User's Manual

PROBLEM SOLVING
No power to the fire
Check the wall socket and plug
and fuse
No Illumination / flame effect
Check that fire is switched on.
Check that the bulbs are working.
Heater cuts out / poor or no flame
effect
Check that the chimney is
blocked off above the fire
Outer frame sits away from fire
on delivery
There is a normal tolerance of
2mm to 6mm where the outer
frame sits around the fire. If the
frame has become dislodged in
transit it may be removed by
pulling upward and off (it is
attached by magnets) then
replaced back on the fire.
GUARANTEE
Your fire is guaranteed for 1 year from the date of purchase. In the unlikely
event of a breakdown you have access to our customer services team.
Simply call 0845 600 6845.
Fitting of the spacer frame
The wooden spacer frame may be easily fitted by carefully aligning the
screw heads found on the inner edge of the of the spacer frame with the
keyhole slots on the rear of the fire, and gently pushing down into place.
The screws maybe tightened on the spacer to give a more secure fit.
DO NOT OVER TIGHTEN!
Accessory packs
Accessory packs consisting of different coloured light patterns can be
purchased from De’Longhi.
Please contact Customer Services (0845 6006845) for more information.
Pebbles
Once the fire is installed in the correct position, unpack the pebbles from
the accessory box. The pebbles are natural; therefore variation in size,
shape and colour will occur. Place them to your liking using as many as
you require. We suggest you place a medium sized pebble in each corner
and then add 3 larger pebbles along the front, filling the gaps with the
smaller pebbles and building to a slightly higher level in the centre of the
fire.