ALIENWARE® AURORA SERVICE MANUAL 01 / 01
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. The contents herein are subject to change without notice. ©2009-2010 Dell Inc. All rights reserved.
CONTENTS CONTENTS CHAPTER 1: BEFORE YOU BEGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Before Working Inside Your Computer . . . . . . . . . . . . . . . . . .
CONTENTS CHAPTER 8: FANS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Removing the Hard-Drive Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Replacing the Hard-Drive Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Removing the PCI-Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS CHAPTER 19: BACK BEZEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Removing the Back Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Replacing the Back Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 CHAPTER 20: BLUETOOTH ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1: BEFORE YOU BEGIN CHAPTER 1: BEFORE YOU BEGIN CHAPTER 1: BEFORE YOU BEGIN This manual provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in “Turning Off Your Computer” on page 7 and “Before Working Inside Your Computer” on page 8. • You have read the safety information that shipped with your computer.
CHAPTER 1: BEFORE YOU BEGIN Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • BIOS executable update program available at support.dell.com Turning Off Your Computer 1. 2. 3. 4. CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. Save and close all open files and exit all open programs. Click Start → Shut Down.
CHAPTER 1: BEFORE YOU BEGIN Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety. WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
CHAPTER 2: LEFT SIDE-PANEL CHAPTER 2: SIDE PANEL CHAPTER 2: LEFT SIDE-PANEL 09 / 09
CHAPTER 2: LEFT SIDE-PANEL Left Side-Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against likelihood of electric shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the side panel(s).
CHAPTER 2: LEFT SIDE-PANEL Removing the Left Side-Panel 1. Follow the instructions in “Before You Begin” on page 6. NOTE: Ensure that you remove the security cable from the security cable slot (if applicable). 2. Slide the latch to unlock the release panel. 3. Lift the release panel to open the left-side panel. 4. Place the left side-panel in a secure location. 1 2 NOTE: Theater lighting (available only in Alienware Aurora ALX) turns on automatically when the left side-panel is removed.
CHAPTER 3: TECHNICAL OVERVIEW CHAPTER 3: TECHNICAL OVERVIEW CHAPTER 3: TECHNICAL OVERVIEW 012 / 012
CHAPTER 3: TECHNICAL OVERVIEW Inside View of Your Computer 3 WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
CHAPTER 3: TECHNICAL OVERVIEW System Board Components 3 45 6 7 8 9 2 1 30 10 29 28 27 26 25 24 11 12 13 14 23 22 21 20 19 18 17 16 15 1 processor power connector (PWR2) 2 processor socket (CPU) 3 processor fan connector (MB_CPU_FAN) 4 memory-module connector (DIMM2) (Aurora and Aurora ALX ) memory-module connector (DIMM3) (Aurora-R2) 5 memory-module connector (DIMM1) 6 memory-module connector (DIMM4) 7 memory-module connector (DIMM3) (Aurora and Aurora ALX) memory-module connector (
CHAPTER 3: TECHNICAL OVERVIEW Master I/O Board Components 1 2 3 4 5 6 7 8 9 10 11 26 12 13 14 15 25 24 16 23 22 21 20 19 18 17 1 flexbay connector (FLEXBAY) 2 drive-bay shroud battery connector (FRONT_BEZEL) 3 active-vent connector (ACTIVE_VENT) 4 AlienHead connector (HEAD1) 5 front-bezel right connector (FRONT_RIGHT) 6 front-bezel left connector (FRONT_LEFT) 7 PCI-fan connector (FAN_PCI) 8 left side-panel contact board connector (SIDE_L) 9 power-select connector (PWR_SEL) 10 Bl
CHAPTER 4: SHROUDS CHAPTER 5: SHROUDS CHAPTER 4: SHROUDS 016 / 016
CHAPTER 4: SHROUDS Shrouds WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 4: SHROUDS Opening the PCI Shroud 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 3. Press the release button and rotate the PCI shroud away from the chassis. 1 Closing the PCI Shroud 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Lower the PCI shroud into the chassis until it clicks into place. Replace the left side-panel (see “Replacing the Left Side-Panel“ on page 11).
