Book.book Page 1 Friday, February 3, 2006 11:09 AM Dell™ PowerEdge™ 2950 Systems Hardware Owner’s Manual w w w. d e l l . c o m | s u p p o r t . d e l l .
Book.book Page 2 Friday, February 3, 2006 11:09 AM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved.
Book.book Page 3 Friday, February 3, 2006 11:09 AM Contents 1 About Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . Accessing System Features During Startup . 12 . . . . . . . . . . . . . . . . . . . . . . 13 . . . . . . . . . . . . . . . . . . . . . . . . 15 . . . . . . . . . . . . . . . . . . . . . . 17 . . . . . . . . . . . . . . . . . . . . . . . 17 . . . . . . . . . . . . . . . . . . . .
Book.book Page 4 Friday, February 3, 2006 11:09 AM System and Setup Password Features. . . . . . . . . . . . . . . . . . . . . . 45 Using the System Password Using the Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 47 Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 48 . . . . . . . . . . . . . . . 48 . . . . . . . . . . . . . . . . . . . . .
Book.book Page 5 Friday, February 3, 2006 11:09 AM System Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 67 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Book.book Page 6 Friday, February 3, 2006 11:09 AM SCSI Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Activating the Integrated NIC TOE . System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Book.book Page 7 Friday, February 3, 2006 11:09 AM 4 Troubleshooting Your System . . . . . . . . . . . . . . . . . . . . 111 Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . 111 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Start-Up Routine Checking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting Basic I/O Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 . . . . . . .
Book.book Page 8 Friday, February 3, 2006 11:09 AM 5 Running the System Diagnostics . . . . . . . . . . . . . . . . . . 131 . . . . . . . . . . . . . . . . . . . 131 . . . . . . . . . . . . . . . . . . . . . . . . . 131 Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics . . . . . . . . . . . . . . . . . . . . . 131 . . . . . . . . . . . . . . . . . . . . . . . 132 System Diagnostics Testing Options.
Book.book Page 9 Friday, February 3, 2006 11:09 AM Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Glossary Index .
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Book.book Page 11 Friday, February 3, 2006 11:09 AM About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises.
Book.book Page 12 Friday, February 3, 2006 11:09 AM • Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.
Book.book Page 13 Friday, February 3, 2006 11:09 AM Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system's front panel. Figure 1-1. Front-Panel Features and Indicators 1 2 3 4 5 6 7 0 2 4 1 3 5 Table 1-2.
Book.book Page 14 Friday, February 3, 2006 11:09 AM Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector 4 LCD panel Icon Description Provides system ID, status information, and system error messages. The LCD lights during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.
Book.book Page 15 Friday, February 3, 2006 11:09 AM Hard-Drive Indicator Codes The hard-drive carriers have two indicators—the drive-activity indicator and the drive-status indicator. See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. In non-RAID configurations, only the drive-activity indicator lights; the drive-status indicator is off. Figure 1-2.
Book.book Page 16 Friday, February 3, 2006 11:09 AM Table 1-3 lists the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive events occur in the system. For example, if a hard drive fails, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern.
Book.book Page 17 Friday, February 3, 2006 11:09 AM Back-Panel Features and Indicators Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-3.
Book.book Page 18 Friday, February 3, 2006 11:09 AM Power Indicator Codes The power button on the front panel controls the power input to the system's power supplies. The power indicator lights green when the system is on. The indicators on the redundant power supplies show whether power is present or whether a power fault has occurred (see Figure 1-4). Table 1-4 lists the power supply indicator codes. Table 1-4.
Book.book Page 19 Friday, February 3, 2006 11:09 AM NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-5. Table 1-5 lists the NIC indicator codes. Figure 1-5. NIC Indicators 2 1 1 Table 1-5. link indicator 2 activity indicator NIC Indicator Codes Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network.
Book.book Page 20 Friday, February 3, 2006 11:09 AM Table 1-6. 20 LCD Status Messages Code Text Causes N/A SYSTEM NAME A 62-character string that can be This message is for information defined by the user in the System only. Setup program. You can change the system ID and name in the System Setup The SYSTEM NAME displays under the following conditions: program. See "Using the System Setup Program" on page 37. • The system is powered on. • The power is off and active POST errors are displayed.
Book.book Page 21 Friday, February 3, 2006 11:09 AM Table 1-6. LCD Status Messages (continued) Code Text Causes Corrective Actions E1410 CPU # IERR Specified microprocessor is reporting an internal error. See your system’s Information Update Tech Sheet located on support.dell.com for the most current system information. If problem persists, see "Getting Help" on page 147.
Book.book Page 22 Friday, February 3, 2006 11:09 AM Table 1-6. 22 LCD Status Messages (continued) Code Text Causes Corrective Actions E1422 CPU Machine Chk The system BIOS has reported a machine check error. See "Getting Help" on page 147. E1610 PS # Missing No power is available from the See "Troubleshooting Power specified power supply; specified Supplies" on page 118. power supply is improperly installed or faulty.
Book.book Page 23 Friday, February 3, 2006 11:09 AM Table 1-6. LCD Status Messages (continued) Code Text Causes E1711 PCI PERR B## D## The system BIOS has reported a F## PCI parity error on a component PCI PERR Slot # that resides in PCI configuration space at bus ##, device ##, function ##. The system BIOS has reported a PCI parity error on a component that resides in the specified PCI slot.
Book.book Page 24 Friday, February 3, 2006 11:09 AM Table 1-6. 24 LCD Status Messages (continued) Code Text E1811 HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort. E1812 HDD ## Removed The specified hard drive has been Information only. removed from the system. E1913 CPU & Firmware Mismatch The BMC firmware does not support the CPU. Update to the latest BMC firmware. See the BMC User’s Guide for more information on setup and use of BMC.
