User's Manual

3
Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 4.
4
Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 5.
5
Wipe the separator rollers in the tray where the multi-feed occurred
with a cloth moistened with water.
Does this solve your problem?
The task is
complete.
Go to action 6.
6
Replace the separator rollers in the tray where the multi-feed
occurred if you have a spare.
Does this solve your problem?
The task is
complete.
Contact Dell.
MPF Multi-feed jam
Action Yes No
1
Ensure the media type you are using.
If using coated paper, go to action 2.
If using other type of print media, go to action 3.
- -
2
Use print media that is not damp.
Does this solve your problem?
The task is complete. Go to action 3.
3
Fan the print media.
Does this solve your problem?
The task is complete. Go to action 4.
4
Wipe the separator rollers in the MPF with a cloth moistened with water.
Does this solve your problem?
The task is complete. Go to action 5.
5
Replace the separator rollers in the MPF if you have a spare.
Does this solve your problem?
The task is complete. Contact Dell.
Noise
Action Yes No
1
To specify the cause of the noise, perform the Auto
Registration Adjustment.
Does the noise persist?
Go to action 2.
Go to
action
3.
2
Replace the belt unit if you have a spare.
1. Replace the belt unit. See "
Replacing the Belt
Unit."
2. After you replace the belt unit, start Tool Box.
For how to start Tool Box, see "
Understanding
Your Printer Software."
The Tool Box opens.
3. Select Chart Print from the left list.
4. Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. (The belt unit you are
using has been damaged. Replace it with a new
one.)
Go to
action
4.
Replace the fuser if you have a spare.
1. Replace the fuser. See "Replacing the Fuser."