CHAPTER 4: SHROUDS Removing the Drive-Bay Shroud 2 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud” on page 18). Press the tabs and slide the drive-bay shroud towards the back of the chassis. 5. Disconnect the drive-bay shroud battery cable from the connector on the master I/O board. Replacing the Drive-Bay Shroud 1.
CHAPTER 5: DRIVE(S) CHAPTER 6: DRIVE(S) CHAPTER 5: DRIVE(S) 020 / 020
CHAPTER 5: DRIVE(S) Drive(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
Removing the Hard Drive(s) 1 CHAPTER 5: DRIVE(S) 2 CAUTION: If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 3. Disconnect the power and data cables from the hard-drive assembly (if applicable).
CHAPTER 5: DRIVE(S) 4. Press the release tabs and slide the hard-drive assembly out of the harddrive cage. 5. Remove the hard drive out of the hard-drive bracket by releasing the tabs and lifting the hard drive out of the bracket (if applicable).
CHAPTER 5: DRIVE(S) Replacing the Hard Drive(s) 1. Follow the instructions in “Before You Begin” on page 6. 2. See the documentation that shipped with your new hard drive and ensure that the jumper positioning is correct. 3. Snap the hard-drive bracket on to the new hard drive (if applicable). 4. Slide the hard-drive assembly into the hard-drive cage until the release tabs snap into place. 5. Connect the power and data cables to the hard-drive assembly (if applicable). 6.
CHAPTER 5: DRIVE(S) Removing the Optical Drive(s) 1. 2. 3. 4. 5. 6. Follow the instructions in “Before You Begin” on page 6. Press the AlienHead on the front of your computer to lower the drive panel. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud” on page 18). Disconnect the power and data cables from the optical drive (if applicable).
CHAPTER 5: DRIVE(S) Replacing the Optical Drive(s) 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the new optical drive from its packaging. Save the original packaging for storing or shipping the optical drive. 3. Remove the optical-drive bay filler (if applicable). 4. Lift the securing tab and slide the optical drive through the front of the computer until the securing tab snaps into place. 5. Connect the power and data cables to the optical drive (if applicable). 6.
CHAPTER 5: DRIVE(S) Removing the Media Card Reader 2 1. 2. 3. 4. 5. Follow the instructions in “Before You Begin” on page 6. Press the AlienHead on the front of your computer to lower the drive panel. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud” on page 18). Disconnect the FlexBay USB cable from the connector on the master I/O board. 6.
CHAPTER 5: DRIVE(S) 7. Remove the four screws that secure the Media Card Reader to the FlexBay dock. 8. Slide the Media Card Reader out of the FlexBay dock.
CHAPTER 5: DRIVE(S) Replacing the Media Card Reader 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the new Media Card Reader from its packaging. Save the original packaging for storing or shipping the Media Card Reader. 3. Slide the Media Card Reader into the FlexBay dock. 4. Replace the four screws that secure the Media Card Reader to the FlexBay dock. 5. Lift the securing tab and slide the FlexBay dock through the front of the computer until the securing tab snaps into place.
CHAPTER 6: PCI-EXPRESS CARD(S) CHAPTER 6: PCI EXPRESS CARD(S) CHAPTER 6: PCI-EXPRESS CARD(S) 030 / 030
CHAPTER 6: PCI-EXPRESS CARD(S) PCI-Express Card(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 6: PCI-EXPRESS CARD(S) Removing the PCI-Express Card(s) 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud” on page 18). Locate the PCI-Express card on the system board (see “System Board Components“ on page 14). 5. Disconnect any cables connected to the card (if applicable). 6. Remove the screw that secures the card to the chassis. 7.
CHAPTER 6: PCI-EXPRESS CARD(S) Replacing the PCI-Express Card(s) 2 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the filler bracket to create a card-slot opening (if applicable).
