Remote Management Card RMCARD205 / RMCARD305 User’s Manual Rev. 01 The Remote Management Card allows a UPS system and environmental sensor to be managed, monitored, and configured. © 2015, CyberPower Systems, Inc. All rights reserved.
TABLE OF CONTENTS Introduction .......................................................................................... 1 Installation Guide ................................................................................. 3 Web Interface ...................................................................................... 8 Reset to Factory Default Setting / Recover from a Lost Password ... 29 Firmware Upgrade .............................................................................
CyberPower Remote Management System Introduction Overview The CyberPower Remote Management Card allows for remote monitoring and management of a UPS attached to a network. After installing the hardware and configuring an IP address, the user can access, monitor, and control the UPS from anywhere in the world! Simply use a web browser such as Internet Explorer or Firefox to access your UPS.
CyberPower Remote Management System Application Unpacking Inspect the Remote Management Card upon receipt.
CyberPower Remote Management System Installation Guide Step 1. Hardware Installation Expansion Slot 1. Remove the two retaining screws from the expansion slot and remove the cover. 2. Install the CyberPower Remote Management Card into the expansion slot. 3. Insert and tighten the retaining screws. 4. Connect an Ethernet cable to the Ethernet port of the CyberPower Remote Management Card. 5. (Optional) To connect the environmental sensor, use a RJ45 Ethernet cable.
CyberPower Remote Management System Definitions for LED Indicators Link LED color Condition Off The Remote Management Card is not connected to the Network/ or the Remote Management Card power is off On (Yellow) The Remote Management Card is connected to the Network TX/RX LED color Off The Remote Management Card power is off On (Green) The Remote Management Card power is on Flash - Receiving/transmitting data packet - Reset finished 4
CyberPower Remote Management System Step 2. Configure the IP address for the CyberPower Remote Management Card Note: These instructions are for Windows OS. For other OS please refer to Appendix 3. Method 1: Using the Power Device Network Utility 1. Install the Power Device Network Utility available for download on the Network Power Management product web page at www.CyberPower.com. 2. After installation completes, run the “Power Device Network Utility”. 3.
CyberPower Remote Management System 5. You can modify the IP Address, Subnet Mask, and Gateway address for the Device MAC Address listed in the Device Network Settings window, as shown in Figure 2. The factory default IP Address is 192.168.20.177 and the default Subnet Mask is 255.255.255.0. Figure 2. The Device Network setting window. 6. Modify the IP, subnet mask or gateway address. Enter the new addresses into the corresponding fields and then click “Save”. 7.
CyberPower Remote Management System 8. If the IP address change is successful, you will see a message confirming the IP set up is OK, as shown in Figure 4. Figure 4. Setup IP Address successfully message. 9. In case the change is not successful, for example, if the IP address change is unsuccessful you will see a warning message. Attempt to make the desired changes again. If the problem persists please see the Troubleshooting section for help. Method 2: Using a command prompt 1.
CyberPower Remote Management System Web Interface Login User Account You can select a preferred language, and will need to enter a User Name and Password to login to the interface. There are two user account types. 1. Administrator (Both combinations of default user name and password can work.) (1) Default user name: admin (2) Default user name: cyber or Default password: admin 2.
CyberPower Remote Management System Envir Data Name The name of the environmental sensor. Location The location of the environmental sensor. Recent Device Events A list of device events that recently occurred. [UPS] The following items can be displayed/configured through the UPS page; however, different UPS models may have different items displayed/configured. [UPS->Status] Display the basic information about the current UPS status. Items displayed are auto refreshed.
CyberPower Remote Management System [UPS->Information] Display the technical specifications of the UPS. Information Description Model The model name of the UPS. Serial Number The serial number of the UPS. Voltage Rating The nominal output voltage rating (Volts) of the UPS. Working Frequency The operating frequency of the UPS output power. Power Rating The Volt-Amp rating of the UPS. Current Rating The output current rating (Amps) of the UPS. Load Power The power rating (Watts) of the UPS.
