ALIENWARE® M15x MOBILE MANUAL
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. The contents herein are subject to change without notice. © 2009 Dell Inc. All rights reserved.
CONTENTS INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 CHAPTER 1: SETTING UP YOUR LAPTOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Before Setting Up Your Laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Connect the AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 6: TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Basic Hints and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Backup and General Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Software Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . .
Dear Valued Alienware Customer, Welcome to the Alienware family. We are thrilled to include you among the growing number of savvy high-performance computer users. The Alienware technicians who have crafted your computer have made certain that your high-performance computer is properly optimized and performs to its fullest potential. We build computers with a single unwavering purpose: Build It As If It Were Your Own.
INTRODUCTION
CHAPTER 1: SETTING UP YOUR LAPTOP CHAPTER 1: SETTING UP YOUR LAPTOP CHAPTER 1: SETTING UP YOUR LAPTOP 7
Before Setting Up Your Laptop Product Documentation and Media Congratulations on the purchase of your Alienware® M15x! The documentation that ships with your Alienware® laptop is designed to provide answers to many of the questions that may arise as you explore your new laptop’s capabilities. You may see the documentation for technical information or general use as needed to answer questions in the future, or aid you in finding answers and solutions.
Connect the AC Adapter Press the Power Button WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage. NOTE: The 150 W AC adapter must be connected to the laptop for maximum gaming performance.
Connect the Network Cable (Optional) Set Up Microsoft Windows CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable. Your computer is preconfigured with the operating system you requested while ordering your computer. To configure the remaining settings, follow the instructions on the screen.
Setting Up a Wireless Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Setting Up Your Internet Connection Before you can use your wireless Internet connection, you need to connect to your wireless router. If you cannot connect to the Internet but have successfully connected in the past, the Internet Service Provider (ISP) might have a service outage. Contact your ISP to check the service status, or try connecting again later.
Windows® 7 1. 2. Click Start → Control Panel. Click Network and Internet→ Network and Sharing Center→ Set up a connection or Network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP CHAPTER 2: GETTING TO KNOW YOUR LAPTOP This chapter provides information about your new laptop to familiarize you with its various features, and get you up and running quickly.
Front View Features 1 14 2 CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 3 1 Left speaker — Combines with the right speaker to provide high quality stereo sound. 2 Infrared port — Connects to devices using infrared. 3 Right speaker — Combines with the left speaker to provide high quality stereo sound.
Left View Features 1 2 3 4 5 6 7 8 1 Security cable slot — Attaches a commercially available antitheft device to the computer. NOTE: Before you buy a lock, ensure that it works with the security lock slot on your computer. 2 AC adapter connector — Connects to an AC adapter to power the computer and charge the battery. 3 VGA connector — Connects to video devices, such as a monitor or projector. 4 Network connector — Connects your computer to a network or broadband device.
Right View Features 1 Optical drive — Plays or records only standard-size (12 cm) CDs, DVDs, and Blu-ray Discs (optional). Ensure that the side with print or writing is facing upward when inserting discs. For more information, see “Using the Optical Drive “ on page 33. 4 USB/eSATA combo connector with USB PowerShare — Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player).
Display Features 1 2 3 4 1 Left digital array microphone — Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording. 2 Camera activity indicator — Indicates if the camera is on or off. 3 Camera — Built-in camera for video capture, conferencing, and chat. 4 Right digital array microphone — Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording.
Computer Base and Keyboard Features 6 Status lights (3) — Indicates if the Scroll Lock, Caps Lock, or Number Lock lights are turned on or off. 2 Keyboard — The backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. 3 Touch pad — Provides the functionality of a mouse to move the cursor, drag or move selected items, and left-click by tapping the surface. 4 Touch pad buttons (2) — Provide left- and right-click functions like those on a mouse.
Status Lights Touch Controls The three status lights are located at the top-left side of the keyboard. For the exact location, see “Computer Base and Keyboard Features” on page 18. The touch controls are located at the top of the keyboard. For the exact location, see “Computer Base and Keyboard Features” on page 18. To activate, gently touch the desired control. The control will illuminate temporarily to confirm your selection.
Power Button On AC adapter: You can program this button to perform actions like shutting down the operating system or entering the standby mode. For details on how to program this button, see Power Options in the Control Panel of Microsoft® Windows® operating system. Blue or custom AC-color The battery is fully charged. Blue or custom AC-color fading into white or custom batterycolor The computer is turned off or on and the battery is charging.