CHAPTER 6: PCI-EXPRESS CARD(S) 3. 4. 5. 6. 7. 8. 9. CAUTION: To prevent damage to the PCI-Express card ensure that the memory module securing clips are in the closed position. Align the card with the card connector on the system board. Place the card in the connector and press down firmly. Ensure that the card is firmly seated in the slot. If you are installing the PCI-Express x16 card, push the securing tab and insert the card in the connector.
CHAPTER 7: MEMORY MODULE(S) CHAPTER 4: MEMORY MODULE(S) CHAPTER 7: MEMORY MODULE(S) You can increase your computer memory by installing memory modules on the system board. See the specifications in your Desktop Manual at support.dell.com/manuals for information on the type of memory supported by your computer. Install only memory modules that are supported by your computer. NOTE: Memory modules purchased from Dell or Alienware are covered under your computer warranty.
CHAPTER 7: MEMORY MODULE(S) Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 7: MEMORY MODULE(S) Removing the Memory Module(s) 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 3. Locate the memory-module connectors on the system board (see “System Board Components“ on page 14). 2 WARNING: The memory module(s) may become very hot during normal operation. Allow the memory module(s) to cool before touching them.
CHAPTER 7: MEMORY MODULE(S) Replacing the Memory Module(s) 1. Follow the instructions in “Before You Begin” on page 6.
CHAPTER 7: MEMORY MODULE(S) 2. Align the notch on the bottom of the memory module with the tab on the memory-module connector. 6 5 1 4 3 2 1 cutouts 2 memory-module connector 3 tab 4 notch 5 securing clips (2) 6 memory module 3. Insert the memory module into the memory-module connector until the memory module snaps into position. If you insert the memory module correctly, the securing clips snap into the cutouts at each end of the memory module.
CHAPTER 8: FANS CHAPTER 8: FANS CHAPTER 8: FANS 040 / 040
CHAPTER 8: FANS Fans WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the side panel(s).
CHAPTER 8: FANS Removing the Hard-Drive Fan Assembly 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud” on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). 5. Disconnect the hard-drive fan assembly cable from the connector on the master I/O board. Make note of the cable routing before disconnecting the cable. 6.
CHAPTER 8: FANS Replacing the Hard-Drive Fan Assembly 1. 2. 3. 4. 5. 6. 7. 8. Follow the instructions in “Before You Begin” on page 6. Push the hard-drive fan assembly into the hard-drive fan assembly bay. Route the cable through the slot in the hard-drive bay. Connect the hard-drive fan assembly cable to the connector on the master I/O board. Replace the drive-bay shroud (see “Replacing the Drive-Bay Shroud” on page 19). Close the PCI shroud (see “Closing the PCI Shroud” on page 18).
CHAPTER 8: FANS Removing the PCI-Fan Assembly 1 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud” on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). 5. Remove full-length PCI-Express cards, if any (see “Removing the PCI-Express Card(s)” on page 32). 6.
CHAPTER 8: FANS Replacing the PCI-Fan Assembly 1. 2. 3. 4. 5. 6. 7. 8. 9. Follow the instructions in “Before You Begin” on page 6. Align the PCI-fan assembly with the metal bracket on the chassis. Slide the PCI-fan assembly into the chassis. Connect the PCI-fan assembly cable to the connector on the master I/O board. Replace full-length PCI-Express cards, if any (see “Replacing the PCI-Express Card(s)” on page 33). Replace the drive-bay shroud (see “Replacing the Drive-Bay Shroud” on page 19).
CHAPTER 9: PROCESSOR LIQUID-COOLING ASSEMBLY CHAPTER 9: LIQUID COOLING ASSEMBLY CHAPTER 9: PROCESSOR LIQUID-COOLING ASSEMBLY 046 / 046
CHAPTER 9: PROCESSOR LIQUID-COOLING ASSEMBLY Processor Liquid-Cooling Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the side panel(s).
