Product Manual

2
IMPORTANT! PLEASE READ
RISK OF ELECTRIC SHOCK
ATTENTION
DO NOT OPEN
DO NOT RETURN THIS PRODUCT TO THE STORE
Please contact a DEFENDER
®
customer support representative first regarding any additional information on
product features, specifications or assistance with setup. Please contact us via one of the methods below:
Contact us form: www.defender-usa.com/contact
Online web chat: www.defender-usa.com
WARRANTY INFORMATION
We take quality very seriously. This is why all of our products come with a one-year warranty from the original
purchase date against defects in workmanship and materials. If you have a warranty or support issue, please
contact us at www.defender-usa.com/contact
DEFENDER
®
Canada: 4080 Montrose Road Niagara Falls, Ontario, Canada L2H 1J9
DEFENDER
®
USA: 840 Aero Drive, Cheektowaga NY 14225
For more information about your product’s warranty, please visit our website at www.defender-usa.com.
WARRANTY TERMS
1 . DEFENDER
®
products are guaranteed for a period of one year from the date of purchase against defects
in workmanship and materials. This warranty is limited to the repair, replacement or refund of the
purchase price at DEFENDER
®
s discretion.
2 . This warranty becomes void if the product shows evidence of having been misused, mishandled or
tampered with contrary to the applicable instruction manual.
3 . Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of
this warranty.
4 . The warranty expressly provided for herein is the sole warranty provided in connection with the product
itself and no other warranty, expressed or implied is provided. DEFENDER
®
assumes no responsibilities for
any other claims not specifically mentioned in this warranty.
5 . This warranty does not cover shipping costs, insurance, or any other incidental charges.
6 . You MUST contact DEFENDER
®
before sending any product back for repair. You will be issued a Return
Authorization number with return instructions. When returning the product for warranty service, please
pack it carefully in the original box with all supplied accessories, and enclose your original receipt or
copy, and a brief explanation of the problem (include RA #).
7 . This warranty is valid only in Canada and the continental U.S.
8 . This warranty cannot be re-issued.