Function Keys NOTE: Depending on the configuration of the laptop you purchased, some of the function keys may have no associated tasks. The key is located near the bottom-left corner of the keyboard, and is used together with other keys to activate certain functions. Hold down the key along with the key described below: FI – Suspend Mode Press to enable suspend mode. In the suspend mode, the display and selected devices will switch off for less energy consumption.
Battery Pack Battery Maintenance Your laptop is equipped with a high-energy rechargeable lithium ion (Li-ion) battery pack. Battery life will vary depending on your laptop configuration, model, applications installed, power management settings, and features used. As with all batteries, the maximum capacity of this battery will decrease with time and usage. To maintain the battery pack’s maximum capacity, you should occasionally let the laptop deplete its battery power completely before recharging.
Q: I did not use my spare battery for a few days. Even though it was fully recharged, there wasn’t as much power left as a newly charged one. Why? Power Management A: The batteries will self-discharge (1% per day for Li-ion) when they are not being recharged. To ensure a battery is fully charged, recharge before use. Always keep the battery inside the laptop and have the AC adapter connected whenever possible. Understanding Power Consumption Q: I did not use my spare battery for months.
Customizing Your Power Settings: Reducing Power Consumption Windows Vista® Although your laptop (together with the operating system) is capable of power conservation, there are measures you can take to reduce the power consumption: 1. 2. 3. 4. Click Start → Control Panel. Click Classic View from the task panel. Double-click the Power Options icon. Select a power plan from the options shown. To customize specific settings, click Change plan settings beneath the selected power plan. Windows® 7 1. 2. 3.
CHAPTER 3: CONNECTING DEVICES CHAPTER 3: CONNECTING DEVICES This chapter provides information about connecting optional devices to your laptop to enhance your audio, visual, and digital experience.
Connecting External Displays If you want to enjoy your computing environment on a bigger scale visually, or extend your desktop area, you can connect an external display such as a standalone monitor, an LCD TV, or a projector. 6. If necessary, connect one end of the power cable to the display’s power connector. 7. Connect the other end of the power cable to a grounded three-prong power strip or wall outlet. 8. Turn on your laptop, and then turn on your display.
Connecting External Speakers Two types of audio connectors: Your Alienware laptop has two integrated audio out connectors and one audio in connector. The audio out connectors deliver quality sound and support 5.1 surround audio. You can connect the audio input connector from a home stereo or speaker system for a heightened gaming and media experience. 1 2 1 1 2 Audio out/Headphone connectors (2) — Connects to one or two pairs of headphones, or sends audio to a powered speaker or sound system.
Connecting Printers Connecting a Plug and Play Printer If your printer supports plug and play, Microsoft Windows will detect it and attempt to install the printer automatically. In some cases, Windows may require a driver for the printer. This driver is located on the software CD that is included with the printer. 1. Connect the printer’s USB cable to an available USB connector on your laptop. 2.
Connecting USB Devices Connecting FireWire (IEEE 1394) Devices Connect USB devices into an available USB connector on your laptop. Microsoft Windows will detect the device and attempt to install the appropriate driver automatically. In some cases, Windows may require a driver. This driver is located on the software CD that is included with the device. Connect the FireWire device into the IEEE 1394 A connector on your laptop.
CHAPTER 3: CONNECTING DEVICES
CHAPTER 4: USING YOUR LAPTOP CHAPTER 4: USING YOUR LAPTOP CHAPTER 4: USING YOUR LAPTOP 31
Alienware Command Center Using Removable Media and Cards The Alienware® Command Center gives you access to Alienware’s exclusive software and is a continuously upgradable control panel. As Alienware releases new programs, they download directly into the Command Center allowing you to build a library of system management, optimization, and customization tools. You can access Alienware Command Center by gently touching the touch control located near the top of the keyboard.
Using the Optical Drive Using the Integrated Camera Your laptop has a slot load optical drive. Depending on the configuration ordered, your laptop may have one of the following drive types. These logos are used to indicate each drive’s capabilities and media compatibility. Turning the Camera On and Off DVD±R/W Dual Layer Writer DVD±R/W drive can read CD-ROM, CD-R, CD-R/W, DVD, DVD+R/W, and DVD-R/W media. It can also record to CD-R, CD-RW, DVD+R/W, DVD-R/W, and DVD+R Dual Layer (DL) media.
