User's Manual

Tray 1 Misfeed jam
Action Yes No
1
Ensure that the tray 1 is properly inserted.
Does this solve your problem?
The task is
complete.
Proceed to the action corresponding to the type of
the print media being used:
Thick - 2a
Thin - 2b
Coated - 2c
Envelope - 2d
Label paper - 2e
Transparency - 2f
Manual Dup - 2g
Others - 2h
2a
Use thick paper that is 216 gsm or less.
Does this solve your problem?
The task is
complete.
Go to action 3a.
2b
Use thin paper that is 60 gsm or more.
Does this solve your problem?
The task is
complete.
Go to action 3a.
2c
Load coated paper on the MPF one sheet at a
time.
Does this solve your problem?
The task is
complete.
Go to action 3b.
2d
Correct the position of the envelop flap. See
"
Loading Print Media."
Does this solve your problem?
The task is
complete.
Go to action 3c.
2e
Reduce label papers set to 49 mm or less.
Does this solve your problem?
The task is
complete.
Go to action 2g.
2f
Reduce transparencies set to 12 mm or less.
Does this solve your problem?
The task is
complete.
Go to action 3a.
2g
Ensure that the print media is not curled.
Does this solve your problem?
The task is
complete.
Go to action 3a.
2h
Is the print media damp?
If so, turn the media over and then try again.
Does this solve your problem?
The task is
complete.
Go to action 4a.
3a
Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 3b.
3b
Wipe the separator rollers in tray 1 with a
cloth moistened with water.
Does this solve your problem?
The task is
complete.
Contact Dell.
3c
Press the envelope to expel any remaining air
in it.
Does this solve your problem?
The task is
complete.
Go to action 3d.
3d
Smooth the envelope if there is any distortion
on it.
Does this solve your problem?
The task is
complete.
Go to action 4b.
4a
Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 3a.
4b
Reduce the number of envelopes set.
The task is
Go to action 4c.