CHAPTER 9: PROCESSOR LIQUID-COOLING ASSEMBLY Removing the Processor Liquid-Cooling Assembly 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 3. 4. 5. 6. 5 1 WARNING: Despite having a plastic shield, the processor liquid-cooling assembly may be very hot during normal operation. Ensure that it has had sufficient time to cool before you touch it.
CHAPTER 9: PROCESSOR LIQUID-COOLING ASSEMBLY Replacing the Processor Liquid-Cooling Assembly 1. Follow the instructions in “Before You Begin” on page 6. 2. Align the screw holes on the processor liquid-cooling assembly with the screw holes on the chassis rear wall. 3. Replace the four screws that secure the processor liquid-cooling assembly to the chassis rear wall. 4. Tighten the four captive screws that secure the processor liquid-cooling assembly to the system board. 5.
CHAPTER 10: PROCESSOR CHAPTER 9: PROCESSOR CHAPTER 10: PROCESSOR 050 / 050
CHAPTER 10: PROCESSOR Processor WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the side panel(s). CAUTION: Only a certified service technician should perform repairs on your computer.
CHAPTER 10: PROCESSOR Removing the Processor 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 1 WARNING: Despite having a plastic shield, the processor liquid-cooling assembly may be very hot during normal operation. Ensure that it has had sufficient time to cool before you touch it. 2 3. Remove the processor liquid-cooling assembly (see “Removing the Processor Liquid-Cooling Assembly” on page 48). 4.
CHAPTER 10: PROCESSOR Replacing the Processor 1 CAUTION: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 2 CAUTION: Ground yourself by touching an unpainted metal surface on the back of the computer. 3 1. Follow the instructions in “Before You Begin” on page 6. 2. Unpack the new processor. Ensure that you do not to touch the underside of the processor.
CHAPTER 10: PROCESSOR 6. When the processor is fully seated in the socket, close the processor cover. Ensure that the tab on the processor cover is positioned underneath the center-cover latch on the socket. 7. Pivot the socket release lever back towards the socket, and snap it into place to secure the processor. 8. Clean the thermal grease from the bottom of the processor liquid-cooling assembly. CAUTION: Ensure that you apply new thermal grease.
CHAPTER 11: POWER SUPPLY CHAPTER 10: POWER SUPPLY CHAPTER 11: POWER SUPPLY 055 / 055
CHAPTER 11: POWER SUPPLY Power Supply WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the side panel(s).
CHAPTER 11: POWER SUPPLY Removing the Power Supply 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 3. Lift the tab and slide the power-supply cover towards the back of the chassis. 4. Lift the power-supply cover away from the chassis.
CHAPTER 11: POWER SUPPLY 5. Disconnect the DC wire harness and the AC power cable from the power supply. 6. Loosen the four captive screws that secure the power supply to the back of the chassis. 7. Slide the power supply through the back of the chassis. 8. Remove the four screws that secure the power supply to the bezel. 9. Remove the bezel from the power supply.
CHAPTER 11: POWER SUPPLY Replacing the Power Supply 1. 2. 3. 4. 5. 6. 7. 8. 9. Follow the instructions in “Before You Begin” on page 6. Replace the four screws that secure the power supply to the bezel. Slide the power supply into the chassis through the back of the computer. Tighten the four captive screws that secure the power supply to the back of the chassis. Connect the DC wire harness and the AC power cable to the power supply.
CHAPTER 12: BATTERY CHAPTER 14: COIN CELL BATTERY CHAPTER 12: BATTERY 060 / 060
CHAPTER 12: BATTERY Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 12: BATTERY Removing the Coin-Cell Battery 1. Record all the screens in system setup (see “System Setup” on page 107) so that you can restore the correct settings after the new battery has been installed. 2. Follow the instructions in “Before You Begin” on page 6. 3. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 4. Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). 5. Remove any PCI-Express cards (see “Removing the PCI-Express Card(s)” on page 32). 6.