Configuring the BIOS Entering System Setup System Setup 1. 2. The System Setup options allow you to: • • • Change the system configuration information after you add, change, or remove any hardware in your laptop. Set or change a user-selectable option. View the installed amount of memory or set the type of hard drive installed. Before you use System Setup, it is recommended that you write down the current System Setup information for future reference.
System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. NOTE: For the updated system setup information, see the Service Manual on the Dell Support website at support.dell.com/manuals. Main Menu System Time System Date Alienware Service Tag BIOS Version EC Version CPU CPU Speed CPU Cache CPU ID Displays the system time. Displays the system date. Displays the model number of your computer.
Advanced Menu Wireless Network Allows you to enable or disable the internal wireless device. • Disabled: The internal wireless device is off and is not visible to the operating system. • Enabled: The internal wireless device is enabled. Bluetooth Receiver Allows you to enable or disable the internal Bluetooth device. • Disabled: The internal Bluetooth device is off and is not visible to the operating system. • Enabled: The internal Bluetooth device is enabled.
Performance Options Sub-Menu Memory Displays the frequency of the memory. Frequency Memory Channel Displays the memory channel modes. Mode • Single • Dual CPU Performance Indicates if the processor is in turbo mode or not. Mode Turbo Mode Allows you to enable or disable the turbo mode. Select Clock Mode Allows you to choose the FSB-memory system clock mode. • • Auto Unlinked Memory Frequency Allows you to set the memory frequency. DDR3 Voltage Allows you to enter the memory voltage.
Security Menu Computrace® Allows you to activate or disable the BIOS module interface of the optional Computrace® Service from Absolute® Software. The Computrace® agent from Absolute® Software is a service solution designed to help track assets and provide recovery services in the event the computer is lost or stolen. The Computrace® agent communicates with the Absolute® software Monitoring Server at programmed intervals to provide the tracking service.
Exit Menu Exit Saving Changes Exit Discarding Changes Allows you to exit System Setup and save your changes to CMOS. Allows you to exit utility without saving Setup data to CMOS. Load Setup Defaults Discard Changes Allows you to load default values for all Setup items. Save Changes Allows you to save Setup data to CMOS. Allows you to load previous values from CMOS for all Setup items.
CHAPTER 4: USING YOUR LAPTOP
CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS This chapter provides guidelines and instructions for increasing the processing power and storage space, by upgrading equipment. You can purchase components for your computer at www.dell.com or www.alienware.com. NOTE: See the Service Manual at the Dell™ Support website, support.dell.com/manuals for installation instructions of all serviceable components.
Before You Begin This section provides procedures for removing and installing the components in your laptop. Unless otherwise noted, each procedure assumes that the following conditions exist: • • • 42 You have performed the steps in “Turning Off Your Computer” and “Before Working Inside Your Computer” in this section. You have read the safety information that shipped with your computer. A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety. WARNING: Before working inside your laptop, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card.
Replacing the Battery Pack 4 3 This battery pack can easily be removed and replaced. Ensure that the laptop is properly shut down before changing the battery pack. CAUTION: To avoid damage to the laptop, use only the battery designed for this particular Alienware laptop. Do not use batteries designed for other Alienware or Dell laptops. To remove the battery pack: 1. Shut down the laptop. 2. Turn the laptop over. 3. Slide the battery latch to the unlock position as shown. 4. The battery pack will pop up.
Upgrading or Replacing Memory Removing the Memory Module(s) Your laptop is equipped with a configurable memory unit. The industry standard JEDEC PC3-8500/PC3-10600 (DDR3) SODIMM memory module connectors are available for memory upgrade. The table below illustrates all the possible ways system memory can be configured. 1. 2.
3. Loosen the two captive screws and remove the memory module door. 1 1 2 2 3 5 4 1 memory module door 2 captive screws (2) 4. Use your fingertips to carefully spread apart the memory module connector’s spring-locks until the module pops up. 5. Remove the memory module. 1 memory module connector 4 spring locks (2) 2 notch 5 memory module 3 tab To replace the memory modules, perform the removal steps in reverse order.
Upgrading or Replacing the Hard Drive Your laptop is equipped with one hard drive socket. 3. Loosen the four captive screws on the hard drive. 4. Lift the hard drive out. Removing the Hard Drive 1. 2. Follow the instructions in “Before You Begin” on page 42. Loosen the two screws and remove the compartment door.
5. Remove the four screws that secure the hard drive to the hard drive bracket. 6. Lift the hard drive out of the hard drive bracket. 7. Remove the interposer from the hard drive. 1 2 2 1 3 1 hard drive 2 hard drive bracket 48 3 screws (4) CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS 1 interposer 2 hard drive To replace the hard drive, perform the removal steps in reverse order.
