User's Manual

Does this solve your problem?
complete.
4c
Change the envelope with another one and
then try again.
Is the problem reduced or recovered?
The task is
complete.
Go to action 3b.
MPF Misfeed jam
Action Yes No
1
Proceed to the action corresponding to the type of the print media being
used:
Thick - 2a
Thin - 2b
Coated - 2c
Envelope - 2d
manual Dup - 2e
Others - 2f
- -
2a
Use thick paper that is 216 gsm or less.
Does this solve your problem?
The task is
complete.
Go to action
3a.
2b
Use thin paper that is 60 gsm or more.
Does this solve your problem?
The task is
complete.
Go to action
3a.
2c
Load coated paper one sheet at a time.
Does this solve your problem?
The task is
complete.
Go to action
3b.
2d
Correct the position of the envelop flap. See "
Loading Print Media."
Does this solve your problem?
The task is
complete.
Go to action
3c.
2e
Ensure that the print media is not curled.
Does this solve your problem?
The task is
complete.
Go to action
3a.
2f
Is the print media damp?
If so, turn the media over and then try again.
Does this solve your problem?
The task is
complete.
Go to action
4a.
3a
Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action
3b.
3b
Wipe the separator rollers in MPF with a cloth moistened with water.
Does this solve your problem?
The task is
complete.
Contact Dell.
3c
Press the envelope to expel any remaining air in it.
Does this solve your problem?
The task is
complete.
Go to action
3d.
3d
Smooth the envelope if there is any distortion on it.
Does this solve your problem?
The task is
complete.
Go to action
4b.
4a
Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action
3a.
4b
Reduce the number of envelopes set.
Does this solve your problem?
The task is
complete.
Go to action
4c.
4c
Change the envelope with another one and then try again.
Is the problem reduced or recovered?
The task is
complete.
Go to action
3b.