CHAPTER 12: BATTERY Replacing the Coin-Cell Battery 1. Follow the instructions in “Before You Begin” on page 6. 2. Insert the new battery (CR2032) into the socket with the side labeled “+” facing up, and press the battery into place. 6. Connect your computer and devices to electrical outlets and then turn them on. 7. Enter system setup (see “Entering System Setup” on page 107) and restore the settings you recorded before removing the battery. 3.
CHAPTER 12: BATTERY Removing the Theater-Lighting Batteries 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). 5. Turn the drive-bay shroud over. 6. Open the theater-lighting battery compartment door. 7.
CHAPTER 12: BATTERY Replacing the Theater-Lighting Batteries 1. Follow the instructions in “Before You Begin” on page 6. 2. Insert the two new batteries (AA rechargeable) in the theater-lighting battery compartment. 3. Close the theater-lighting battery-compartment door. 4. Replace the drive-bay shroud (see “Replacing the Drive-Bay Shroud” on page 19). 5. Close the PCI shroud (see “Closing the PCI Shroud“ on page 18). 6. Replace the left side-panel (see “Replacing the Left Side-Panel“ on page 11). 7.
CHAPTER 13: SYSTEM BOARD CHAPTER 11: SYSTEM BOARD CHAPTER 13: SYSTEM BOARD 066 / 066
CHAPTER 13: SYSTEM BOARD System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 13: SYSTEM BOARD Removing the System Board 1. Record all the screens in system setup (see “System Setup” on page 107) so that you can restore the correct settings. 2. Follow the instructions in “Before You Begin” on page 6. 3. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 4. Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). 5. Remove any PCI-Express cards (see “Removing the PCI-Express Card(s)” on page 32).
CHAPTER 13: SYSTEM BOARD 9. Disconnect all cables from the system board. 10. Remove the two screws that secure the system board to the chassis. 11. Slide the system board towards the front of the chassis to disengage it from the latches that secure it to the chassis. 12. Lift the system board out of the chassis. Replacing the System Board 1. Follow the instructions in “Before You Begin” on page 6. 2.
CHAPTER 14: MASTER I/O BOARD CHAPTER 12: MASTER I/O BOARD CHAPTER 14: MASTER I/O BOARD 070 / 070
CHAPTER 14: MASTER I/O BOARD Master I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the side panel(s).
CHAPTER 14: MASTER I/O BOARD Removing the Master I/O Board 1. 2. 3. 4. 5. 6. 7. 8. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). Remove the PCI-fan assembly (see “Removing the PCI-Fan Assembly” on page 44). Disconnect all cables from the connectors on the master I/O board.
CHAPTER 14: MASTER I/O BOARD Replacing the Master I/O Board 1. 2. 3. 4. 5. 6. 7. 8. 9. Follow the instructions in “Before You Begin” on page 6. Place the master I/O board in the chassis. Replace the four screws that secure the master I/O board to the chassis. Route and connect the cables that you removed from the connectors on the master I/O board. NOTE: For information on master I/O board connectors, see “Master I/O Board Components” on page 15.
CHAPTER 15: TOP LIGHTING-BOARD CHAPTER 13: TOP LIGHTING BOARD CHAPTER 15: TOP LIGHTING-BOARD 074 / 074
CHAPTER 15: TOP LIGHTING-BOARD Top Lighting-Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the side panel(s). CAUTION: Only a certified service technician should perform repairs on your computer.
CHAPTER 15: TOP LIGHTING-BOARD Removing the Top Lighting-Board 1. 2. 3. 4. 5. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Disconnect all cables from the connectors on the top lighting-board. Remove the four screws that secure the top lighting-board to the chassis. Pull the top lighting-board away from the chassis. 1 2 Replacing the Top Lighting-Board 1. 2. 3. 4. 5.
