Product data

33
Before You Call for Service
Problem Solution Guide
NOTE: See Solutions to Common Baking Problems on page 16 for problems with cooking food.
Problem: May be caused by: What to do:
Nothing works. Oven not connected to electrical
power.
Have an electrician connect the oven to a
properly wired electrical connection.
Lock-out feature is on (“LOCKED”
appears on the display).
Touch and hold CANCEL/SECURE key for
5 seconds.
Oven’s sleep feature is on. Touch any control panel key or open the
oven door to cause the display to light up.
Oven’s Sabbath feature turned on. Touch CANCEL/SECURE.
Oven will not heat. Oven settings not correct. Touch CANCEL/SECURE, then follow the
Starting the Oven section on page 11.
Oven set for delay timed cooking. Oven will turn on automatically at preset
time. Touch “CANCEL/SECURE” to return
to normal operation.
No time is displayed or the time
is incorrect.
Time of day not set. See Clock section on page 6.
Oven’s sleep feature is on. Touch any control panel key or open the
oven door to cause the display to light up.
Clock disabled. See Enable/Disable the Clock on page
7.
Oven does not self-clean. Door not shut tight. Check for obstructions. Close door tightly.
Oven set for delay timed cleaning. Oven will start to self-clean at preset time.
Touch CANCEL/SECURE to return to
normal operation.
Double ovens only: Other oven is on. Turn off other oven.
Both oven lights will not work.
(NOTE: if only one light is not
working, the bulb is probably
burned out).
Oven light disabled. See Oven Lights section on page 9.
Oven is in the self-clean cycle. Wait for completion of self-clean cycle.
Ovens Sabbath feature is enabled. Touch CANCEL/SECURE.
Light bulbs burned out. See Replacing the Light Bulbs on page
32.
Door will not open. Oven is in the self-clean cycle. Check display. If display indicates “SELF-
CLEAN”, wait for display to indicate “Door
Unlocked” to open door.