Warranty

CARING FOR YOUR INDOOR/OUTDOOR AREA RUG
• Vacuum or sweep your area rug regularly. This
will avoid dirt from getting deep into your area
rug’s fibers. It is also advised to sweep under
your area rug in order to prevent damage from
mildew or mold.
• In the event of spills on your area rug, blot the
affected area (do not rub), with a soft absorbent
cloth. To remove dirt spots, use a solution of
mild soap or water.
• Hosing your area rug is a cleaning option. To
hose the whole area down, spray the area rug
off using a garden hose and allow it to dry under
the sun. Turn the area rug over to make it possible
for the other side to dry, if required. Be sure the
entire area rug is dry before placing it back down
(especially in the home), as mold or mildew can
form in wet areas.
• While your outdoor area rug is suitable for outdoor/
indoor use, it is strongly recommended that you
store your area rug indoors during severe or
prolonged weather conditions.
• If you have purchased a hand-hooked outdoor/
indoor area rug, special care should be taken
when vacuuming with a vacuum that has a beater
bar. The beater bar could catch or pull the loops
in the area rug’s pile, causing severe damage. If
loops or tufts appear above pile of the area rug,
do not pull them. This is not a defect, it is a
common condition called “sprouting”. Use a pair
of scissors to cut the loop or tuft and trim the
ends even with the area rug’s pile.
Apply a small amount of the selected solvent to a
white cloth, allow it to sit for about 10 minutes and
work in gently. Work from the edges of the spill
(or stain) to the center to prevent the spill (or stain)
from spreading. Do not scrub! Blot the area, absorbing
as much as possible, and repeat if necessary.
PROFESSIONAL CLEANING
Unusual spots and stains may require specialized
removal procedures to avoid permanent damage to
fibers or dyes. We suggest sending your area rug
to a reputable professional who is accustomed to
cleaning area rugs of such high quality. You should
always check their references. In-home cleaning is
not recommended.
* Helpful Hint! Attempting to clean your area rug with a wet process of any
kind, including, but not limited to, hot water extraction, carpet shampooing,
or commercial aerosol foam products intended for carpeting may permanently
damage your area rug and will void your warranty.
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