Book.book Page 25 Friday, February 3, 2006 11:09 AM Table 1-6. LCD Status Messages (continued) Code Text Causes Corrective Actions E2016 Int Controller Interrupt controller failure. See "Getting Help" on page 147. E2017 Timer Fail Timer refresh failure. See "Getting Help" on page 147. E2018 Prog Timer Programmable interval timer error. See "Getting Help" on page 147. E2019 Parity Error Parity error. See "Getting Help" on page 147. E201A SIO Err SIO failure.
Book.book Page 26 Friday, February 3, 2006 11:09 AM Table 1-6. 26 LCD Status Messages (continued) Code Text Causes E2111 SBE Log Disable Crd # DIMM ## The system BIOS has disabled See "Troubleshooting System memory single-bit error (SBE) Memory" on page 120. logging, and will not resume logging further SBEs until the system is rebooted. "##" represents the DIMM implicated by the BIOS. If no memory riser card is present, the "Crd #" string is left out of the message.
Book.book Page 27 Friday, February 3, 2006 11:09 AM Table 1-6. LCD Status Messages (continued) Code Text Causes Corrective Actions I1912 SEL Full System Event Log is full of events, and is unable to log any more events. Clear the log by deleting event entries. W1228 ROMB Batt < 24hr Warns predictively that the RAID Replace RAID battery. See "RAID battery has less than 24 hours of Battery" on page 74. charge left.
Book.book Page 28 Friday, February 3, 2006 11:09 AM System Messages System messages appear on the screen to notify you of a possible problem with the system. Table 1-3 lists the system messages that can occur and the probable cause and corrective action for each message.
Book.book Page 29 Friday, February 3, 2006 11:09 AM Table 1-7. System Messages (continued) Message Causes Corrective Actions DIMMs must be populated in sequential order beginning with slot 1. The following DIMM is electrically isolated: DIMM x. The specified DIMM is inaccessible to Populate 2, 4, or 8 DIMMs sequentially the system due to its location. DIMMs beginning with slot 1. See "System must be populated in sequential order, Memory" on page 89. beginning with slot 1.
Book.book Page 30 Friday, February 3, 2006 11:09 AM Table 1-7. System Messages (continued) Message Causes Corrective Actions Error: Incorrect memory configuration. DIMMs must be installed in pairs of matched memory size, speed, and technology. Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s). Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "System Memory" on page 89.
Book.book Page 31 Friday, February 3, 2006 11:09 AM Table 1-7. System Messages (continued) Message Causes Corrective Actions Memory address line failure at address, read value expecting value Faulty or improperly installed memory See "Troubleshooting System Memory" modules. on page 120.
Book.book Page 32 Friday, February 3, 2006 11:09 AM Table 1-7. System Messages (continued) Message Causes Corrective Actions PCIe Degraded Link Width Error: Embedded Bus#nn/Dev#nn/Funcn Faulty or improperly installed PCIe card in the specified slot. Reseat the PCIe card in the specified slot number. See "Expansion Cards" on page 76. If the problem persists, see "Getting Help" on page 147. Faulty or improperly installed PCIe card in the specified slot.
Book.book Page 33 Friday, February 3, 2006 11:09 AM Table 1-7. System Messages (continued) Message Causes Corrective Actions ROM bad checksum = address Expansion card improperly installed or Reseat the expansion card(s). Ensure faulty. that all appropriate cables are securely connected to the expansion card(s). If the problem persists, see "Troubleshooting Expansion Cards" on page 127. Faulty diskette or hard drive.
Book.book Page 34 Friday, February 3, 2006 11:09 AM Table 1-7. System Messages (continued) Message Causes Corrective Actions Timer chip counter 2 failed Faulty system board. See "Getting Help" on page 147. Unsupported CPU combination Microprocessor(s) is not supported by Install a supported microprocessor or the system. microprocessor combination. See "Processors" on page 93.
Book.book Page 35 Friday, February 3, 2006 11:09 AM Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application or the operating system.
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Book.book Page 37 Friday, February 3, 2006 11:09 AM Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.
Book.book Page 38 Friday, February 3, 2006 11:09 AM Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program. Table 2-1. System Setup Program Navigation Keys Keys Action Up arrow or Moves to the previous field. Down arrow or Moves to the next field. Spacebar, <+>, <–>, left and right arrows Cycles through the settings in a field.
Book.book Page 39 Friday, February 3, 2006 11:09 AM Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options, where applicable. Table 2-2.
Book.book Page 40 Friday, February 3, 2006 11:09 AM Table 2-2. 40 System Setup Program Options (continued) Option Description Boot Sequence Determines the order in which the system searches for boot devices during system startup. Available options can include the diskette drive, CD drive, hard drives, and network. If you have installed a RAC, additional options such as virtual floppy and virtual CD-ROM may be present.
Book.book Page 41 Friday, February 3, 2006 11:09 AM CPU Information Screen Table 2-3 lists the options and descriptions for the information fields that appear on the CPU Information screen. Table 2-3. CPU Information Screen Option Description Bus Speed Displays the bus speed of the processors. Logical Processor (Enabled default) Displays when the processors support HyperThreading. Enabled permits all logical processors to be used by the operating system.
Book.book Page 42 Friday, February 3, 2006 11:09 AM Integrated Devices Screen Table 2-4 lists the options and descriptions for the information fields that appear on the Integrated Devices screen. Table 2-4. Integrated Devices Screen Options Option Description Integrated SAS Controller Enables or disables the integrated SAS controller. (Enabled default) Embedded SATA (Off default) Allows the integrated SATA controller to be set to Off or ATA Mode.
Book.book Page 43 Friday, February 3, 2006 11:09 AM Serial Communication Screen Table 2-5 lists the options and descriptions for the information fields that appear on the Serial Communication screen. Table 2-5. Serial Communication Screen Options Option Description Serial Communication (Off default) Options are On with Console Redirection via COM2, and Off.
Book.book Page 44 Friday, February 3, 2006 11:09 AM Table 2-6. System Security Screen Options (continued) Option Description Password Status Setting the Setup Password option to Enabled prevents the system password from being changed or disabled at system start-up. To lock the system password, assign a setup password in the Setup Password option and then change the Password Status option to Locked.
Book.book Page 45 Friday, February 3, 2006 11:09 AM System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your system. If your data requires more security, use additional forms of protection, such as data encryption programs.
Book.book Page 46 Friday, February 3, 2006 11:09 AM The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of these combinations, the system beeps. To erase a character when entering your password, press or the left-arrow key. NOTE: To escape from the field without assigning a system password, press to move to another field, or press at any time prior to completing step 5. 4 Press .
Book.book Page 47 Friday, February 3, 2006 11:09 AM Deleting or Changing an Existing System Password 1 When prompted, press to disable the existing system password. If you are asked to enter your setup password, contact your network administrator. 2 Enter the System Setup program by pressing during POST. 3 Select the System Security screen field to verify that the Password Status option is set to Unlocked. 4 When prompted, type the system password.
Book.book Page 48 Friday, February 3, 2006 11:09 AM If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password (however, you cannot disable or change an existing system password).
Book.book Page 49 Friday, February 3, 2006 11:09 AM Entering the BMC Setup Module 1 Turn on or restart your system. 2 Press when prompted after POST. If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again. BMC Setup Module Options For information about the BMC Setup Module options and how to configure the emergency management port (EMP), see the BMC User’s Guide.
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Book.book Page 52 Friday, February 3, 2006 11:09 AM Inside the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. In Figure 3-1, the bezel and system cover are removed to provide an interior view of the system. Figure 3-1.
Book.book Page 53 Friday, February 3, 2006 11:09 AM The system board holds the system's control circuitry and other electronic components. Several hardware options, such as the microprocessors and memory, are installed directly on the system board. The expansioncard cage containing the left riser accommodates up to two full-length PCIe or PCI-X expansion cards, while the central riser accommodates one half-length PCIe expansion card. The system provides space for an optional optical drive.
Book.book Page 54 Friday, February 3, 2006 11:09 AM Figure 3-2. Removing the Front Bezel 2 1 1 bezel lock 2 control panel LCD Replacing the Front Bezel To replace the front bezel, perform the above steps in reverse. Opening and Closing the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Book.book Page 55 Friday, February 3, 2006 11:09 AM Closing the System 1 Lift up the latch on the cover. 2 Place the cover on top of the system and offset the cover slightly back so that it clears the chassis J hooks and lays flush on the system chassis. See Figure 3-3. 3 Push down the latch to lever the cover into the closed position. 4 Rotate the latch release lock in a clockwise direction to secure the cover. Figure 3-3.
Book.book Page 56 Friday, February 3, 2006 11:09 AM Before You Begin Hard drives are supplied in special hot-pluggable drive carriers that fit in the hard-drive bays. Depending on your configuration, you received one of the following two drive carrier types: • SATA drive carrier — Usable only with a SATA hard drive. • SATAu drive carrier — Usable with either a SAS hard drive or a SATA hard drive with a universal interposer card.
Book.book Page 57 Friday, February 3, 2006 11:09 AM Installing a Drive Blank The process for installing a drive blank depends on whether your system is configured with 3.5-inch or 2.5-inch hard drives. For 3.5-inch hard drive configurations, the drive blank is keyed to ensure correct insertion into the drive bay. To install a 3.5-inch drive blank, insert and rotate in the keyed side of the blank into the drive bay and press evenly on the other end of the blank until it is fully inserted and latched. For 2.
Book.book Page 58 Friday, February 3, 2006 11:09 AM Figure 3-4. Installing a Hot-Plug Hard Drive 1 2 3 1 hard drive 2 drive carrier 3 drive carrier release handle b Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. c Close the handle to lock the drive in place. 4 Replace the front bezel, if it was removed in step 1.
Book.book Page 59 Friday, February 3, 2006 11:09 AM Installing a SAS Hard Drive Into a SATAu Drive Carrier NOTE: SAS hard drives must be installed only in SATAu drive carriers. The SATAu drive carrier is labeled "SATAu" and also has marks indicating the SAS and SATA mounting screws. 1 Insert the SAS hard drive into the hard-drive carrier with the connector end of the drive at the rear. See Figure 3-5.
Book.book Page 60 Friday, February 3, 2006 11:09 AM Installing a SATA Hard Drive Into a SATA Drive Carrier NOTE: SATA hard drives that connect directly to the SAS backplane must be installed in SATA drive carriers (labeled "SATA"). Only SATA hard drives with interposer cards can be installed in SATAu drive carriers. 1 Insert the SATA hard drive into the hard-drive carrier with the connector end of the drive at the rear. See Figure 3-6.
Book.book Page 61 Friday, February 3, 2006 11:09 AM Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier NOTE: When you install a SATA hard drive into a SATAu drive carrier, you must install an interposer card onto the back of the hard drive. The SATAu drive carrier is labeled "SATAu" and also has marks indicating the SAS and SATA mounting screws. 1 Insert the SATA hard drive into the SATAu hard-drive carrier with the connector end of the drive at the rear. See Figure 3-7.
Book.book Page 62 Friday, February 3, 2006 11:09 AM Figure 3-7. Installing a SATA Hard Drive and Interposer Card Into a SATAu Drive Carrier 1 2 3 4 SATAu SAS 5 1 screws (4) 2 SATAu drive carrier 4 SATA hard-drive 5 hole labels 3 interposer card (SATA only) Power Supplies Your system supports one or two power supplies rated at an output of 750 W. If only one power supply is installed, it must be installed in the left power supply bay (1).
Book.book Page 63 Friday, February 3, 2006 11:09 AM Removing a Power Supply NOTICE: The system requires one power supply for the system to operate normally. The system is in the redundant mode when two power supplies are installed and both power supplies are connected to an AC power source. Remove and replace only one power supply at a time in a system that is powered on.
Book.book Page 64 Friday, February 3, 2006 11:09 AM Figure 3-8. Removing and Installing a Power Supply 1 2 3 1 locking tab 2 cable retention bracket 3 power-supply handle Replacing a Power Supply 1 With the power-supply handle in the extended position, slide the new power supply into the chassis. See Figure 3-8. 2 Rotate the handle down until it is completely flush with the power-supply faceplate and the orange snap engages. See Figure 3-8.
Book.book Page 65 Friday, February 3, 2006 11:09 AM Installing the Power Supply Blank To install the power supply blank, insert the tab on the right edge of the blank into the slot in the power supply bay wall. Rotate the blank into the power supply bay and secure with the Phillips screw. System Fans The system includes four hot-pluggable cooling fans.
Book.book Page 66 Friday, February 3, 2006 11:09 AM Figure 3-9. Removing and Installing a Cooling Fan 2 3 1 1 fan bracket 2 fan handle 3 fan Replacing a Cooling Fan 1 Ensure that the fan handle is upright and lower the fan into its fan cage until the fan is fully seated. Then lower the fan handle until it snaps into place. See Figure 3-9. 2 Close the system. See "Closing the System" on page 55. Cooling Shroud The cooling shroud produces and directs airflow over the system memory modules.
Book.book Page 67 Friday, February 3, 2006 11:09 AM Removing the Cooling Shroud 1 The cooling shroud is secured with a latch at the end of the shroud. Release the latch by pulling it towards the outside wall of the chassis. See Figure 3-10. 2 Rotate the shroud upward and toward the front of the system on its hinges, and then lift the shroud out of the system. Figure 3-10.
Book.book Page 68 Friday, February 3, 2006 11:09 AM Fan Brackets Removing the Fan Bracket CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
Book.book Page 69 Friday, February 3, 2006 11:09 AM Figure 3-11. Removing and Installing the Fan Bracket 3 2 4 1 5 1 release latch 2 fan bracket 4 fan bracket slot in power supply cage 5 tabs (2) 3 plastic clip Replacing the Fan Bracket 1 Insert the two tabs on the right side of the fan bracket into the two slots on the system board tray. 2 Gently rotate the left end of the fan bracket downward into the system until the release latch and plastic clip fully engage.
Book.book Page 70 Friday, February 3, 2006 11:09 AM configuration. Although the cabling for the two types of daughter cards is different (the SAS controller daughter card has only one connector, while the SAS RAID controller daughter card has two), both cards install into the sideplane as described below. The SAS RAID controller daughter card is shown in Figure 3-12.
Book.book Page 71 Friday, February 3, 2006 11:09 AM Figure 3-12.
Book.book Page 72 Friday, February 3, 2006 11:09 AM SAS and SAS RAID Controller Daughter Card Cabling Guidelines Figure 3-13. SAS Controller Daughter Card Cabling With all Backplanes 2 1 3 4 1 SAS controller daughter card 4 backplane Figure 3-14. 2 SAS controller 0 3 SAS backplane A SAS RAID Controller Daughter Card Cabling With 3.5-inch x6 Backplane 3 2 1 4 5 6 72 1 SAS controller 0 2 SAS RAID controller daughter card 3 SAS controller 1 4 SAS backplane A 5 3.
Book.book Page 73 Friday, February 3, 2006 11:09 AM Figure 3-15. SAS RAID Controller Daughter Card Cabling With 3.5-inch x4 Backplane 2 3 1 4 5 1 SAS controller 0 2 SAS RAID controller daughter card 4 SAS backplane A 5 3.5-inch x4 backplane Figure 3-16. 3 SAS controller 1 SAS RAID Controller Daughter Card Cabling With 2.5-inch x8 Backplane 3 2 4 1 5 6 1 SAS controller 0 2 SAS RAID controller daughter card 3 SAS backplane A 4 SAS controller 1 5 SAS backplane B 6 2.
Book.book Page 74 Friday, February 3, 2006 11:09 AM Removing a SAS Controller Daughter Card 1 Disconnect any battery connectors if applicable. 2 Disconnect the control panel cable. See "Removing the Control Panel Assembly" on page 105 3 Disconnect any SAS cables from the card. 4 Gently press down on the release tab while sliding the SAS controller daughter card in its tray away from the sideplane connector, freeing the chassis slots on the tray from the chassis hooks, and lifting the card from the system.
Book.book Page 75 Friday, February 3, 2006 11:09 AM Figure 3-17. Installing a RAID Battery 3 4 2 1 1 chassis battery carrier slot (2) 4 SAS RAID controller daughter card battery 2 battery cable 3 battery carrier Removing a RAID Battery 1 Disconnect the cable between the RAID battery and the SAS RAID controller daughter card. See Figure 3-17. 2 Press down and to the left on the battery carrier to disengage the carrier from the chassis battery carrier slots.
Book.book Page 76 Friday, February 3, 2006 11:09 AM Configuring the Boot Device NOTE: System boot is not supported from an external device attached to a SAS or SCSI adapter. See support.dell.com for the latest support information about booting from external devices. If you plan to boot the system from a hard drive, the drive must be attached to the primary (or boot) controller. The device that the system boots from is determined by the boot order specified in the System Setup program.
Book.book Page 77 Friday, February 3, 2006 11:09 AM 4 Open the expansion-card guide latch and remove the filler bracket. See Figure 3-18. 5 Install the expansion card: a If the expansion card is full length, align its front edge with the front card guide. See Figure 3-18. b Position the expansion card so that the card-edge connector aligns with the expansion-card connector on the expansion-card riser board.
Book.book Page 78 Friday, February 3, 2006 11:09 AM Removing an Expansion Card CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system.
Book.book Page 79 Friday, February 3, 2006 11:09 AM Figure 3-19. Installing and Removing the Expansion-Card Cage 1 2 3 1 expansion-card cage 2 chassis pins (2) 3 release latches (2) 6 Lift the cage straight up to clear the chassis. See Figure 3-19. Replacing the Expansion-Card Cage CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Book.book Page 80 Friday, February 3, 2006 11:09 AM Installing a RAC Card CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. The optional Remote Access Controller (RAC) provides a set of advanced features for managing the server remotely.
Book.book Page 81 Friday, February 3, 2006 11:09 AM 6 Align the front edge of the RAC card with the two front plastic retention standoffs adjacent to the RAC system board connector, and press down the side of the card until it is fully seated. See Figure 3-20. When the front of the card is fully seated, the plastic standoff snaps over the edge of the card. 7 Connect the two short ribbon cables to the RAC card and the system board.
Book.book Page 82 Friday, February 3, 2006 11:09 AM Figure 3-21. Removing and Installing the Optical Drive Tray 1 2 3 4 1 optical-drive cable 4 optical drive 2 optical-drive release tab 3 optical -drive tray Installing the Optical Drive 1 Align the optical drive tray with its opening in the front panel.
Book.book Page 83 Friday, February 3, 2006 11:09 AM Diskette Drive Removing the Diskette Drive From the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Book.book Page 84 Friday, February 3, 2006 11:09 AM Figure 3-22. Installing and Removing the Diskette Drive From the System 2 1 3 diskette drive carrier 1 2 release tabs (2) 3 media bay Installing the Diskette Drive Into the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Book.book Page 85 Friday, February 3, 2006 11:09 AM 7 Replace the front bezel if removed in step 2. See "Replacing the Front Bezel" on page 54. 8 Reconnect the system and peripherals to their electrical outlets. Removing the Diskette Drive From the Drive Carrier 1 Remove the diskette drive from the system. See "Removing the Diskette Drive From the System" on page 83. 2 Gently draw one side of the carrier away from the diskette drive until the drive pops from the tray. See Figure 3-23. Figure 3-23.
Book.book Page 86 Friday, February 3, 2006 11:09 AM SCSI Tape Drive This section describes how to configure and install an internal SCSI tape drive. NOTE: Installing a SCSI tape drive requires an optional SCSI controller card. Removing and Installing an Internal SCSI Tape Drive NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions in your Product Information Guide.
Book.book Page 87 Friday, February 3, 2006 11:09 AM 4 Prepare the tape drive for installation. Ground yourself by touching an unpainted metal surface on the back of the system, unpack the drive (and controller card, if applicable), and compare the jumper and switch settings with those in the drive documentation. 5 Aligning the four holes on the tape drive with the four screw holes on the tape drive rails, affix the rails to the drive. 6 Insert the tape drive along the rails in the media bay.
Book.book Page 88 Friday, February 3, 2006 11:09 AM Removing and Replacing the Tape Drive Cable Retention Bracket The optional tape drive available with the 3.5" x4 and 2.5" x8 backplane configurations connects to the system board through an expansion card plugged into one of the PCI expansion card slots. The tape drive cable is routed along the right side of the chassis and behind the tape drive cable retention bracket.
Book.book Page 89 Friday, February 3, 2006 11:09 AM System Memory You can upgrade your system memory to a maximum of 32 GB by installing 533MHz or 667MHz fully buffered (FB) DDR II memory modules in sets of 256-MB, 512-MB, 1-GB, 2-GB, or 4-GB. The eight memory sockets are located on the system board under the cooling shroud adjacent to the power supply bays. See Figure 6-2. You can purchase memory upgrade kits from Dell.
Book.book Page 90 Friday, February 3, 2006 11:09 AM Non-Optimal Memory Configurations System performance can be affected if your memory configuration does not conform to the preceding installation guidelines. Your system may issue an error message during startup stating that your memory configuration is non-optimal. Memory Sparing Support The system supports memory sparing if eight identical memory modules are installed in the system.
Book.book Page 91 Friday, February 3, 2006 11:09 AM NOTICE: Never remove the memory cooling shroud without first powering down the system. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 4 Locate the memory module sockets on the system board. See Figure 6-2. CAUTION: The DIMMs are hot to the touch for some time after the system has been powered down. Allow time for the DIMMs to cool before handling them.
Book.book Page 92 Friday, February 3, 2006 11:09 AM 9 Replace the memory cooling shroud. See "Installing the Cooling Shroud" on page 67. NOTICE: Never operate your system with the memory cooling shroud removed. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 10 Close the system. See "Opening the System" on page 54. 11 (Optional) Enter the System Setup program, and check the System Memory setting on the main System Setup screen.
Book.book Page 93 Friday, February 3, 2006 11:09 AM Activating the Integrated NIC TOE To add TCP/IP Offload Engine (TOE) functionality to the system’s integrated NIC, install the TOE NIC hardware key in the TOE_KEY socket on the system board (see Figure 6-2.) Processors You can upgrade your processor(s) to take advantage of future options in speed and functionality.
Book.book Page 94 Friday, February 3, 2006 11:09 AM Figure 3-28. Installing and Removing the Heat Sink 1 2 3 1 heat sink 2 heat-sink retention levers (2) 3 retention lever latch 7 Wait 30 seconds for the heat sink to loosen from the processor. 8 Open the other heat sink retention lever. 9 If the heat sink has not separated from the processor, carefully rotate the heat sink in a clockwise, then counterclockwise direction until it releases from the processor.
Book.book Page 95 Friday, February 3, 2006 11:09 AM Figure 3-29. Installing and Removing a Processor 2 3 1 6 5 4 1 notch in processor (2) 2 processor 3 socket-release lever 4 processor shield 5 ZIF socket 6 socket key (2) 13 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. NOTICE: Be careful not to bend any of the pins on the ZIF socket when removing the processor.
Book.book Page 96 Friday, February 3, 2006 11:09 AM 4 Install the heat sink. NOTE: If you did not receive a replacement heat sink, use the heat sink that you removed in step 10. a If you receive a heat sink and pre-applied thermal grease with your processor kit, remove the protective sheet from the thermal grease layer on top of the heat sink.
Book.book Page 97 Friday, February 3, 2006 11:09 AM 3 Locate the battery socket. See "System Board Connectors" on page 137. NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
Book.book Page 98 Friday, February 3, 2006 11:09 AM 8 Enter the System Setup program to confirm that the battery is operating properly. See "Entering the System Setup Program" on page 37. 9 Enter the correct time and date in the System Setup program's Time and Date fields. 10 Exit the System Setup program. 11 To test the newly installed battery, turn off the system and disconnect it from the electrical outlet for at least an hour.
Book.book Page 99 Friday, February 3, 2006 11:09 AM Figure 3-31. Replacing the Left Riser Board 3 4 5 2 1 1 riser release pin 2 expansion-card rails 4 riser securing tabs (6) 5 riser securing slots (6) 3 expansion-card cage Installing the Left Riser Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Book.book Page 100 Friday, February 3, 2006 11:09 AM Removing the Central Riser Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Book.book Page 101 Friday, February 3, 2006 11:09 AM Sideplane Board Removing the Sideplane Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
Book.book Page 102 Friday, February 3, 2006 11:09 AM Figure 3-33. Sideplane Removal and Installation 2 3 4 1 5 1 sideplane board 2 sideplane release tabs (2) 4 backplane connector 5 pins (2) 3 guides (2) Installing the Sideplane Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Book.book Page 103 Friday, February 3, 2006 11:09 AM SAS Backplane Board Removing the SAS Backplane Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
Book.book Page 104 Friday, February 3, 2006 11:09 AM Figure 3-34. SAS Backplane Board Removal 3 4 2 5 1 1 drive carrier 2 SAS-backplane board release pin 4 securing slots (10) 5 securing tabs (10) 3 SAS backplane board Installing the SAS Backplane Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Book.book Page 105 Friday, February 3, 2006 11:09 AM 7 Reinstall the SAS controller daughter card. See "Installing a SAS Controller Daughter Card" on page 70. 8 Reattach the SAS controller daughter card cables and the control panel cable. See "SAS and SAS RAID Controller Daughter Card Cabling Guidelines" on page 72. 9 Reinstall the hard drives. See "Installing a Hot-Plug Hard Drive" on page 57. NOTE: Reinstall the hard drives in the same drive bays from which they were removed.
Book.book Page 106 Friday, February 3, 2006 11:09 AM b Using a T10 Torx driver, remove the two screws that secure the display module to the system chassis. c Remove the display module from the chassis cutout. Figure 3-35.
Book.book Page 107 Friday, February 3, 2006 11:09 AM 4 Connect the display module cable to the control panel board. See Figure 3-35. 5 Connect the control panel cable to the control panel board. See Figure 3-35. 6 Close the system. See "Closing the System" on page 55. 7 Reconnect the system to the power source and turn on the system and attached peripherals. 8 If applicable, install the bezel.
Book.book Page 108 Friday, February 3, 2006 11:09 AM Figure 3-36. System Board Removal 2 3 1 4 1 system-board tray 4 system-board securing tabs 2 system-board tray riser release pin 3 system board Installing the System Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Book.book Page 109 Friday, February 3, 2006 11:09 AM 5 Replace the sideplane. See "Installing the Sideplane Board" on page 102 6 Reinstall the TOE key, if applicable. See Figure 6-2 for the TOE key’s location. 7 Replace the heatsink(s) and microprocessor(s). See "Installing a Processor" on page 95. 8 Replace the memory modules. See "Installing Memory Modules" on page 90. 9 If applicable, replace the RAC card. See "Installing a RAC Card" on page 80. 10 Replace the fan bracket.
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Book.book Page 111 Friday, February 3, 2006 11:09 AM Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Book.book Page 112 Friday, February 3, 2006 11:09 AM Checking the Equipment This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform any of the procedures, see "Troubleshooting External Connections" on page 112. Troubleshooting IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously.
Book.book Page 113 Friday, February 3, 2006 11:09 AM Troubleshooting the Video Subsystem Problem • Monitor is not working properly. • Video memory is faulty. Action 1 Check the system and power connections to the monitor. 2 Determine whether the system has an expansion card with a video output connector. In this system configuration, the monitor cable should normally be connected to the connector on the expansion card, not to the system’s integrated video connector.
Book.book Page 114 Friday, February 3, 2006 11:09 AM 4 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 131. If the problem is not resolved, see "Getting Help" on page 147. Troubleshooting the Mouse Problem • System message indicates a problem with the mouse. • Mouse is not functioning properly. Action 1 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 131. If the test fails, continue to the next step.
Book.book Page 115 Friday, February 3, 2006 11:09 AM Troubleshooting a Serial I/O Device Problem • Device connected to the serial port is not operating properly. Action 1 Turn off the system and any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable. 3 Turn off the system and the serial device, and swap the device with a comparable device.
Book.book Page 116 Friday, February 3, 2006 11:09 AM Troubleshooting a NIC Problem • NIC cannot communicate with network. Action 1 Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 132. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 19. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing.
Book.book Page 117 Friday, February 3, 2006 11:09 AM 3 Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 78. 4 Let the system dry thoroughly for at least 24 hours. 5 Close the system. See "Opening and Closing the System" on page 54. 6 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the system does not start properly, see "Getting Help" on page 147.
Book.book Page 118 Friday, February 3, 2006 11:09 AM Troubleshooting the System Battery Problem • System message indicates a problem with the battery. • System Setup program loses system configuration information. • System date and time do not remain current. NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.
Book.book Page 119 Friday, February 3, 2006 11:09 AM NOTICE: You can hot-plug the power supplies. One power supply must be installed for the system to operate. The system is in the redundant mode when two power supplies are installed. Remove and install only one power supply at a time in a system that is powered on. Operating the system for extended periods of time with only one power supply installed, without a power supply blank installed, can cause the system to overheat. Remove the faulty power supply.
Book.book Page 120 Friday, February 3, 2006 11:09 AM Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Run the appropriate diagnostic test. See "Using Server Administrator Diagnostics" on page 131. 2 Open the system.
Book.book Page 121 Friday, February 3, 2006 11:09 AM 3 Enter the System Setup program and check the system memory setting. See "Entering the System Setup Program" on page 37. If the amount of memory installed matches the system memory setting, go to step 11. 4 Remove the bezel. See "Front Bezel" on page 53. 5 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 6 Open the system. See "Opening and Closing the System" on page 54.
Book.book Page 122 Friday, February 3, 2006 11:09 AM Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Enter the System Setup program and verify that the diskette drive is configured correctly.
Book.book Page 123 Friday, February 3, 2006 11:09 AM 23 Repeat step 17 through step 23 until all expansion cards are reinstalled or one of the expansion cards causes the tests to fail. If the problem is not resolved, see "Getting Help" on page 147. Troubleshooting an Optical Drive Problem • System cannot read data from a CD or DVD in an optical drive. • Optical drive indicator does not blink during boot.
Book.book Page 124 Friday, February 3, 2006 11:09 AM Action 1 Remove the tape cartridge you were using when the problem occurred, and replace it with a tape cartridge that you know works. 2 Ensure that the SCSI device drivers for the tape drive are installed and are configured correctly. See "Removing and Installing an Internal SCSI Tape Drive" on page 86. 3 Reinstall the tape-backup software as instructed in the tape-backup software documentation.
Book.book Page 125 Friday, February 3, 2006 11:09 AM Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. NOTICE: This troubleshooting procedure can destroy data stored on the hard drive.
Book.book Page 126 Friday, February 3, 2006 11:09 AM c Verify that the cable connections between SAS backplane(s) and the SAS daughter card are correct. See "Installing a SAS Controller Daughter Card" on page 70. d Verify that the SAS cables are securely seated in their connectors. e Verify that the power connectors on the SAS backplane(s) are securely seated in their connectors. f Close the system. See "Closing the System" on page 55.
Book.book Page 127 Friday, February 3, 2006 11:09 AM 9 If you have a SAS RAID controller daughter card, ensure that the following RAID components are properly installed and connected: • Memory module • Battery 10 Verify that the cable connections between the SAS backplane(s) and the SAS controller daughter card are correct. See "Installing a SAS Controller Daughter Card" on page 70. 11 Ensure that the cables are firmly connected to the SAS controller daughter card and the SAS backplane board.
Book.book Page 128 Friday, February 3, 2006 11:09 AM 7 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, go to the next step. 8 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9 Open the system. See "Opening and Closing the System" on page 54. 10 Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 78. 11 Close the system.
Book.book Page 129 Friday, February 3, 2006 11:09 AM 6 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 7 Run the appropriate online diagnostic test. If the tests fail or the problem persists, continue to the next step. 8 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9 Open the system. See "Opening and Closing the System" on page 54. 10 Remove processor 2, leaving only processor 1 installed.
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Book.book Page 131 Friday, February 3, 2006 11:09 AM Running the System Diagnostics If you experience a problem with your system, run the diagnostics before calling for technical assistance. The purpose of the diagnostics is to test your system's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use diagnostics test results to help you solve the problem.
Book.book Page 132 Friday, February 3, 2006 11:09 AM Running the System Diagnostics The system diagnostics is run from the utility partition on your hard drive. NOTICE: Use the system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. In addition, use only the program that came with your system (or an updated version of that program). 1 As the system boots, press during POST.
Book.book Page 133 Friday, February 3, 2006 11:09 AM Selecting Diagnostics Options Use the Diagnostics Options area to select how you want to test a device. You can set the following options: • Non-Interactive Tests Only — When checked, runs only tests that require no user intervention. • Quick Tests Only — When checked, runs only the quick tests on the device. Extended tests will not run when you select this option. • Show Ending Timestamp — When checked, time stamps the test log.
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Book.book Page 135 Friday, February 3, 2006 11:09 AM Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. System Board Jumpers Figure 6-1 shows the location of the configuration jumpers on the system board. Table 6-1 lists the jumper settings. NOTE: To access the jumpers, remove the cooling shroud by lifting the release latch and sliding the shroud towards the front of the system. See Figure 3-10.
Book.book Page 136 Friday, February 3, 2006 11:09 AM Figure 6-1. System Board Jumpers Table 6-1. System Board Jumper Settings Jumper 1 Setting PWRD_EN Description (default) The password feature is enabled. The password feature is disabled. 2 NVRAM_CLR (default) The configuration settings are retained at system boot. The configuration settings are cleared at the next system boot.
Book.book Page 137 Friday, February 3, 2006 11:09 AM System Board Connectors See Figure 6-2 and Table 6-2 for the location and description of system board connectors. Figure 6-2.
Book.book Page 138 Friday, February 3, 2006 11:09 AM Table 6-2.
Book.book Page 139 Friday, February 3, 2006 11:09 AM SAS Backplane Board Connectors Figure 6-3, Figure 6-4, and Figure 6-5 show the location of the connectors on the three SAS backplane board options. Figure 6-3. SAS Backplane Board Components: 3.
Book.book Page 140 Friday, February 3, 2006 11:09 AM Figure 6-4. SAS Backplane Board Components: 3.
Book.book Page 141 Friday, February 3, 2006 11:09 AM Figure 6-5. SAS Backplane Board Components: 2.
Book.book Page 142 Friday, February 3, 2006 11:09 AM Sideplane Board Connectors See Figure 6-6 for the location and description of connectors on the sideplane board. Figure 6-6.
Book.book Page 143 Friday, February 3, 2006 11:09 AM Figure 6-7. Optional PCIe Left Expansion-Card Riser Board Components 1 2 3 4 5 1 riser release pin 2 slot 2 PCIe x8 lane width 4 pin guide (2) 5 system board connector 3 slot 3 PCIe x4 lane width Figure 6-8.
Book.book Page 144 Friday, February 3, 2006 11:09 AM Figure 6-9. Optional PCIe Expansion-Card Central Riser Board Components 1 2 1 slot 1 PCI-X - x8 lane width 2 system board connector Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" on page 37. The password jumper enables these password features or disables them and clears any password(s) currently in use.
Book.book Page 145 Friday, February 3, 2006 11:09 AM 8 Open the system. See "Opening and Closing the System" on page 54. 9 Install the jumper plug on the password jumper. 10 Lower the memory module shroud. 11 Close the system. 12 Reconnect your system and peripherals to their electrical outlets, and turn on the system. 13 Assign a new system and/or setup password. To assign a new password using the System Setup program, see "Assigning a System Password" on page 45.
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Book.book Page 147 Friday, February 3, 2006 11:09 AM Getting Help Technical Assistance If you need assistance with a technical problem, perform the following steps: 1 Complete the procedures in "Troubleshooting Your System" on page 111. 2 Run the system diagnostics and record any information provided. 3 Make a copy of the Diagnostics Checklist, and fill it out. 4 Use Dell's extensive suite of online services available at Dell Support at support.dell.
Book.book Page 148 Friday, February 3, 2006 11:09 AM www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service apmarketing@dell.
Book.book Page 149 Friday, February 3, 2006 11:09 AM Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations. Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip available when you call.
Book.book Page 150 Friday, February 3, 2006 11:09 AM Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist. If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer.
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Book.book Page 152 Friday, February 3, 2006 11:09 AM Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (support) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed.
Book.book Page 153 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
Book.book Page 154 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Brunei Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Care (Penang, Malaysia) 604 633 4888 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.
Book.book Page 155 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
Book.book Page 156 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
Book.book Page 157 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.
Book.book Page 158 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.
Book.book Page 159 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.
Book.book Page 160 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
Book.book Page 161 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
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Book.book Page 163 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Norway (Lysaker) Website: support.euro.dell.
Book.book Page 164 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Singapore (Singapore) Website: support.ap.dell.
Book.book Page 165 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.
Book.book Page 166 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
Book.book Page 167 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp City Code: 1344 E-mail: dell_direct_support@dell.
Book.book Page 168 Friday, February 3, 2006 11:09 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Book.book Page 169 Friday, February 3, 2006 11:09 AM Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located. ANSI — American National Standards Institute.
Book.book Page 170 Friday, February 3, 2006 11:09 AM cm — Centimeter(s). DIN — Deutsche Industrie Norm. cmos — Complementary metal-oxide semiconductor. directory — Directories help keep related files organized on a disk in a hierarchical, “inverted tree” structure. Each disk has a “root” directory. Additional directories that branch off the root directory are called subdirectories. Subdirectories may contain additional directories branching off them.
Book.book Page 171 Friday, February 3, 2006 11:09 AM expansion-card connector — A connector on the system board or riser board for plugging in an expansion card. F — Fahrenheit. FAT — File allocation table. The file system structure used by MS-DOS to organize and keep track of file storage. The Microsoft® Windows® operating systems can optionally use a FAT file system structure.
Book.book Page 172 Friday, February 3, 2006 11:09 AM KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. MAC address — Media Access Control address. Your system’s unique hardware number on a network. KBps — Kilobyte(s) per second. mAh — Milliampere-hour(s). key combination — A command requiring you to press multiple keys at the same time (for example, ). Mb — Megabit(s); 1,048,576 bits. kg — Kilogram(s); 1000 grams. MB — Megabyte(s); 1,048,576 bytes.
Book.book Page 173 Friday, February 3, 2006 11:09 AM NTFS — The NT File System option in the Windows 2000 operating system. NVRAM — Nonvolatile random-access memory. Memory that does not lose its contents when you turn off your system. NVRAM is used for maintaining the date, time, and system configuration information. parity — Redundant information that is associated with a block of data. partition — You can divide a hard drive into multiple physical sections called partitions with the fdisk command.
Book.book Page 174 Friday, February 3, 2006 11:09 AM ROMB — RAID on motherboard. rpm — Revolutions per minute. RTC — Real-time clock. SAS — Serial-attached SCSI. SATA — Serial Advanced Technology Attachment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SDRAM — Synchronous dynamic random-access memory. sec — Second(s).
Book.book Page 175 Friday, February 3, 2006 11:09 AM UNIX — Universal Internet Exchange. UNIX, the precursor to Linux, is an operating system written in the C programming language. uplink port — A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable. UPS — Uninterruptible power supply. A battery-powered unit that automatically supplies power to your system in the event of an electrical failure. USB — Universal Serial Bus.
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