CHAPTER 16: RIGHT SIDE-PANEL(S) CHAPTER 16: RIGHT SIDE PANEL CHAPTER 16: RIGHT SIDE-PANEL(S) 077 / 077
CHAPTER 16: RIGHT SIDE-PANEL(S) Right Side-Panel(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 16: RIGHT SIDE-PANEL(S) Removing the Right Side-Panel(s) 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). 5. Remove the power-supply cover (see “Removing the Power Supply“ on page 57). 6.
CHAPTER 16: RIGHT SIDE-PANEL(S) 8. Place the chassis in an upright position. 9. Slide and pull the right top-panel away from the chassis. 10. Disconnect the lighting-board cable from the connector on the master I/O board. 11. Remove the two screws that secure the lighting board to the chassis. 12. Lift the lighting board up and away from the chassis.
CHAPTER 16: RIGHT SIDE-PANEL(S) Replacing the Right Side-Panel(s) 13. Slide and pull the right bottom-panel away from the chassis. 1 1 right bottom-panel 1. Follow the instructions in “Before You Begin” on page 6. 2. Align the right bottom-panel to the bottom of the computer and slide it into position. 3. Slide the lighting board into position and replace the two screws that secure the lighting board to the chassis. 4. Connect the lighting-board cable to the connector on the master I/O board. 5.
CHAPTER 17: ACTIVE-VENTING ASSEMBLY CHAPTER 17: ACTIVE VENTING ASSEMBLY CHAPTER 17: ACTIVE-VENTING ASSEMBLY 082 / 082
CHAPTER 17: ACTIVE-VENTING ASSEMBLY Active-Venting Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 17: ACTIVE-VENTING ASSEMBLY Removing the Active-Venting Assembly 1 NOTE: Active-venting assembly is available only in Alienware Aurora ALX. 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). 5. Remove the screw that secures the right top-panel to the chassis.
CHAPTER 17: ACTIVE-VENTING ASSEMBLY 6. Remove the top lighting-board (see “Removing the Top Lighting-Board” on page 76). 7. Remove the ten screws that secure the active-venting assembly to the chassis. 8. Place the chassis in an upright position. 9. Remove the right top-panel.
CHAPTER 17: ACTIVE-VENTING ASSEMBLY 10. Remove the two screws that secure the top panel to the chassis. 11. Lift the top panel away from the chassis. 12. Remove the three screws that secure the active-venting assembly to the chassis. 13. Disconnect the cables that connect the active-venting assembly to the connectors on the master I/O board. 14. Lift the active-venting assembly away from the chassis.
CHAPTER 17: ACTIVE-VENTING ASSEMBLY Replacing the Active-Venting Assembly 1. Follow the instructions in “Before You Begin” on page 6. 2. Place the active-venting assembly on the top of the chassis. 3. Connect the active-venting assembly cables to the connectors on the master I/O board. 4. Replace the three screws that secure the active-venting assembly to the chassis. 5. Align the top panel with the slots in the chassis and replace the two screws that secure the top panel to the chassis. 6.
CHAPTER 18: FRONT BEZEL CHAPTER 18: FRONT BEZEL CHAPTER 18: FRONT BEZEL 088 / 088
CHAPTER 18: FRONT BEZEL Front Bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 18: FRONT BEZEL Removing the Front Bezel 1 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). 5. Remove the right side-panel(s) (see “Removing the Right Side-Panel(s)” on page 79). 6. Remove the seven screws that secure the front bezel to the chassis. 7.
CHAPTER 18: FRONT BEZEL 8. Place the chassis in an upright position. 9. Remove the three screws on the right side that secure the front bezel to the chassis. 10. Pull the front bezel away from the chassis.
CHAPTER 18: FRONT BEZEL Replacing the Front Bezel 1. Follow the instructions in “Before You Begin” on page 6. 2. Align the front bezel with the front of the chassis. 3. Replace the three screws on the right side that secure the front bezel to the chassis. 4. Lay the chassis on its side. 5. Connect the front-bezel cables to the connectors on the master I/O board. 6. Replace the seven screws that secure the front bezel to the chassis. 7.
