Instruction Manual

NARROW THE LDAP SEARCH BASE
Narrow the LDAP search base to the lowest possible scope that includes all necessary users.
VERIFY THAT THE LDAP ATTRIBUTES BEING SEARCHED FOR ARE CORRECT
Make sure all LDAP attributes for the user are correct.
Licensing issues
License error
A license error can occur if there is a problem with the Smart Access Card Solution application or its license. Try one or
more of the following:
MAKE SURE THAT THE LICENSE IS UP‑TO‑DATE
Make sure the license for Smart Access Card Solution has not yet expired. Check the license expiry date using the
Embedded Web Server.
Troubleshooting 42