Users Guide

Fabric OS Troubleshooting and Diagnostics Guide 101
53-1002930-01
Automatic trace dump transfers
10
After the setup is complete, you can run the supportSave -c command to save RASlog, TRACE,
supportShow, core file, FFDC data and other diagnostic support information to the server without
specifying server details.
The following procedures describe the tasks for setting up automatic transfer.
Specifying a remote server
1. Verify that the FTP service is running on the remote server.
2. Connect to the switch and log in as admin.
3. Enter the supportFtp -s command and respond to the prompts.
Enabling the automatic transfer of trace dumps
1. Connect to the switch and log in as admin.
2. Enter the supportFtp -e command.
Setting up periodic checking of the remote server
1. Connect to the switch and log in as admin.
2. Enter the supportFtp -t
command.
Example of setting the interval in hours
switch:admin> supportftp -t 4
supportftp: ftp check period changed
The minimum interval is 1 hour. Specify 0 hours to disable the checking feature.
Saving comprehensive diagnostic files to the server
1. Connect to the switch and log in as admin.
2. Enter the supportSave -c command and respond to the prompts.
switch:admin> supportsave -c
This command will collect RASLOG, TRACE, supportShow, core file, FFDC data
and other support information and then transfer them to a FTP/SCP server
or a USB device. This operation can take several minutes.
NOTE: supportSave will transfer existing trace dump file first, then
automatically generate and transfer latest one. There will be two trace dump
files transfered after this command.
OK to proceed? (yes, y, no, n): [no] y