CyberPower Remote Management System saves more battery power. High sensitivity allows the UPS to supply more stable power to equipment and switches to battery mode frequently. High/Low Input (or Output) Voltage Threshold When the utility power voltage or output voltage (depending on UPS model) is higher/lower than the threshold, the UPS will supply battery power to the connected equipment. Frequency Tolerance Sets the acceptable range of the input frequency.
CyberPower Remote Management System Recharged Delay When utility power restores, the UPS will start to recharge until the specified time has elapsed before restoring output power. Recharged Capacity When utility power restores, the UPS will start to recharge until the specified battery capacity is met before restoring output power. Returned Delay The Returned Delay will take effect every time when the UPS is turned on.
CyberPower Remote Management System Wiring Fault Detecting If this option is enabled, the UPS will detect if the input wiring is not grounded or is reversed. It is recommended to insure the UPS wiring has a ground connection first. Over Discharge Protection When the UPS is in Battery Mode with 0% for the time configured, the RMCARD will switch the UPS to Sleep Mode and the output will be turned off.
CyberPower Remote Management System [UPS->Bank Control] Display the current state of each outlet Bank, and it provides on/off control for the Non-Critical Outlet Bank. Outlet Number and Device Name displays the device name associated with the specific outlet. Item Definition Bank Control Options ON Turns non-critical bank on immediately. OFF Turns non-critical bank off immediately.
CyberPower Remote Management System Users can click the “Start” button to initiate a runtime calibration. Click the “Cancel” button to stop the runtime calibration. The following information will be reported after a calibration is finished or canceled. • • • Estimated Runtime: The current estimated runtime of the batteries. Last Elapsed Runtime: The amount of time of last Runtime calibration. Last Calibration Result: The results of the last Runtime calibration. Passed: The runtime calibration completed.
CyberPower Remote Management System Wake Conditions UPS Turn On When selected, this option will enable the RMCARD to send the WoL signal to the connected PowerPanel Clients computers when the UPS turns on. Utility Power Restore and Output is Supplied When selected, this option will enable the RMCARD to send the WoL signal to the connected PowerPanel Clients computers when utility power is restored and UPS output is on.
CyberPower Remote Management System Keywords This parameter is a string used to describe the entity (max length 31 characters). importance This parameter is a value between 1 and 100 that shows the entity importance high to low. [UPS->PowerPanel® List] Display the Information of the connected PPBE (PowerPanel® Business Edition) Clients. The connection is established by PPBE Clients. The listed clients will be removed if disconnected for 1 hour.
CyberPower Remote Management System Temperature High Threshold Upper limit for normal temperature. Low Threshold Lower limit for normal temperature. Hysteresis The point at which the difference between the High and Low temperature threshold changes from abnormal to normal. Rate of Change The rate used to define an abnormal change in temperature. Unit The unit of temperature measurement. Humidity High Threshold Upper limit for normal humidity. Low Threshold Lower limit for normal humidity.
CyberPower Remote Management System [Logs->Graphing] This page is used to display the data of the Status Record. The graphing function makes the status records easier to view. Item Definition Graph Period The period used to draw the graph. Longer periods will require more time to be displayed. Graph Data The data used to draw the graph. The more data selected, the more graphing time is needed.
CyberPower Remote Management System Remaining Time Displays the amount of time status records currently saved followed by the maximum time that can be recorded based on the current Recording Interval. Changing the Recording Interval will increase or decrease the Remaining Time. Save Status Records Save the status records as a text file. Note: Event Logs and Status Records use a First In First Out memory. Oldest data will be rewritten once memory is full.
CyberPower Remote Management System RADIUS , Local Account Use RADIUS configuration settings to log in. If RADIUS authentication fails then Local Account settings will be used to log in. RADIUS Only Use RADIUS configuration settings to log in. LDAP , Local Account Use LDAP configuration settings to log in. If LDAP authentication fails then Local Account settings will be used to log in. LDAP Only Use LDAP configuration settings to log in.
