Dell EMC PowerEdge R250 Installation and Service Manual Part Number: E79S Series Regulatory Type: E79S001 Dec. 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 6 Chapter 2: PowerEdge R250 system overview............................................................................... 7 Front view of the system...................................................................................................................................................7 Rear view of the system...................................................
Installing a cooling fan.................................................................................................................................................31 Intrusion switch ................................................................................................................................................................ 32 Removing the intrusion switch module..................................................................................................................
Installing the internal USB key.................................................................................................................................. 71 Power supply unit...............................................................................................................................................................71 Removing the cabled power supply unit.................................................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components.
2 PowerEdge R250 system overview The PowerEdge R250 system is a 1U server that supports: ● One Intel Xeon E-2300 series processor with up to 8 + 2 execution cores per processor or Intel Pentium processor with 2 cores ● Four DDR4 DIMM slots ● One cabled AC power supply unit ● Up to four 3.5-inch SAS/SATA hot-plug drives or up to four 3.5-inch SATA cabled drives. NOTE: All instances of SAS, SATA drives are referred to as drives in this document, unless specified otherwise.
Table 1. Features available on the front of the system Item Ports, panels, and slots Icon Description 1 Left control panel with iDRAC reset button 2 Optical drive N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive. 3 Drive N/A Enables you to install drives that are supported on your system. 4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.
Table 2. Rear view of the system (continued) Item Ports, panels, or slots 6 System ID button Icon Description Press the system ID button: ● To locate a particular system within a rack. ● To turn the system ID on or off. To reset iDRAC, press and hold the button for more than 16 seconds. NOTE: ● To reset iDRAC using system ID, ensure that the system ID button is enabled in the iDRAC setup.
Inside the system Figure 5. Inside view of the system with backplane 1. 3. 5. 7. 9. 10 Optical drive Intrusion switch Expansion card riser System board Information tag PowerEdge R250 system overview 2. 4. 6. 8.
Figure 6. Inside view of the cabled drive system 1. 3. 5. 7. 9. Optical drive Intrusion switch Expansion card riser System board Information tag 2. 4. 6. 8. Cabled drive connector Cabled power supply unit Processor heat sink Cooling fans System information label The system information label is located on the back of the system cover. Figure 7.
Figure 8.
Figure 9. Electrical overview Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineeringDocs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ● ● ● ● Specific details about rail types and their functionalities.
Figure 10. Locating the Express Service Code and Service tag 1. 2. 3. 4. 5. Information tag (front view) Information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag, Express Service Code, QRL label The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date).
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2. Install the system into the rack.
Table 3. Interfaces to set up iDRAC IP address (continued) Interface Documentation links go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Documentation. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/ sln308699. OpenManage Deployment Toolkit Dell EMC OpenManage Deployment Toolkit User's Guide available at https://www.dell.
You can also access iDRAC using automation tool - Redfish API. For more information, see the Integrated Dell Remote Access Controller User's Guide Redfish API Guide available at https://developer.dell.com. Resources to install operating system If the system is shipped without an operating system, you can install a supported operating system by using one of the resources provided in the table below.
Table 6. Options to download and install OS drivers Option Documentation Dell EMC support site Downloading drivers and firmware section. iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Documentation .
4 Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system.
Table 7. Configuration validation error (continued) Error Description Possible cause and recommendations Example missing element (cable, risers, etc). Comm Error A configuration element is not responding to iDRAC using the management interface while running an inventory check. System management sideband communication Comm Error: Backplane 2 Unplug AC Power, reseat the element and replace the element if the problem persists.
5 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Optional front bezel System cover Optional optical drive Air shroud Cooling fans Intrusion switch Drive backplane Drives Cable routing System memory Processor and heat sink Expansion cards and expansion card risers Optional IDSDM module MicroSD card Optional BOSS S1 card PERC System battery Optional i
NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals.
Optional front bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Keep the bezel key handy. NOTE: The bezel key is part of the LCD bezel package. Steps 1. Unlock the front bezel. 2. Press the release button, and disengage the left end of the bezel. 3. Unhook the right end, and remove the bezel. Figure 11.
