User Manual

74 │ Troubleshooting
Synchronization
problems
Safety related issues
Intermittent problems
Video ghosting or
overshooting
Image retention from a static
image left on the monitor for
a long period of time
Do not perform any troubleshooting step.
Use the Power Management feature to turn o thr monitor all times
when not in use (for more information, see Power management modes.
Contact Dell immediately.
Reset the monitor to Factory Settings (Factory Reset).
Change the Response Time in the Display OSD to Fast or Normal
depending on your application and usage.
Try dierent Preset Modes in Color settings OSD. Adjust R/G/B value
in Custom Color in Color settings OSD.
Change the Input Color Format to RGB or YPbPr in the Color settings
OSD.
Run the built-in diagnostics.
Alternatively, use a dynamically changing screensaver.
Perform monitor self-test feature check to determine if the scrambled
screen appears in self-test mode.
Restart the computer in safe mode.
Check for bent or broken pins in the video cable connector.