CHAPTER 19: BACK BEZEL CHAPTER 16: BACK PANEL CHAPTER 19: BACK BEZEL 093 / 093
CHAPTER 19: BACK BEZEL Back Bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 19: BACK BEZEL Removing the Back Bezel 1. Follow the instructions in “Before You Begin” on page 6. 2. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). 3. Remove the power supply (see “Removing the Power Supply“ on page 57). WARNING: Despite having a plastic shield, the processor liquid-cooling assembly may be very hot during normal operation. Ensure that it has had sufficient time to cool before you touch it. 4.
CHAPTER 19: BACK BEZEL 7. Remove the two screws that secure the back bezel to the chassis. 8. Release the tabs that secure the back bezel to the chassis. 9. Pull the back bezel away from the chassis.
CHAPTER 19: BACK BEZEL Replacing the Back Bezel 1. 2. 3. 4. 5. 6. Follow the instructions in “Before You Begin” on page 6. Align the tabs on the back bezel with the slots on the chassis. Push the back bezel into place. Replace the two screws that secure the back bezel to the chassis. Replace the two screws that secure the security lock panel to the chassis. Replace the processor liquid-cooling assembly (see “Replacing the Processor Liquid-Cooling Assembly“ on page 49). 7.
CHAPTER 20: BLUETOOTH ASSEMBLY CHAPTER 18: FRONT BEZEL CHAPTER 20: BLUETOOTH ASSEMBLY 098 / 098
CHAPTER 20: BLUETOOTH ASSEMBLY Bluetooth Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 20: BLUETOOTH ASSEMBLY Removing the Bluetooth Assembly NOTE: The Bluetooth® assembly is available on your computer only if you ordered it while purchasing your computer. 1. 2. 3. 4. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). 5.
CHAPTER 20: BLUETOOTH ASSEMBLY Replacing the Bluetooth Assembly 1. Follow the instructions in “Before You Begin” on page 6. 2. Align the tabs on the Bluetooth assembly with the slots on the chassis. 3. Tighten the thumbscrew that secures the Bluetooth assembly to the chassis. 4. Connect the Bluetooth assembly cable to the connector on the master I/O board. 5. Replace the drive-bay shroud (see “Replacing the Drive-Bay Shroud” on page 19). 6.
CHAPTER 21: TOP I/O PANEL CHAPTER 20: TOP I/O CHAPTER 21: TOP I/O PANEL 0102 / 0102
CHAPTER 21: TOP I/O PANEL Top I/O Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CHAPTER 21: TOP I/O PANEL Removing the Top I/O Panel 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Follow the instructions in “Before You Begin” on page 6. Remove the left side-panel (see “Removing the Left Side-Panel“ on page 11). Open the PCI shroud (see “Opening the PCI Shroud“ on page 18). Remove the drive-bay shroud (see “Removing the Drive-Bay Shroud” on page 19). Remove the PCI-fan assembly (see “Removing the PCI-Fan Assembly” on page 44).
CHAPTER 21: TOP I/O PANEL Replacing the Top I/O Panel 1. Follow the instructions in “Before You Begin” on page 6. 2. Align and replace the top I/O panel. 3. Connect the top I/O panel cables to the connectors on the system board and master I/O board. 4. Replace the four screws that secure the top I/O panel to the chassis. 5. Push the panel insert into position. 6. Replace the front bezel (see “Replacing the Front Bezel” on page 92). 7.
CHAPTER 22: SYSTEM SETUP CHAPTER 21: SYSTEM SETUP CHAPTER 22: SYSTEM SETUP 0106 / 0106
CHAPTER 22: SYSTEM SETUP Configuring the BIOS System Setup The System Setup options allow you to: • • • • Change the system configuration information after you add, change, or remove any hardware in your computer. Set or change a user-selectable option. View the amount of memory installed. Set the type of hard drive installed. Before you change the System Setup settings, it is recommended that you write down the current System Setup information for future reference.