NOTE: The bezel key is part of the LCD bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2. Press the bezel until the release button clicks in place. 3. Lock the front bezel. Figure 12. Installing the front bezel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1.
Figure 13. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system. 2. Close the system cover release latch. 3.
Figure 14. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Optional optical drive This is a service technician replaceable part only. Removing the optical drive Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Disconnect the cables that are connected to the optical drive. Steps 1.
Figure 15. Removing the optical drive Next steps Replace the optical drive. Installing the optical drive Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1.
Figure 16. Installing the optical drive Next steps 1. Install the system cover. 2. Follow the procedure listed in the After working inside your system.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Hold the air shroud at both ends and lift the air shroud out of the system. Figure 17. Removing the air shroud Next steps Replace the air shroud.
Figure 18. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps Remove the fan out of the system partially and then unplug the fan cable from the system board.
Figure 19. Removing a cooling fan Next steps Replace the cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Align and slide the cooling fan into the cooling fan cage and plug the fan cable to the system board.
Figure 20. Installing a cooling fan Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps 1.
Figure 21. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Align and insert the intrusion switch module into the slot on the system until firmly seated. 2. Using the Phillips #1 screwdriver, tighten the screw securing the intrusion switch module. 3.
Figure 22. Installing the intrusion switch Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Drive backplane This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes supported for R250 system are listed here: Table 10. Supported backplane options for R250 system System Supported hard drive options PowerEdge R250 3.5-inch (x4) SAS, SATA backplane Figure 23. 4 x 3.
Removing the backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location. 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove all the drives.
2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. 4. Remove all the drives. NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1. Use the hooks on the system as guides to align the slots on the backplane with the guides on the system. 2.
Steps Press the release button, and slide the drive blank out of the drive slot. Figure 26. Removing a drive blank Next steps Installing a drive or replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 27. Installing a drive blank Next steps If removed, install the front bezel.
Steps 1. Disconnect the power and data cable connector that is connected to the drive. 2. Press the release button, and slide the drive out of the drive slot. Figure 28. Removing the cabled drive Next steps Replace the cabled drive. Installing a cabled drive Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.
Figure 29. Installing the cabled drive Next steps Follow the procedure listed in After working inside your system. Removing the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator blinks while the drive is powering off. When the drive indicators are off, the drive is ready for removal.
Figure 30. Removing a drive carrier Next steps Install a drive carrier or drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
Figure 31. Installing a drive carrier Next steps If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive or SSD carrier has Torx screw screwdriver to remove the drive. , use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) 2. Lift the drive out of the drive carrier.
Figure 32. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.
Figure 33. Installing a drive into the drive carrier Next steps 1. Install the drive carrier. Cable routing Figure 34. Cable routing - 4 x 3.5-inch backplane configuration with PERC adapter Table 11. Cable routing - 4 x 3.
Figure 35. Cable routing for 4 x 3.5-inch backplane configuration with onboard SATA and PSU (Bronze) Table 12. Cable routing - 4 x 3.5-inch backplane configuration with onboard SATA and PSU (Bronze) From To BP_DST_SA1 (Signal connector on backplane) SL1_PCH_SA1 (Signal connector on system board) BP_PWR_1 (Power connector on backplane) Cabled power supply P1 (Power connecter 1) Cabled power supply P2 (Power connecter 2) Cabled power supply P3 (Power connecter 3) Cabled power supply Figure 36.
Table 13. Cable routing - 4 x 3.
Figure 38. Cable routing - 2 x 3.5-inch cable drive configuration with PERC Table 15. Cable routing - 2 x 3.5-inch cable drive configuration with PERC From To HDD0 (HDD0 signal connector) CTRL_SRC_SA1 (Signal connector on the PERC) HDD1 (HDD1 signal connector) CTRL_SRC_SA1 (Signal connector on the PERC) Power connector on HDD0 and HDD1 HDD/ODD_PWR (HDD/ODD power connector on system board) ODD (Optical Disk Drive) connector HDD/ODD_PWR (HDD/ODD power connector on system board) Figure 39.