CyberPower Remote Management System [System->Security->RADIUS Configuration] After setting the proper RADIUS server, the Remote Management Card can use user name and password set on the RADIUS server to login. Item Definition Server IP The IP address of RADIUS server. Shared Secret The shared secret of RADIUS server. Server Port The UDP port used by the RADIUS server. Test Setting Test RADIUS server using user name and password settings. If authentication is successful the settings will be saved.
CyberPower Remote Management System [System->Network Service->TCP/IPv4] Display the current TCP/IPv4 settings. Set DHCP and DNS server settings. Item Definition Current Configuration Displays the current TCP/IP settings: IP address, subnet mask, gateway, and DNS server. DHCP Select the “Enable DHCP” option and click “Apply” to get IP address, Subnet Mask, and Gateway from DHCP server. Select the “Obtain DNS Address from DHCP” and click “Apply” to get the IP of DNS from the DHCP server.
CyberPower Remote Management System Access Type The allowable action for the NMS through the community and IP address. • Read Only: GET command allowed any time; SET command restricted. • Write/Read: GET command allowed any time; SET command allowed anytime unless a user session is active. • Forbidden: GET and SET commands are restricted. [System->Network Service->SNMPv3 Service] Allow users to use a NMS and configure the appropriate SNMPv3 settings.
CyberPower Remote Management System ‧ ‧ ‧ ‧ 3DES (168 bits) DES (168 bits) RC4 SHA (128 bits) RC4 MD5 (128 bits) Http Settings The TCP/IP port of the Hypertext Transfer Protocol (HTTP) (80 by default) Http Port Https Settings Https Port The TCP/IP port of the Hypertext Transfer Protocol Secure (HTTPS) (443 by default) Click the following links: Certificate Status ‧ Valid Certificate (or Invalid Certificate): Certificate detail information.
CyberPower Remote Management System [System->Network Service->FTP Service] Allow users to Enable/Disable the FTP server service and configure the TCP/IP port of the FTP server (21 by default). Item Definition Allow Access Enable the access to FTP server. Service Port The TCP/IP port of the FTP server (21 by default). Note: The FTP server is used for upgrading Firmware. For more details about the upgrade process, please refer to “Firmware Upgrade” section.
CyberPower Remote Management System [System->Notifications->Trap Receivers] Setup up to 10 NMS TRAP receivers by IP address (IPv6 supported). SNMPv1 and v3 is supported. The listed TRAP receivers will be notified when configured Events occur. To add a new receiver, click “New Receiver”. To modify or delete an existing receiver, click the IP address or name of that receiver. To check if the traps can be received correctly, click “TEST” button.
CyberPower Remote Management System [System->Notifications->SMS Recipients] Users can set up to 10 mobile phone numbers as SMS recipients. The Recipients will receive a short message notification when configured events occur. To add a new recipient, click “New Recipient”. To modify or delete an existing Recipient, click the mobile number or Name of that recipient. To test SMS settings, click “TEST” button and see if the test message is correctly received.
CyberPower Remote Management System Reset to Factory Default Setting / Recover from a Lost Password To reset the CyberPower Remote Management Card to its factory default setting (including web log-in user name and password), please following these steps: RMCARD205 RMCARD305 1. Remove the card from the UPS without turning the UPS off. 2. Remove the jumper from the reset pins as illustrated. Do not dispose of the jumper. 3. Insert the card into the expansion port. 4.
CyberPower Remote Management System Firmware Upgrade By upgrading the firmware, you can obtain both the new features and updates/improvements to existing functionality. You can check the “Firmware version” on the [System->About] page on the web user interface. There are two files to update in order to upgrade the firmware version. - A. cpsrm2scfw_XXX.bin - B. cpsrm2scdata_XXX.bin Note: Please do not turn the UPS off when processing the Firmware upgrade.
CyberPower Remote Management System Method 2: Using Upgrade and Configuration Utility tool (Bulk firmware upgrade tool) 1. Install the CyberPower Upgrade and Configuration Utility tool available for download on the Network Power Management product web page at www.CyberPower.com. 2. After installation completes, run the “Upgrade and Configuration Utility”. 3. The main dialog of the Upgrade and Configuration Utility tool program is shown in Figure 5.
