Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter User’s Guide
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ________________________________________ Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved.
Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Architecture . . . . . . . . . . . . . . . . . . 7 . . . . . . . . . . . . . . . . . . 7 . . . . . . . . . . . . . . . . . . . . . . 8 Related Documentation 2 PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features . LED Port Activity Feature for 6 Gbps SAS HBA Only . . . . . . . . . . . . 3 Hardware Installation . . . . . . . Driver Installation 9 . . . . . . . . . . 11 . . . . . . . . . . . . . . .
Installing the Driver During a Windows Server 2008 or Windows Server 2008 R2 . . . . . . Installing a Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2 Driver for a New Controller . . . . . . . . . . . . . . . . 21 . . . . . . . . . . . 22 . . . . . . . . . . . . . . . . . 23 Updating the Windows Driver Installing Linux Driver . Installing the RPM Package With DKMS Support . . . . . . . . . . . . . . . . . . Upgrading the Kernel . 5 . . . . . 23 . . . . . . . . . . . . . . .
1 Overview The Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards are part of the Dell Serial-Attached SCSI (SAS) controllers solutions. The 6 Gbps SAS HBA and Internal Tape Adapter cards have the following characteristics: • T10 SAS 2.
Hardware Architecture Figure 1-1 displays the hardware architecture of the 6 Gbps SAS HBA. The Internal Tape Adapter has a similar architecture except that the SAS connectors are internal. Figure 1-1.
Operating System Support The 6 Gbps SAS HBA and Internal Tape Adapter cards support the following operating systems: • Microsoft Windows Server 2003 family • Microsoft Windows Server 2008 family, including Hyper-V Virtualization • Microsoft Windows Server 2008 R2 • Red Hat Enterprise Linux version 5 update 7 and version 6 Service Pack 1 • SUSE Linux Enterprise Server version 10 Service Pack 4 (64-bit only), and version 11 Service Pack 2 (64-bit only) • VMware ESX 4.1 Update 1 and ESXi 5.0.
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Select your support category. 3 If you are not a U.S.
2 PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features This section provides the specifications of the Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards. Table 2-1 compares the specifications of the 6 Gbps SAS HBA and the Internal Tape Adapter cards. Table 2-1.
Table 2-1. 6 Gbps SAS HBA and Internal Tape Adapter Specifications (continued) Specification 6 Gbps SAS HBA Internal Tape Adapter Supported operating systems Microsoft Windows Server 2003 family Microsoft Windows Server 2008 family, Windows Server 2008 R2 Red Hat Enterprise Linux version 5 update 7 and later Red Hat Enterprise Linux version 6 SP 1 and later SUSE Linux Enterprise Server version 10 SP 4 and later (64-bit only) SUSE Linux Enterprise Server version 11 and SP 2 (64bit only).
LED Port Activity Feature for 6 Gbps SAS HBA Only The 6 Gbps SAS HBA controllers are equipped with port activity or status LEDs. The LEDs enable you to quickly determine the status of an external SAS port. Each x4 connector has its own set of LEDs. Table 2-2 describes the color of the LEDs and corresponding SAS port state. Table 2-2. x4 Connector LEDs Description LED Color SAS Port State Off It indicates one of the following: • Power is off. • Port has been reset.
PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter Features
3 Hardware Installation This chapter describes how to install the Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards. The Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards are either available with the system or as a kit. When the Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards are available: • With the system, the drivers will be installed and ready to use. • As a kit, you need to install the drivers. For more information see "Driver Installation" on page 17.
When adding a 6 Gbps SAS HBA or Internal Tape Adapter, remove the blank filler bracket on the back of the system aligned with the PCI-e slot you have selected. NOTE: For more information about your system’s PCI-e slots, see your system’s Hardware Owner’s Manual. 5 Align the controller with the PCI-e slot you have selected. 6 Insert the controller in the PCI-e slot. See Figure 3-1.
7 Tighten the bracket screw, if any, or use the system’s retention clips to secure the controller to the system’s chassis. 8 For the Internal Tape Adapter card, connect the cables from the end devices to the controller. See Figure 3-2. NOTE: Although the Internal Tape Adapter has two internal connectors, only one internal tape device is supported. Use the connector (on the card) labeled 'A'. Figure 3-2.
Figure 3-3. Connecting the Cable for 6 Gbps SAS HBA 1 2 1 6 Gbps SAS HBA 2 Cable from the external tape device or enclosure 10 Replace the cover of the system. For more information on closing the system, see your system’s Hardware Owner’s Manual or the User’s Guide. 11 Reconnect the power cable(s) and network cables, and then turn on the system.
4 Driver Installation The Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards require software drivers to operate with Microsoft Windows, Red Hat Enterprise Linux, and SUSE Linux operating systems.
Installing the Windows Driver This section documents the procedures used to install the Windows driver. Creating the Driver Media To create the driver media: 1 Browse to the Download section for the system on the Dell Support website at support.dell.com. 2 Locate and download the latest 6 Gbps SAS HBA or Internal Tape Adapter card driver to the system. 3 Follow the instructions on the Dell Support website for extracting the driver to the media.