CHAPTER 22: SYSTEM SETUP System Setup Options NOTE: The items listed in this section may or may not appear exactly as listed depending on your computer model and installed devices. System Information Product Name Displays the product name. BIOS Version Displays the BIOS version number and date information. Service Tag Displays the service tag of the computer. Asset Tag Displays the asset tag of the computer. Memory Installed Displays the amount of memory installed on the computer.
CHAPTER 22: SYSTEM SETUP Standard CMOS Features SATA 5 Displays the SATA 5 drive integrated in the computer SATA 6 Displays the SATA 6 drive integrated in the computer. Wait for ‘F1’ If Errors If enabled, the system will HALT during boot to display system errors. Advanced BIOS Features NumLock Status Select power-on state for num-lock. ACPI APIC support Include ACPI APIC table pointer to RSDT pointer list.
CHAPTER 22: SYSTEM SETUP Integrated Devices USB Functions Allows you to enable or disable the integrated USB controller. HD Audio Controller Allows you to enable or disable the integrated audio controller. Onboard IEEE1394 Controller Allows you to enable or disable the onboard IEEE 1394 controller. LAN1 BCM5784 Device (available on Aurora and Aurora ALX only) Onboard LAN Controller (available on Aurora-R2 only) Allows you to enable or disable the onboard LAN controller.
CHAPTER 22: SYSTEM SETUP Frequency/Voltage Control CPU Speed Memory Speed Displays the current processor speed. Displays the current memory speed. Current QPI Speed (available on Aurora and Aurora ALX only) Current DMI Speed (available on Aurora-R2 only) QPI Frequency (available on Aurora and Aurora ALX only) DMI Frequency (available on Aurora-R2 only) Displays current QPI speed. Memory Ratio Allows you to change the memory ratio.
CHAPTER 22: SYSTEM SETUP Advance DRAM Configuration Submenu tRFC Displays timing of Refresh to Archive/ Refresh cycle time (editable in Manual Mode). tWR Displays timing of Write Recover (editable in Manual Mode). tWTR Displays Write to Read delay (editable in Manual Mode). tRRD Displays RAS to RAS Delay (editable in Manual Mode). tRTP Displays Read to Precharge command delay (editable in Manual Mode). 1T/2T Timing Displays the Command Rate (editable in Manual Mode).
CHAPTER 22: SYSTEM SETUP Overvoltage Configuration Submenu CPU Temperature Sensor VCore Dynamic CPU VCore Offset DDR3 Memory Voltage IOH Voltage QPI and Uncore Voltage (available on Aurora and Aurora ALX only) DMI and Uncore Voltage (available on Aurora-R2 only) Displays the processor temperature in Celsius and Fahrenheit. Displays processor core voltage. BIOS Security Features Change Supervisor Password Change User Password Processor core voltage offset. Adjust the DDR3 memory voltage.
CHAPTER 22: SYSTEM SETUP Clearing Forgotten Passwords and CMOS Settings CMOS: 1. Follow the instructions in “Before You Begin” on page 6. WARNING: The computer must be disconnected from the electrical outlet to clear the CMOS setting. 2. Remove the left side-panel (see “Removing the Left Side-Panel” on page 11). 3. Reset the current password and CMOS settings: a. Locate the 3-pin CMOS or password-reset jumper on the system board (see “System Board Components” on page 14). b.
CHAPTER 22: SYSTEM SETUP PASSWORD: 4. Replace the left side-panel (see “Replacing the Left Side-Panel” on page 11). 5. Connect your computer and devices to electrical outlets and then turn them on.
CHAPTER 22: SYSTEM SETUP Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1. Turn on the computer. 2. Go to support.dell.com/support/downloads. 3. Locate the BIOS update file for your computer: - If you have your computer’s Service Tag: a. Click Enter a Service Tag. b. Enter your computer’s Service Tag in the Enter a service tag: field, click Go, and proceed to step 6. 4. A list of results appear on the screen.
APPENDIX A: CONTACTING ALIENWARE APPENDIX A: CONTACTING ALIENWARE NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit www.dell.