Table 16. Cable routing - 2 x 3.
Table 18. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel (DPC) UDIMM 1R 8 GB /16 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s 2R 32 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 3. Lift the memory module away from the system. Figure 41. Removing a memory module Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps 1.
4. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. Figure 42. Installing a memory module Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside the system. 3.
d. Repeat the procedure for the remaining two screws. 2. . Lift the heat sink away from the system. Figure 43. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: The processor will be hot to touch for some time after the system has been powered off. Allow the processor to cool before removing it. CAUTION: The processor is held in its socket under strong pressure.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink. Figure 44. Removing the processor Next steps Replace the processor. Installing the processor Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions. 1. Install the heat sink module. 2. Follow the procedure listed in After working inside your system. Installing the heat sink Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. 1.
Figure 47. Installing the heat sink Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and check that the processor information matches the new system configuration. 3. Run the system diagnostics to verify that the new processor operates correctly. Expansion cards and expansion card risers NOTE: When an expansion card is not supported or missing, riser the iDRAC and Lifecycle Controller logs an event.
Expansion card installation guidelines Figure 48. Expansion card slot connectors 1. Butterfly riser connector The following table describes the expansion card riser configurations: Table 20.
Figure 49. Butterfly riser 1. Slot 2 2. Slot 1 NOTE: The expansion-card slots are not hot-swappable. For a proper mechanical fit and proper cooling of expansion cards, follow the guidelines in the following table. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order. Table 21.
Figure 50. Removing an expansion card NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 51. Installing filler bracket Next steps Replace the expansion card riser.
Installing the expansion card risers Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. If removed, install the expansion cards into the expansion card risers. Steps 1. Holding the blue touch points on the expansion card riser, align the expansion card with the connector on the system board. 2.
Figure 53. Removing an expansion card from the Riser 2. Install a filler bracket if the expansion card is not being replaced. Close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. NOTE: The numbers on the image do not depict the exact steps.
2. Follow the procedure listed in the Before working inside your system. 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. Steps 1. Remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.
Next steps 1. 2. 3. 4. Install the expansion card riser. Install the air shroud. Follow the procedure listed in After working inside the system. Install any device drivers required for the card as described in the documentation for the card. NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one.
Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps 1. Locate the IDSDM connector on the system board. To locate IDSDM, see the System board jumpers and connectors section. 2. Align and insert the IDSDM module into the connector on the system board, until it is firmly seated. 3.
4. Remove the IDSDM module. Steps 1. Locate the Micro-SD card slot on the IDSDM module, and press the card to partially release it from the slot. For more information about the slot location, see System board jumpers and connectors section. 2. Hold the Micro-SD card and remove it from the slot. NOTE: Temporarily label each Micro-SD card with its corresponding slot number after removal. Figure 59. Removing the Micro-SD card Next steps Replace the MicroSD cards.
Figure 60. Installing the Micro-SD card Next steps 1. Install the IDSDM module. 2. Install the air shroud. 3. Follow the procedure listed in the After working inside the system. Optional BOSS S1 card Removing the M.2 SSD module Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the expansion card riser. Remove the BOSS S1 card from the expansion card riser.
Figure 61. Removing the M.2 SSD from BOSS S1 card carrier Next steps 1. Replace the M.2 SSD into the BOSS S1 card module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. NOTE: The procedure to install the BOSS S1 card is similar to the removing an expansion card. Steps 1. Align the M.2 SSD module at an angle with the BOSS S1 card connector. 2.
Figure 62. Installing the M.2 SSD module Next steps 1. 2. 3. 4. Install the BOSS S1 card in the expansion card riser. Install the expansion card riser. Install the air shroud. Follow the procedure listed in the After working inside the system. PERC This is a service technician replaceable part only. Removing the adapter PERC Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system.
Figure 63. Removing the adapter PERC Next steps Replace the adapter PERC. Installing the adapter PERC Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the expansion card riser. Steps 1. Connect the SAS cables to the adapter PERC. 2. Holding the card by its edges, insert the adapter PERC to connect it to the connector on the riser.
