Administrator Guide
4 Select one option:
• My system fails to boot and displays a message asking me to perform SDE Recovery.
This will allow you to rebuild the hardware checks that the Encryption client performs when you boot into the OS.
• My system does not allow me to access encrypted data, edit policies, or is being reinstalled.
Use this if the Hardware Crypto Accelerator card or the motherboard/TPM must be replaced.
5 In the Backup and Recovery Information dialog, conrm that the information about the client computer to be recovered is correct and
click Next.
When recovering non-Dell computers, the SerialNumber and AssetTag elds will be blank.
Encryption Recovery
Policy-Based or File/Folder Encryption Recovery
9