Color Printer User Manual
Table Of Contents
- Dell™ 2150cn/2150cdn Color Printer
- User's Guide
- Before Beginning
- Setting up the Printer (Printer Setup)
- Preparing Printer Hardware
- Installing Optional Accessories
- Connecting Your Printer
- Setting the IP Address
- Loading Paper
- Installing Printer Drivers on the Windows Computers
- Installing Printer Drivers on the Macintosh Computers
- Installing Printer Drivers on the Linux Computers (CUPS)
- Using Your Printer
- Dell Printer Configuration Web Tool
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Understanding the Tool Box Menus
- Understanding the Printer Menus
- Understanding Your Printer Software
- Understanding Fonts
- Understanding Printer Messages
- Printing With Web Services on Devices (WSD)
- Specifications
- Maintaining Your Printer
- Maintaining Your Printer
- Removing Options
- Clearing Jams
- Troubleshooting
- Troubleshooting Guide
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Part or the entire output is black
- Pitched color dots
- Vertical blanks
- Ghosting
- Light-induced fatigue
- Fog
- Bead-Carry-Out (BCO)
- Jagged characters
- Banding
- Auger mark
- Wrinkled/Stained paper
- Damage on the leading edge of paper
- Jam/Alignment Problems
- The top and side margins are incorrect
- Color registration is out of alignment
- Images are skewed
- Standard 250-Sheet Tray Misfeed Jam
- SSF Misfeed Jam
- Optional 250-Sheet Feeder Misfeed Jam
- Regi Jam (Exit Sensor On JAM)
- Exit Jam (Exit Sensor Off JAM)
- Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam
- SSF Multi-feed Jam
- Noise
- Problems With Installed Optional Accessories
- Other Problems
- Contacting Service
- Troubleshooting Guide
- Appendix
- Index
464 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam
SSF Multi-feed Jam
Action Yes No
1 Ensure that the tray is properly inserted.
Does this solve your problem?
The task is
complete.
If using coated
paper, go to
action 2.
If using other
type of print
media, go to
action 3.
2 Load coated paper one sheet at a time.
Does this solve your problem?
The task is
complete.
Go to action 4.
3 Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 4.
4 Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 5.
5 Wipe the retard roller in the tray where the multi-
feed occurred with a cloth moistened with water.
Does this solve your problem?
The task is
complete.
Contact Dell.
1 Ensure the media type you are using.
If using coated paper, go to action 2.
If using other type of print media, go to action 3.
--
2 Load coated paper one sheet at a time.
Does this solve your problem?
The task is
complete.
Go to action 4.
3 Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 4.
4 Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 5.
5 Wipe the retard roller in the tray where the multi-
feed occurred with a cloth moistened with water.
Does this solve your problem?
The task is
complete.
Contact Dell.