CyberPower Remote Management System Note: You can upgrade the firmware of multiple devices that use the same firmware files (Bulk firmware upgrade). 6. Select the Firmware and Data files and click “OK” to implement firmware upgrade, as shown in Figure 6. Figure 6. The File Locations of Firmware & Data window. 7. If the firmware upgrade is implemented, you will see the Result in the main dialog, as shown in Figure 7. Figure 7. Firmware upgrade successfully in the main window.
CyberPower Remote Management System Save and Restore Configuration Settings Figure 8. Save/Restore Configuration in the main window. You can easily save and restore the device configuration to your local PC on the [System->About]. To save the configuration file, click “Save” to save the configuration to your local PC. The text file will have a default format of YYYY_MM_DD_HHMM.txt.
CyberPower Remote Management System Troubleshooting Problem Unable to configure the Remote Management Card by method 1 or method 2. Solution 1. Check the LED status, the condition is normal when the yellow and green LEDs are both on. If green LED is off : ►Check if the Remote Management Card is properly seated in the device and the device is turned on. If yellow LED is off : ►Ensure the network connection is good. 2.
CyberPower Remote Management System Conformance Approvals FCC Warning This equipment has been tested and found to comply with the limits for a Class A Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation.
CyberPower Remote Management System Appendix 1 IP Address Settings for CyberPower Remote Management Card Overview All devices on a computer network need to have an IP address. Each device’s IP address is unique. The same address cannot be used twice. In order to assign an IP address to the CyberPower Remote Management Card, you must determine the range of the available IP addresses, and then choose an unused IP address to assign to the Remote Management Card.
CyberPower Remote Management System 2. Select an IP Address for the CyberPower Remote Management Card Verify the IP Addresses for the computer and the Remote Management Card belong to the same subnet. Refer to the above network information, the possible IP Address for the Remote Management Card could be 192.168.20.* (* hereafter represents any number between 1 and 255). Similarly, if the Subnet Mask is 255.255.0.0, the IP Address for Remote Management Card could be set up as 192.168.*.
CyberPower Remote Management System Appendix 2 How to Configure a RMCARD User Account in Authentication Servers RADIUS Add two new attributes to RADIUS server interface: 1. Cyber-Service-Type (integer variable) Cyber-Service-Type can accept three integer parameter values: 1 – Administrator 2 – Viewer 3 – Outlet User 2. Cyber-Outlets (string variable) Cyber-Outlets can accept a string describing outlet numbers. This attribute will let the outlet user access and control the designated outlets.
CyberPower Remote Management System Appendix 3 Software Support PowerPanel® Business Edition Client can support a CyberPower Systems device with a remote management card via the network. PowerPanel® Business Edition software is available on CyberPower Systems official website. Please visit www.CyberPower.com and go to the software section for free download.
CyberPower Remote Management System Obtain IP Address for Linux Operating System The instructions in ‘Configure the IP address for the CyberPower Remote Management Card’ section are for Windows OS. For Linux Operating System, please use PowerPanel® Business Edition Client software to scan and obtain the IP address. To do this, go to [Power->Configuration] on the PowerPanel® Business Edition Client web interface, as shown in Figure 10.
CyberPower Remote Management System Appendix 4 RMCARD Adapter Guide Remove the Adapter to go from an RMCARD305 to an RMCARD205 Step 1. Remove the two screws from the adapter holding the card in place. Step 2. Remove the card from the adapter. Step 3. Remove the screw holding the RMCARD305 front panel to the card. Step 4. Attach the RMCARD205 front panel to the card. Add the adapter to go from an RMCARD205 to an RMCARD305 Step 1.
CyberPower Systems, Inc. www.cyberpower.com For USA and Canada: 4241 12th Ave East, Suite 400 Shakopee, MN 55379 Toll-free: (877) 297-6937 For all other regions: Please visit our website for local contact information.
