Administrator Guide

NARROW THE LDAP SEARCH BASE
Narrow the LDAP search base to the lowest possible scope that includes all necessary users.
VERIFY THAT THE LDAP ATTRIBUTES BEING SEARCHED FOR ARE CORRECT
Make sure all LDAP attributes for the user are correct.
Smart Card Authentication Client licensing issues
License error
Try one or more of the following:
MAKE SURE THE APPLICATION IS LICENSED
Applications require a license to run.
For more information on purchasing a license, contact your Dell representative.
MAKE SURE THE LICENSE IS UP‑TO‑DATE
Make sure the license for the application has not yet expired. Check the license expiry date using the Embedded Web
Server.
Troubleshooting 26