Use And Care Manual

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WINDOWS AND DOORS

USE AND CARE GUIDE

www.crestlinewindows.com

Thank You For Choosing Crestline

We design, engineer and manufacture all Crestline windows

and doors to provide years of excellent performance. This Use and

Care Guide explains the routine recommended maintenance

the homeowner should perform, as well as certain service and

repair functions that should be completed by professionals from

your installing contractor or dealer.

Unit Installation

As stated in your Warranty, Crestline products must be installed

in accordance with Crestline instructions, which are supplied

with the products when they are delivered. We recommend that

you verify with your contractor or installer that this requirement

has been met, and that you obtain from the contractor, installer

or Crestline dealer, a copy of the Crestline installation instructions

to keep on file for future reference.

IMPORTANT: Crestline recommends that Crestline

products be installed by a professional.

Know Your Crestline Dealer

Be sure to obtain the name and telephone number of your

Crestline dealer from your contractor or installer, and keep the

information on file for future reference.

When You Believe You Have

a Warranty-Covered Problem

• First, get your contractor or installer to check it out.

• If necessary, request an evaluation by service personnel

from the Crestline dealer where your product was

purchased.

• If service personnel conclude that the problem may be

covered by your Warranty, the dealer will contact his

Crestline distributor to act on your problem.

Don’t Put Off Correcting Problems

Crestline wants you to be pleased and satisfied with all the

Crestline products used in your home. We recommend that

you consult your contractor or Crestline dealer as soon as you

suspect any problems. They will probably be easily corrected,

and it may be that immediate attention can prevent a much

more serious future problem. You’ll find the personnel at your

Crestline dealer helpful and always eager to meet your needs.

Contact Crestline at 1-800-826-5509 or visit us on the world

wide web at www.crestlinewindows.com

Do not use reective or tint lm on glass. The

application of lm to insulated glass in any

Crestline window or door will void your

Warranty.

Such film can cause increased thermal loading of the glass,

which can result in higher edge stresses that will cause breakage

that would not normally occur. In addition, application of

reflective or tinted film creates conditions that adversely affect

the glass seal and can ultimately bring about seal failure.

Condensation

Although window surfaces may be the first place you notice

condensation forming, it’s really not the fault of the windows.

Condensation is caused by excess humidity trapped inside a

home; moisture that can cause problems if allowed to remain.

There are several steps you can take to reduce or eliminate

excess humidity and condensation inside your home.

• As a temporary solution, open a window in each room

for just a few minutes. This is especially helpful after a

shower, or after running the washing machine or other

moisture creating appliances.

• Keep attic louvers open. This will allow moisture that

travels upward through the house and into the attic

to be released to the outside. Some people close or

block attic louvers during the winter in hopes of saving

fuel. While energy savings are minimal, the moisture

that is trapped in the attic can eventually do a great

deal of damage to the roof, to attic insulation, and

to the ceilings below. Besides louvers, other types of

attic ventilation to consider are continuous eaves vents

and ridge venting. If you are considering adding attic

ventilation, it’s best to consult with a knowledgeable

contractor on the best types for your home.

• Check the crawl space or basement. The crawl space

should have foundation vents so that moisture from the

soil can travel to the outside instead of upward into

your house. A vapor barrier (such as polyethylene film)

over the ground is also helpful. If you have a basement,

watch walls and floor for moisture seepage. Again, for

advice on eliminating moisture in crawl spaces and

basements, it’s best to consult an expert.

• If you have exhaust fans in your kitchen, bathrooms and

utility rooms, run them longer than usual in winter. If you

don’t have them, consider having them installed.

• Keep draperies and shades open so that air can

circulate around the inside glass. Condensation is more

apt to occur when drapes are closed and shades are

pulled down.

• Eliminate any other controllable sources of moisture in

your house. Properly ventilate clothes dryers and all gas

appliances. Control excessive use of room humidifiers.

• Use dehumidifiers. Check with your local heating and

cooling contractor on the size you need.

Use & Care

10/15

USE AND CARE GUIDE

Summary of content (12 pages)