CHAPTER 6: TROUBLESHOOTING CHAPTER 6: TROUBLESHOOTING CHAPTER 6: TROUBLESHOOTING 49
Basic Hints and Tips Backup and General Maintenance • • • • • • • 50 Computer does not power on: Is your AC adapter securely connected to a working electrical outlet? If connected to a power strip, ensure that the strip is actually working. Connections: Check all the cables to ensure that there are no loose connections anywhere. Power Savings: Ensure that your computer is not in hibernate or standby mode by pressing the power button for less than 4 seconds.
When troubleshooting your computer, remember the following safety guidelines: • • • Before touching any of the computer’s internal components, touch an unpainted portion of the chassis. Doing so will safely discharge any static electricity, which could damage your computer. Turn off your computer and any connected peripherals. Disconnect any peripherals from your computer.
Alienware® Diagnostics Starting Alienware Diagnostics From the Support Disc If you experience a problem with your Alienware laptop, run the Alienware Diagnostics before you contact Alienware for technical assistance. It is recommended that you print these procedures before you begin. 1. 2. NOTE: Back up all data before initiating a system recovery. Backup functionality is included in AlienRespawn™ v2.
Answers to Common Problems CD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc™ Drive The computer does not recognize the disc or drive • • • • • Check to see if the disc is properly inserted into the drive with the label facing up. Try another disc. Shut down and restart the computer. Clean the disc. Restart the computer and enter the BIOS setup utility by pressing as the computer restarts. Check the BIOS to ensure that the SATA controllers are enabled.
System A program stops responding or crashes repeatedly The computer fails the POST End the program: The POST (Power On Self Test) tests the computer, ensuring that it meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process. If the computer passes the POST, the computer will continue to start normally.
Windows® 7 1. 2. Click Start → Control Panel→ Programs→ Programs and Features→ Use an older program with this version of Windows. In the welcome screen, click Next. Follow the instructions on the screen.
Internet Keyboard Cannot browse the Internet or the Unable to locate host error message appears: The keyboard is not responding • • • • Check if you are connected to the Internet. Check if the web address typed in the address bar is correct and valid. Try a different Web address, or URL. If the error message still appears, disconnect from the Internet Service Provider (ISP) and close the browser. Reconnect and open the browser.
Memory Check the battery: Memory errors detected on startup If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and then turn on the computer. • • Check memory modules for correct seating and orientation. Reseat the memory modules if applicable (see “Upgrading or Replacing Memory” on page 45). Computers using a dual-channel memory configuration require that memory modules be installed in pairs.
If the display is difficult to read Mouse Adjust the brightness: The mouse is not working Press to increase brightness or to decrease brightness. • Adjust the Windows display settings: Windows Vista® 1. 2. Click Start → Control Panel→ Hardware and Software→ Personalization→ Display Settings. Adjust Resolution and Colors settings, as needed. Windows® 7 1. 2. Click Start → Control Panel→ Appearance and Personalization→ Display. Adjust Resolution and Calibrate color, as needed.
Power Printer When you press the power button, the computer does not turn on The printer does not turn on • • • • • If the AC adapter is connected to a surge protector or UPS, ensure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly. Check that the wall outlet is working properly by testing another device such as a radio or lamp that you know works.
Game Controllers Disconnect headphones from the headphone connector: The computer does not recognize the game controller Sound from the speakers is automatically disabled when headphones are connected to the headphone connector. • • Check that the cable connecting the game controller to the computer is not damaged and that it is properly connected. Reinstall the device driver for the game controller.
CHAPTER 7: SYSTEM RECOVERY CHAPTER 7: SYSTEM RECOVERY Your computer ships with the following media: • • • Recovery CD or DVD — Contains operating system installation media. Support CD or DVD — Contains drivers for your computer. You can also download the latest drivers and software for your computer from support.dell.com. Optional AlienRespawn v2.0 disc (if ordered) — Contains the AlienRespawn recovery image. NOTE: Your computer ships with either AlienRespawn v2.0 or Dell DataSafe Local.
AlienRespawn v2.0 Recovery Options NOTE: Back up all data before initiating a system recovery. Backup functionality is included in AlienRespawn™ v2.0, but as a precaution it is recommended to backup critical files onto an external media before initiating recovery. NOTE: Back up all data before initiating a system recovery. Backup functionality is included in AlienRespawn v2.0, but as a precaution it is recommended to backup critical files onto an external media before initiating recovery.
