Warranty

Subject to the conditions, exclusions and limitations that follow, the manufacturer of CRESTLINE
®
products, (“CRESTLINE”) warrants CRESTLINE
products (Select 500™, Crestline Acclaim
®
, Elite Premium Clad, Elite Premium Primed, Select 500™ Replacement, and Elite Premium Replacement
Windows and Doors) to be free from defects in material and workmanship as noted below. All referenced times are in relation to date of purchase.
Innovations: Wood Shield
®
, Symmetry Balance System
®
, TriCore
®
Frame Technology, EasyCare
®
, Zo-e-shield
™
WARRANTY COVERAGE
Insulated Glass Hermetic Seal – Lifetime
CRESTLINE warrants the insulated glass, if any, against failure of the hermetic seal. During the rst twenty (20) years after the date of purchase, CRESTLINE’s
obligations under this warranty shall be limited to, at its option, repair or replacement of the insulated glass only (FOB the original point of delivery), or refund
of the original purchase price of the insulated glass. After twenty (20) years from the date of purchase, CRESTLINE’s obligations under this warranty shall be
limited to granting a prorated credit against the then current list price of comparable new replacement insulated glass. Such credit shall be computed on the
basis of the number of years from the date of purchase as follows:
Years from Date of Purchase Amount of Credit
0 to 20 .....................................100%
21 to lifetime ..........................10%
Vinyl Clad Products - Lifetime
CRESTLINE warrants its vinyl exterior cladding, to be free from defects in material and workmanship and to not rot, rust, crack, pit, corrode, peel, blister or ake.
For any products or parts determined by CRESTLINE to contain defects in material or workmanship, CRESTLINE will, at its option, repair the product or parts at
no charge, or provide replacements at no charge, or refund the original purchase price of the product or part containing the defect. Decisions as to whether to
repair, replace, or refund shall be made by CRESTLINE, in its sole discretion.
Window and Patio Door Product – Twenty Years
CRESTLINE warrants that its products and insulated glass shall be free from defects in material or workmanship for a period of TWENTY (20) YEARS unless
specied below.
Should any CRESTLINE products or components of products be determined by CRESTLINE to contain defects in material or workmanship within the applicable
warranty period, CRESTLINE will, at its option, repair the products or components at no charge, or provide replacement products or components at no charge,
or refund the original purchase price of the products containing the defective components. Decisions as to whether to repair, replace or refund shall be made
by CRESTLINE in its sole discretion. Replacements will be the closes equivalent current product and may not exactly match the original. Replacements will be
delivered to the original point of purchase with no shipping charges. If shipment direct to the consumer is requested, normal shipping and handling charges
will apply.
Wood Rot
Wood Shield Clad Wood Products – Thirty Years
Maintained clad wood products shall be warranted against wood rot for a period of THIRTY (30) years. Mildew and other discoloration due to condensation is
not considered rot and not covered. Products in contact with the ground are not warranted against wood rot.
Wood Shield Clad Wood Products – Ten Years
Maintained primed /unprimed (unclad) wood products nished pursuant to installation instructions shall be warranted against wood rot for a period of TEN
(10) years. Mildew and other discoloration due to condensation is not considered rot and not covered. Products in contact with the ground are not warranted
against wood rot.
Laminated Glass – Five Years
Laminated glass shall be free from defects in material and workmanship for a period of FIVE (5) years.
Decorative Glass – Five Years
Decorative glass shall be free from defects in material and workmanship for a period of FIVE (5) years.
Factory-Applied Interior Finishes – Five Years
Factory-applied interior nish or stain is warranted against peeling, checking, or cracking for FIVE (5) years. Standard factory-applied primer is not a nish coat.
Hardware Finish – Ten Years
Corrosive-resistant nishes and seacoast hardware packages installed within one mile of a corrosive environment shall be warranted for TEN (10) years unless
marred or scratched. The above conditions/exclusions apply.
Glass Stress Cracks – One Year
Glass shall be warranted against stress cracks for ONE (1) year.
Transferability – Ten Years
This warranty is transferable to subsequent owners. This transferred warranty is the lesser of TEN (10) years or the period specied from the date of manufacture.
NON COVERAGE
• Normal wear and tear, weathering and natural variations in wood color or texture are considered normal and not a product defect.
• Normal wear and tear of hardware and hardware nishes that can naturally occur (e.g. corrosion, tarnishing) or damage at construction site.
• Products not installed pursuant to our installation instructions attached to each unit.
• Minor scratches, slight glass curvature or glass imperfections are natural variances in glazing and do not impair structural integrity or signicantly obscure
normal vision.
• Repairs, renishing or similar activities involved when skilled labor installs or replaces products.
• Condensation and any related water damage (such as mold or wood rot due to water or ice build up), which occur as a result of humidity within the property
or changes in the interior/exterior temperatures, do not indicate a defect. Contact a heating/cooling specialist to assist.
• Products installed in a non-vertical position, discoloration of non-visible parts, or failures or operating difculties due to accident, acts of God, abuse,
misuse, alteration, exposure to the elements, improper or insufcient handling, storage, maintenance or service including, but not limited to, obstruction of
weep holes. Installation of units must be nished and operated in accordance with our installation instructions attached to each unit.
• Failures or operating difculties resulting from use of high-expansion foam insulation, incompatible sealant, cleaning agent, or exposure to corrosive,
unusual, harmful or aggressive substances, acid rain, fumes or condensates, subjection to abnormal stress from localized application of heat, excessive
vibration or movement of buildings or foundations or to other abnormal physical stress or use in high humidity areas.
• Products installed in buildings with cladding systems that do not allow for proper management/drainage of moisture (e.g. EIFS or synthetic stucco without
an engineered drainage system).
(cont. other side)
LIMITED WARRANTY