User's Manual

Compile Exit SNR OFF Jam
Action Yes No
1
Remove the print media left in the H Transport Unit.
Does this solve your problem?
The task is complete. Contact Dell.
Set Eject Jam
Action Yes No
1
If using non-recommended print media, use the print media recommended for
the printer.
Does this solve your problem?
The task is
complete.
Go to action
2.
2
Check if the print media on the tray obstruct the output slot.
Remove the print media on the tray.
Does this solve your problem?
The task is
complete.
Go to action
3.
3
Check if the print media is curled.
Uncurl the print media and then set it again.
Does this solve your problem?
The task is
complete.
Go to action
4.
4
Wipe the separator rollers in tray 1 with a cloth moistened with water.
Does this solve your problem?
The task is
complete.
Contact Dell.
Other Problems
Problem Action
Condensation
has occurred
inside the
printer.
This usually occurs within several hours after you heat the room in winter. This also occurs when the
printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity
or relocate the printer to an appropriate environment.
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the
display.
You need to know your printer's model type and serial number. See the label located inside the side door of your printer.
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