Use and Care Manual

2
IMPORTANT! PLEASE READ.
THANK YOU
Congratulations on your Defender HD purchase! You’ve made a great choice to protect what you value most.
We take our products performance very seriously and want to ensure that you are completely satisfied with
your purchase. If you have any questions, or to get more out of your product, please visit defender-usa.com
first regarding any additional information on product features, specifications or assistance with setup. Please
contact us via one of the methods below:
Email: support@defender-usa.com
Online web chat: www.defender-usa.com
WARRANTY INFORMATION
All of our products come with a one-year warranty from the original purchase date against defects in
workmanship and materials. If you have warranty or support issues, please
contact us: support@defender-usa.com
DEFENDER® Canada: 4080 Montrose Road Niagara Falls, Ontario, Canada L2H 1J9
DEFENDER® USA: 840 Aero Drive Cheektowaga, NY, USA 14225
For more information about your product’s warranty, please visit our website at www.defender-usa.com
Warranty Terms
1. DEFENDER® products are guaranteed for a period of one year from the date of purchase against
defects in workmanship and materials. This warranty is limited to the repair, replacement or refund of the
purchase price at DEFENDER®’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or
tampered with contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of
this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product
itself and no other warranty, expressed or implied is provided. DEFENDER® assumes no responsibilities for
any other claims not specifically mentioned in this warranty.
5. This warranty does not cover shipping costs, insurance, or any other incidental charges.
6. You MUST contact DEFENDER® before sending any product back for repair. You will be sent a Return
Authorization number with return instructions. When returning the product for warranty service, please
pack it carefully in the original box with all supplied accessories, and enclose your original receipt or
copy, and a brief explanation of the problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.