Color Printer User Manual
Table Of Contents
- Dell™ 2150cn/2150cdn Color Printer
- User's Guide
- Before Beginning
- Setting up the Printer (Printer Setup)
- Preparing Printer Hardware
- Installing Optional Accessories
- Connecting Your Printer
- Setting the IP Address
- Loading Paper
- Installing Printer Drivers on the Windows Computers
- Installing Printer Drivers on the Macintosh Computers
- Installing Printer Drivers on the Linux Computers (CUPS)
- Using Your Printer
- Dell Printer Configuration Web Tool
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Understanding the Tool Box Menus
- Understanding the Printer Menus
- Understanding Your Printer Software
- Understanding Fonts
- Understanding Printer Messages
- Printing With Web Services on Devices (WSD)
- Specifications
- Maintaining Your Printer
- Maintaining Your Printer
- Removing Options
- Clearing Jams
- Troubleshooting
- Troubleshooting Guide
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Part or the entire output is black
- Pitched color dots
- Vertical blanks
- Ghosting
- Light-induced fatigue
- Fog
- Bead-Carry-Out (BCO)
- Jagged characters
- Banding
- Auger mark
- Wrinkled/Stained paper
- Damage on the leading edge of paper
- Jam/Alignment Problems
- The top and side margins are incorrect
- Color registration is out of alignment
- Images are skewed
- Standard 250-Sheet Tray Misfeed Jam
- SSF Misfeed Jam
- Optional 250-Sheet Feeder Misfeed Jam
- Regi Jam (Exit Sensor On JAM)
- Exit Jam (Exit Sensor Off JAM)
- Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam
- SSF Multi-feed Jam
- Noise
- Problems With Installed Optional Accessories
- Other Problems
- Contacting Service
- Troubleshooting Guide
- Appendix
- Index
438 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Toner smears or print comes off
10 Replace the PHD unit if you have a spare unit.
a
Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
b
After you replace the PHD unit, click
Chart
Print
on the
Diagnosis
tab.
c
Click the
4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No
1 The print media surface may be uneven. Try
changing the Paper Type setting in the printer
driver. For example, change the plain paper to
thick.
a
On the
Paper/Output tab, change the Paper
Type setting.
Does this solve your problem?
The task is
complete.
Go to action 2.
2 Verify that the correct print media is being used.
See "Supported Paper Types." If not, use the print
media recommended for the printer.
Does this solve your problem?
The task is
complete.
Go to action 3.
Action Yes No