4 From the displayed list of drivers, select the driver that you require and perform the following steps. a Select the self-extracting zip file and click Run. b Copy the driver to a diskette drive, CD, DVD, or USB drive. c Repeat step 4 for all the drivers that you require.
NOTE: Use a formatted USB key to provide the driver. For additional details check the Dell Support website at support.dell.com . 4 Insert the driver media in the media drive and press . A list of SAS controllers is displayed. 5 Select the appropriate driver for the installed controller and press to load the driver. NOTE: If the version of the driver you provide does not match the version on your system a message may be displayed. To use the driver on the media, press .
Installing a Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2 Driver for a New Controller 1 Turn off the system. 2 Install the new controller in the system. 3 Turn on the system. The Windows operating system detects the new controller and displays a message. 4 The Found New Hardware Wizard screen displays the detected hardware device. 5 Click Next. 6 On the Locate device driver screen, select Search for a suitable driver for my device and click Next.
Updating the Windows Driver To update the Windows driver for the 6 Gbps SAS HBA or Internal Tape Adapter card that is already installed on your system, follow the steps given below: NOTE: It is important that you close all applications on your system before you update the driver. 1 Depending upon your operating system, choose the appropriate action from the following list: • For Windows Server 2003: Click Start Settings Control Panel System.
6 Make the driver files available with the USB key, or other media. 7 Select Install from a list or specific location. 8 Click Next. 9 Follow the steps in the wizard and browse to the location of the driver files. 10 Select the .inf file from the USB key or other media. 11 Click Next and continue the installation steps in the wizard. 12 Click Finish to exit the wizard and reboot the system for the changes to update.
Upgrading the Kernel You must reinstall the DKMS-enabled driver packages when upgrading to a new kernel.
6 Gbps SAS HBA BIOS 5 The BIOS of the Dell PowerEdge 6 Gbps SAS HBA and Internal Tape Adapter cards have the following features: • Support for multiple SAS controllers • Read-only memory (ROM) BIOS recovery image • POST status error messaging • POST accessible and text-based configuration utility (). POST Messages During POST, the BIOS displays messages that provide the status and identification information of the controllers, and also displays errors detected during the POST process.
Configuration Utility Using Configuration Utility 1 Boot the system. 2 Press during POST when prompted. Wait until the operating system completes bootup. Then, restart your system and try again. NOTE: After you press , press on the adapter to manage it. NOTE: The configuration utility does not offer the ability to configure tape and RBOD devices. Tape devices and RBODs have their own configuration management interface.
Exit Screen NOTE: Changes to the SAS BIOS Configuration Utility take effect only when you exit the utility. Use the Adapter List and press to save and exit the SAS BIOS Configuration Utility. A similar exit screen appears when you exit other SAS BIOS Configuration Utility screens. Use these exit screens to save your settings.
6 Gbps SAS HBA BIOS
6 Troubleshooting For support and troubleshooting information on your Dell PowerEdge 6 Gbps SAS HBA or Internal Tape Adapter cards, see the Dell Support website at support.dell.com. General Issues NOTE: For more troubleshooting information, see the OpenManage Storage Services User’s Guide on the Dell Support website at support.dell.com.
• Message: Error obtaining PHY properties configuration information. Description: Fails to read vital configuration page from firmware. Suggested Solution: Reflash the firmware and reboot. • Message: Configuration Utility Options Image checksum error. Description: Fails to read Configuration Utility options from flash. Suggested Solution: Restart and retry. If the issue persists, reflash the firmware on the controller. • Message: Can't load default Configuration Utility options.
BIOS Error Messages • Message: Press to enable BIOS Description: When the BIOS is disabled, you are given the option to enable it by entering the Configuration Utility. You can change the setting to Enabled in the Configuration Utility.
• Message: MPT firmware fault Description: The adapter did not initialize properly. There may be a problem with the adapter configuration. Reload the BIOS configuration. Start the Configuration Utility again and see if the issue persists. • Message: Updating Adapter List! Description: A new adapter for which there is no record is found. A record is created for it.
• Message: MPT BIOS Fault xxh encountered at adapter PCI (xxh, xxh, xxh) Description: • – Fault 01: No I/O port assigned to the adapter. – Fault 02: A MPT firmware fault occurred. – Fault 03: No image for firmware download boot. – Fault 04: Firmware download boot checksum error. – Fault 05: IOC hardware error. – Fault 06: MPT firmware communication error. – Fault 07: PCI bus master error. – Fault 08: String image (messages) not found. – Fault 09: String memory allocation failed.
• Message: SAS Address NOT programmed on controller in slot xx Description: The SAS address (World Wide ID) equals zero and is not programmed. • Message: Bus master ERROR! Description: The bus master enable was not set for the chip.
Updating the Firmware 7 You can flash the firmware package to update either of the following: • Dell PowerEdge • 6 Gbps SAS HBA • Internal Tape Adapter card firmware. Flash the firmware package while the controller is in use. Restart the system for all changes to take effect. If there is a failure while flashing the firmware package (such as a power outage) the controller reverts to the earlier version of the firmware.
Appendix A: Updating the Firmware
