A Commitment to Quality

We are very committed to providing you the highest quality product,
and doing it right the first time. We have taken our years of
experience, and set up suppliers, processes, and procedures to assure
that our customers receive the highest quality product.
1. Manufacturing Quality: Our manufacturing partners use
modern equipment. With furniture that is assembled it is
essential to have 100% consistency so that the furniture will
assemble properly.
2. Independent Quality Control Staff: We employ our own
independent quality control staff. We typically will inspect an
order during the manufacturing process an average of six times.
We work hand in hand with our manufacturers on the factory
floor.
3. Incoming Raw Material: Our solid teak wood is carefully
selected and screened from sustainably harvested wood
purchased from the Indonesian government.
4. Kiln Dry All our wood is kiln dried to below 15% moisture
content before we allow it to pass into production. This
prevents cracking and splitting of the wood.
5. Superior Stain: We have developed a proprietary indoor
outdoor stain that deeply penetrates into the wood itself. This
provides a longer life than Teak Oil, which is only a topical a
surface treatment. Our stain also contains fungus, and mold
inhibitors.
6. Hardware: We use 100% galvanized stainless steel hardware.
All provided hardware for assembly uses Allen wrenches with
provided tools and detailed assembly instructions. This makes
assembly easier with less risk of misalignment.
7. Packaging: All packaging has been designed to UPS and
Fedex best practices. All product packages are drop tested and
pressure tested. We use rigid foam surrounding the packaging
and keep a minimum of 1” of dead space between all sides of
the product and the carton boxes.
8. Warranty: We offer a 5 year limited warranty against
materials and workmanship for residential use, and one year for
commercial use. With proof of purchase, or product
registration, we will repair, or replace defective product, not
give you a pro-rated credit. Please see our web site,
www.decoteak.com for complete warranty details.
DecoTeak.com (321) 704-1244 Rockledge, FL
7

Summary of content (1 pages)