Administrator Guide

Getting Started with Recovery
This section details what is needed to create the recovery environment.
• CD-R, DVD-R media, or formatted USB media
– If burning a CD or DVD, review Burning the Recovery Environment ISO to CD\DVD for details.
– If using USB media, review Burning the Recovery Environment on Removable Media for details.
• Recovery Bundle for failed device
– For remotely managed clients, instructions that follow explain how to retrieve a recovery bundle from your Dell Security
Management Server.
– For locally managed clients, the recovery bundle package was created during setup on either a shared network drive or on external
media. Please locate this package before proceeding.
Contact Dell ProSupport
Call 877-459-7304, extension 4310039 for 24x7 phone support for your Dell product.
Additionally, online support for Dell products is available at dell.com/support. Online support includes drivers, manuals, technical advisories,
FAQs, and emerging issues.
Be sure to help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code available when you
call.
For phone numbers outside of the United States, see Dell ProSupport International Phone Numbers.
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Encryption Recovery
Getting Started with Recovery
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