Figure 64. Installing the adapter PERC Next steps 1. Install the expansion card riser. 2. Install the air shroud. 3. Follow the procedure listed in After working inside the system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer.
Figure 65. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 66. Installing the system battery Next steps 1.
3. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.
Installing the internal USB key Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Connect the USB key to the internal USB card. 2. Align the internal USB card with the connector on the system board and press firmly until the internal USB card is seated. Figure 68. Installing the internal USB key Next steps 1. Follow the procedure listed in After working inside the system. 2.
6. If applicable, remove the expansion card riser. 7. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system rack documentation at https://www.dell.com/poweredgemanuals. Steps 1. Using a Phillips #2 screwdriver, remove the screw securing the PSU to the system. 2. Slide the PSU out of the PSU bay in the chassis. Figure 69. Removing the cabled power supply unit Next steps Replace the PSU.
Figure 70. Installing the cabled power supply unit Next steps 1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system rack documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap. 3. Connect the PSU cables to the connectors on the system board and the backplane. 4.
d. e. f. g. h. i. j. k. Expansion cards Expansion card risers Intrusion switch IDSDM module (if installed) Internal USB key (if installed) Processor heat sink Memory modules Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Remove all the screws from the system board. 2.
Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Lower the system board at an angle into the system, as shown in the image. 3. Slide the system board towards the rear of the chassis until the connectors are firmly seated in the slots. Figure 72. Installing the system board 4.
3. Ensure that you perform the following steps: a. Use the Easy Restore feature to restore the Service Tag. See the Restoring the system by using the Easy Restore feature section. b. If the service tag is not backed up in the backup flash device, enter the system service tag manually. See the Manually update the Service Tag by using System Setup section. c. Update the BIOS and iDRAC versions. Re-enable the Trusted Platform Module (TPM). See the Upgrading the Trusted Platform Module section. 4.
Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites NOTE: ● Ensure the operating system is compatible with the TPM version you are installing. ● Ensure that you download and install the latest BIOS firmware on your system. ● Ensure that the BIOS is configured to enable UEFI boot mode. CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is installed.
Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On with Preboot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6.
Figure 74. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the front bezel. Remove the air shroud. Steps 1. Route the control panel cable through the side and the guide slots in the system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2.
Next steps 1. Replace the air shroud. 2. Replace front bezel. 3. Follow the procedure listed in the After working inside your system. Removing the right control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the front bezel. Remove the air shroud. Steps 1. Disconnect the control panel cable from the system board connector.
Figure 76. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the front bezel. Remove the air shroud. Steps 1. Route the control panel cable through the side wall of the system and slide the cable into the clip.
Figure 77. Installing the right control panel Next steps 1. Install the air shroud. 2. Install the front bezel. 3. Follow the procedure listed in the After working inside your system.
6 Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board. Topics: • • • System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 78.
5. Sytem power connector 6. Power Event 7. SATA ODD 8. SATA 0-3 9. Fan 4 10. Fan 3 11. TPM 12. Fan 2 13. Left Control Panel connector 14. Intrusion connector 15. IDSDM/ internal USB card 16. System battery 17. Fan 1 18. Right Control Panel connector 19. PIB connector 20. HDD and ODD power 21. PWRD_EN and NVRAM_CLR jumper System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 22.
3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. 4. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots. 5.
7 System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • • Non-redundant cabled power supply unit indicator codes Using system diagnostics Non-redundant cabled power supply unit indicator codes Press the self-diagnostic button to perform a quick health check on the non-redundant cabled power supply unit (PSU) of the system. Figure 79.
Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
8 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Technologies Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
The QRL includes the following information about your system: ● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2.
● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information about SupportAssist, go to www.dell.com/supportassist.
9 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the model number, see the front of your system. 3. On the Product Support page, click Documentation.
Table 25. Additional documentation resources for your system (continued) Task Managing your system Document Location For information about installing the operating system, see the operating system documentation. www.dell.com/operatingsystemmanuals For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