Advanced Recovery Factory System Recovery This method will completely reformat your hard drive and return your computer to its original factory configuration resolving all software or configuration issues. This option is best for most software-related issues. This option is for last-resort system recovery. A backup of your entire current hard drive will be created in C:\BACKUP, from which data files may be copied to permanent locations.
To Enable or Change Password Settings AlienRespawn v2.0 Disc 1. Click Start → All Programs → AlienRespawn v2.0. 2. Click the icon labeled Respawn Settings. 3. The Respawn Settings application will launch. • If you are enabling password protection for the first time, enter the default password, “alienware” (case-sensitive), in the appropriate field, then click Submit. • If you have already defined a password, enter your current password in the appropriate field, then click Submit. 4.
Dell DataSafe Local Backup Dell DataSafe Local Backup is a backup and recovery application that can restore your computer if you lose data due to a virus attack, accidentally delete critical files or folders, or if the hard drive crashes. This application allows you to: • Restore files and folders • Restore your hard drive to the operating state it was in when you purchased your computer, without erasing the existing personal files and data To schedule backups: 4.
CHAPTER 7: SYSTEM RECOVERY
CHAPTER 8: BASIC SPECIFICATIONS CHAPTER 8: BASIC SPECIFICATIONS This chapter provides the basic specifications of your computer. For more detailed specifications, see the Comprehensive Specifications on the Dell Support website at support.dell.com/manuals.
Computer Model Memory Alienware M15x Memory configurations possible 2 GB, 3 GB, 4 GB, and 8 GB Dimensions Height 48.7 mm (1.92 inches) - Front and Back Ports and Connectors Width 377.93 mm (14.88 inches) IEEE 1394 A one 4-pin serial connector Depth 308.51 mm (12.15 inches) Network adapter one RJ45 connector 10/100/1000 Mbps Weight with 6-cell battery (starting at) 4.08 kg (9.
Discs/Cards Supported AC Adapter Type 150 W Output current 7.7 A (continuous) Rated output voltage 19.5 VDC Communications Network adapter 10/100/1000 Mbps Ethernet LAN on system board Wireless • • WLAN Mini-Card (Half Mini-Card slot) WPAN, Bluetooth card (full card slot) Video cards MXM 3.0 Type B compliant cards with individual power budget of 35W and 65W Display Type (WLED) • • 15.6 inch HD+ (1600 x 900) 15.6 inch FHD (1920 x 1080) Keyboard (Backlit) Layouts U.S.
Battery Battery Type and dimensions Temperature range 6-cell “smart” lithium ion (57 Whr) Operating 0° to 50°C (32° to 122°F) Depth 53.8 mm (2.12 inches) Storage –20° to 60°C (–4° to 140°F) Height 21.3 mm (0.84 inches) Width 213 mm (8.39 inches) Coin-cell battery CR-2032 Weight 0.33 kg (0.72 lb) 9-cell “smart” lithium ion (86 Whr) (optional) Depth 53.8 mm (2.12 inches) Height 36.9 mm (1.45 inches) Width 330 mm (12.99 inches) Weight 0.5 kg (1.1 lb) Voltage 12.
APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS Computer Setup • • • • • • • • Read all instructions marked on the product and in the documentation before operating your computer. Retain all safety and operating instructions. Never use this product near water or a heat source. Only set-up the computer on a stable work surface. Only operate the computer using the power source type indicated on the rating label. Never block or cover any openings or fans in the computer case.
General Safety Precautions • • Mechanical Shock: Your computer should never be subjected to severe mechanical shocks. Careless handling of your computer may cause damage. Mechanical Shock is not covered by the warranty. Electrical Shock: If you do not open up your computer, there is nothing to worry about. Your computer protects itself against most irregularities in the power source. When You Should Contact Alienware • • • • The battery, power cable or connector is damaged.
APPENDIX B: CONTACTING ALIENWARE NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit www.dell.com/contactdell. 2.
APPENDIX C: IMPORTANT INFORMATION • • 74 BACKUP ANY DATA YOU HAVE BEFORE INITIATING A SYSTEM RECOVERY OR SENDING YOUR COMPUTER IN FOR REPAIR OR UPGRADES. RETAIN ALL BOXES THAT WERE ORIGINALLY SHIPPED TO YOU IN CASE YOU NEED TO RETURN ANY MERCHANDISE.
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