User Guide

Service guide
Photo Guide
APP 11 - 22
for claim or repair issue
AX424652778041en-000101 | 1
© Danfoss | DCS (im) |2022.08
In connection with a claim or a repair issue of
the Danfoss APP 11 - 22 pumps, it is important
that we have appropriate information and
photos.
This guide provides information about the
‘Claim/Repair Information Document’ and the
required information. Similarly, this guide also
provides the specific part group photos needed
for review by your Danfoss service technician*.
*Note: we request ALL photos be provided, not
just photos of parts that appear damaged.
Information form shown on the right:
Pump - product information:
• Pump type
• Danfoss code no.
• Serial number
Pump - operation conditions:
• Inlet pressure
• Outlet pressure
• Rpm
• Hours of operation
• Filtration inmicron if Nominel or Absolute
• Flow
• Water temperature
• TDS
Pump - additional if possible:
• Permeate flush before shut down (yes or no)
• Number of starts per day (average)
• If VFD is used - Ramp up and down time
Reason for pump failure / break down:
PUMP
Type APP 16
Code no. 180B3254
Serial no. XXXXXX04-XXX
MADE IN DENMARK
Danfoss A/S, 6430 Nordborg, Denmark
Pump idenfication label (Serial no.)
1. General information
2. Idenfication
AX424651412040en-000101
Claim/Repair Information Document - pump & motor
Product information (see label on product)
Only 1 product on each report. If same product type has same failure can 1 report be used for
more products.
After receiving document will Danfoss send return shipment document.
Issued by:
Date:
Customer name:
E-mail (contact person):
Contact person:
Contact phone number:
Product type:
Code number:
Serial number:
Operational Conditions
Application:
Inlet pressure:
RPM (pump/motor only):
Hours of operation:
Outlet pressure:
(duty cycles valves only)
Filtration (µm, absolute/nominal):
Flow:
Water temperature:
Fluid type:
TDS (ppm):
Pumps in parallel (yes/no):
Explain the system/component fault and any troubleshooting: