User's Manual
Print Quality Problems
NOTE: For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the
Printer Menus" and "Dell Printer Configuration Web Tool."
The output is too light.
Action Yes No
1 Check if the whole page is printed light.
Go to
action 2.
Go to
action
8.
2
The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each
toner cartridge.
1. Check the toner level in the Status tab in the Status Monitor.
2. Replace the toner cartridges as necessary.
Does this solve your problem?
The task
is
complete.
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action
3.
3
If you are using non-Dell brand toner cartridges, enable the Non-Dell Toner option.
1. Launch the Dell Printer Configuration Web Tool by entering your printer's IP address
in your web browser. (If you do not know how to launch the Dell Printer Configuration
Web Tool, see "
Dell Printer Configuration Web Tool.")
2. Select Printer Settings.
3. Click the Printer Maintenance tab.
4. Select Non-Dell Toner.
5. Ensure that the On check box is not selected.
Does this solve your problem?
The task
is
complete.
Go to
action
4.
4
Disable the Toner Saving Mode in the printer driver.
1. On the Advanced tab, ensure that the Toner Saving Mode check box is not selected.
Does this solve your problem?
The task
is
complete.
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action
5.
5
The print media surface may be uneven. Try changing the Paper Type setting in the printer
driver. For example, change the plain paper to plain thick.
1. On the Paper/Output tab, change the Paper Type setting.
Does this solve your problem?
The task
is
complete.
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action
6.
6
Verify that the correct print media is being used. See "
Supported Paper Sizes." If not, use the
print media recommended for the printer.
Does this solve your problem?
The task
is
complete.
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action
7.
7
Ensure that eight yellow ribbons are correctly removed from the drum cartridges. See "
Replacing
the Drum Cartridges." If not, remove the ribbons.
Does this solve your problem?
The task
is
complete.
Go to
action
9.
8
Clean inside the printer by using the cleaning rod. See "
Cleaning Inside the Printer."
1. After the cleaning is completed, start Tool Box. For how to start Tool Box, see
"
Understanding Your Printer Software."
The Tool Box opens.
2. Select Chart Print from the left list.
The task
is
complete.
Go to
action
9.