immediate treatment must be taken for spills,
spots or stains. Remember to act quickly! Many spills
can be removed if immediate action is taken; the longer
the delay the higher the probability of a spill becoming a
permanent stain. Complete removal of many common
spills may require repeated use of a single solution or the
use of a combination of solutions.
Always use the solutions in the recommended concen-
tration. Continue using each solution as long as there is
noticeable improvement or transfer of the spill. Follow
these simple steps carefully in sequence:
Step One
Blot liquids with a dry, white absorbent cloth or a white
paper towel with no printing. Do not scrub the stain!
Scrubbing can cause pile distortion in the affected area.
Continue to use a dry cloth or paper towels until the area
is completely dry.
For water-soluble stains (with or without odor), spray
with a solution mixture of ¼ teaspoon of clear dishwashing
liquid (non-bleach, non-lanolin, no optical brighteners)
and 1 cup of warm water. Allow the detergent solution to
remain on the affected area for 10 to 15 minutes to lift
the stain. Blot in a single direction with a white paper
towel. Spray with water to rinse. Blot dry in a single direction
with a white towel and repeat if necessary. Never use an
automatic dishwasher detergent because many contain
bleaching solutions that can destroy the area rug’s color
and damage bers. Never use a laundry detergent of any
type as they may contain optical brighteners (fluorescent
dyes) that dye the ber.
For semi-solid spills, gently scrape up with a rounded
spoon. Solids should be broken up and vacuumed until
completely removed. If the spot can be identied, locate
the substance in this section’s Spot Removal Guide
(Page 9) and follow the directions carefully.
Step Two
If water fails, the next step is a solvent. Pre-test any spot
removal agent with a few drops to an inconspicuous
area of the area rug to make certain the solvent will not
damage the ber or the dye. After applying several drops
to the testing area, hold a white cloth on the wet area for
10 seconds. Examine the area rug and cloth for color
transfer, color change or damage to the area rug. If a
change occurs, select another cleaning solvent.
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