PAGE 1
WINDOWS AND DOORS USE AND CARE GUIDE Use & Care USE AND CARE GUIDE Thank You For Choosing Crestline Do not use reflective or tint film on glass. The application of film to insulated glass in any Crestline window or door will void your Warranty. We design, engineer and manufacture all Crestline windows and doors to provide years of excellent performance.
PAGE 2
WINDOWS AND DOOR USE AND CARE GUIDE Use & Care USE AND CARE GUIDE Day-to-Day Guidelines Casement and Awning Windows OPERATING HARDWARE VIEWED FROM EXTERIOR • Don’t use extreme force to open or close any Crestline Window. It should not be necessary. If operation seems overly difficult, the window should be checked carefully for a source of interference. • Always be sure any Crestline window is fully closed before attempting to lock or latch it.
PAGE 3
Use & Care WINDOWS AND DOORS USE AND CARE GUIDE GLASS CLEANING & CARE USE AND CARE GUIDE – CLEANING Glass – Cleaning and Care Defining Dirt IMPORTANT: Application of reflective or tinted film to Dirt on glass can best be defined as any unwanted material on the glass surface. This dirt can be grouped into four (4) categories. glass in Crestline windows or doors will void your Warranty. • • • • Do not use abrasive cleaners, abrasive materials, or harsh chemicals to clean glass.
PAGE 4
WINDOWS AND DOOR USE AND CARE GUIDE CLEANING Use & Care USE AND CARE GUIDE – CLEANING For Vinyl and Aluminum Surfaces These operations may leave “rings” on the glass. They can be easily removed by following these simple steps: Vinyl and aluminum surfaces may be cleaned with mild soap and water. Hard to remove stains and mineral deposits may be removed with mineral spirits.
PAGE 5
WINDOWS AND DOORS USE AND CARE GUIDE Use & Care USE AND CARE GUIDE – CLEANING Ketones, Esters, Lacquer Thinner: • Methyl ethyl ketone (MEK) • Methyl isobutyl ketone • Ethyl acetate (nail polish remover) • Butyl acetate Do not use acetone or paint remover on any finished surface whether wood, aluminum or vinyl. Note: A romatic and chlorinated solvents should be used with caution. Limit contact with finished surface to one minute. Test before using.
PAGE 6
WINDOWS AND DOOR USE AND CARE GUIDE PAINTING, STAINING & SEALING Use & Care USE AND CARE GUIDE – PAINTING, STAINING & SEALING Painting, Staining, and Sealing Bare Wood Surfaces: 3. Once primed, apply two (2) coats of paint (again on all exposed sides) to each item. Successfully staining and finishing your wood windows or doors involves two key challenges: keeping stain off the glass and avoiding runs and drips.
PAGE 7
WINDOWS AND DOORS USE AND CARE GUIDE Use & Care USE AND CARE GUIDE – PAINTING, STAINING & SEALING Preparation stain from the brush with a clean cloth. Apply stain until the desired color is achieved. Do not sand with sandpaper! If required, use #000 steel wool with very light pressure (weight of hand) to smooth surfaces. Clean up after the steel wool with a tack cloth. Then clean panels and sidelites by wiping with mild detergent and water.
PAGE 8
WINDOWS AND DOOR USE AND CARE GUIDE Use & Care USE AND CARE GUIDE – PAINTING, STAINING & SEALING Reminder 2. Using a quality brush, foam pad, or roller apply a highquality exterior (for outside surfaces) interior (for inside surfaces) oil base enamel (best) or acrylic latex gloss or semigloss enamel paint. Make sure contours of panel receive paint. Apply light to medium coat to reduce chances for drips and runs. The finish on fiberglass sits on top of the fiberglass.
PAGE 9
WINDOWS AND DOORS USE AND CARE GUIDE Use & Care USE AND CARE GUIDE – ENTRY DOORS AND PATIO DOORS Entry Doors and Patio Doors Recommended Professional Care For Doors The following should be performed by your contractor or service personnel from your Crestline dealer. Some of the procedures listed may be subject to a service and or a labor charge. This type of expense is not covered by your Warranty.
PAGE 10
WINDOWS AND DOOR USE AND CARE GUIDE Use & Care USE AND CARE GUIDE – ENTRY DOORS AND PATIO DOORS IMPORTANT: Use a good silicone spray lubricant that does not attract dirt. A light coating works best. • Don’t let debris accumulate, in any season, against the exterior bottom rail of patio doors. Accumulated debris attracts and holds water and moisture and can create problems no matter what type of exterior material is involved. • Make sure that doors are fully closed before attempting to lock/latch them.
PAGE 11
WINDOWS AND DOORS USE AND CARE GUIDE Use & Care USE AND CARE GUIDE – ENTRY DOORS AND PATIO DOORS • Do not expose weather stripping or bottom sweep to polyurethane or mineral spirits. • We recommend that protective top coats be renewed at least every two years or as needed when fading or flaking is evident. To renew, first lightly scuff surfaces with #0000 steel wool and gently wipe clean using isopropyl alcohol. Allow to dry, then apply fresh top coats as directed in the painting and finishing section.
PAGE 12
WINDOWS AND DOOR USE AND CARE GUIDE Use & Care USE AND CARE GUIDE – ENTRY DOORS AND PATIO DOORS Crestline Mfg., Inc. is not responsible for problems or damages caused by deficiencies in building design, construction or maintenance, failure to install our products properly, or use of our products in systems that do not allow for proper management of moisture within the wall system. www.crestlinewindows.com 12 10/15 © 2015 Crestline Mfg., Inc.