Warranty

COUNTRY RMA WEBSITE
AMERICAS
U.S. and Canada
crucial.com/usa/en/returns
All others
EUROPE
U.K. uk.crucial.com/gbr/en/returns
France crucial.fr/fra/fr/returns
Germany crucial.de/deu/de/returns
Italy it.crucial.com/ita/it/returns
All others eu.crucial.com/eur/en/returns
ASIA PACIFIC
China
Contact your local authorized Crucial dealer from which you purchased
the product.
Japan
All others
Australia** and New Zealand Contact your local authorized Crucial dealer from which you purchased
the product. If purchased directly from Crucial.com, go to:
crucial.com/usa/en/returns
**For Products Purchased in Australia: Our products come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of
acceptable quality and the failure does not amount to a major failure. The benefits under our limited warranty are in addition
to the other rights and remedies under applicable law in relation to the products. If you believe you have a claim under this
limited warranty or any mandatory statutory guarantees or warranties, you should contact your local authorized Crucial dealer
from which you purchased. If purchased directly from Crucial.com, go to: crucial.com/usa/en/returns.
How the Return Process Works
Ship the product in question to Micron CPG in its original packaging and enveloped in the original antistatic bags (product
to be shipped at your expense). Micron CPG will not be responsible for damaged parts if you don’t follow this process.
Please retain shipping information, including tracking numbers, until your account has been credited by Micron CPG or
replacement product is received. If Micron CPG determines that failure of the product was not a result of a defect in materials
or workmanship, Micron CPG reserves the right to charge you either (1) for parts and labor at Micron CPG’s then-current labor
rate or (2) a 20% restocking fee. Micron CPG will advise you prior to assessing these charges. Any product returned to Micron
CPG shall become the property of Micron CPG.
Returned products must be shipped prepaid and packaged appropriately (at your expense), and it is recommended that they
be insured or sent by a method that provides for tracking of the package. Micron CPG is not responsible for any product that
is lost or damaged in transit.
General Terms of Warranty
Micron CPG reserves the right to substitute functionally equivalent new or serviceable used parts. Micron CPG does not warrant
against loss of any data or images, and assumes no liability for such loss. ALL OTHER EXPRESS OR IMPLIED CONDITIONS,
REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT, ARE DISCLAIMED TO
THE EXTENT PERMITTED BY APPLICABLE LAW.
This warranty gives you specific legal rights, and you may also have other rights, which vary by jurisdiction. This limitation
does not aect your statutory rights. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL MICRON CPG BE LIABLE FOR
ANY LOST IMAGES, DATA, REVENUE OR PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE
DAMAGES, HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OF
OR INABILITY TO USE THE PRODUCT, EVEN IF MICRON CPG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL MICRON CPG’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.
The above warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from
misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts
of nature or improper installation or repairs made by anyone other than Micron CPG or a Micron CPG-authorized third party
service provider.
The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
www.crucial.com/support
©2016 Micron Technology, Inc. All rights reserved. Information is subject to change without notice. Micron and the Micron logo are registered trademarks of Micron
Technology, Inc. Crucial, the Crucial logo and The memory & storage experts, Ballistix and the Ballistix logo are trademarks or registered trademarks of Micron
Technology, Inc. All other trademarks and service marks are the property of their respective owners. Products and specifications are subject to change without
notice. Neither Crucial nor Micron Technology is responsible for omissions or errors in typography or photography.