User manual

DCS-960L
4
ENGLISH
teCHNiCal SUPPOrt
dlink.com/support
TROUBLESHOOTING
SetUP aND CONFiGUratiON PrOBlemS
1. WHY IS THE CAMERA VIEW HAZY OR BRIGHT WHEN USING NIGHT VISION MODE?
The IR night vision lights on the camera may be reecting off of a nearby surface or window. Try
repositioning your camera to avoid reections or glare.
2. WHAT CAN I DO IF I FORGET MY CAMERA PASSWORD?
If you forget your camera password, you will need to perform a hard reset of your camera. This
process will change all your settings back to the factory defaults.
To reset your camera, please use an unfolded paperclip to press and hold the RESET button for
at least 10 seconds while your camera is plugged in.
3. WHY CAN’T I CONNECT TO MY WIRELESS ROUTER?
If you are having trouble connecting to your wireless router, try locating the DCS-960L into a
location that is closer to your router. After the Power LED turns solid green, you can move it to
the desired location.