Dell E2423H/E2423HN User’s Guide Monitor Model: E2423H/E2423HN Regulatory Model: E2423Ht/E2423Hf/E2423HNf
Notes, Cautions and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other are trademarks of Dell Inc. or its subsidiaries.
Contents About your monitor............................................5 Package contents...................................................... 5 Product features........................................................ 6 Identifying features and controls................................. 7 Pin assignments .......................................................15 Plug and play capability..............................................18 LCD monitor quality and pixel policy............................
Troubleshooting................................................45 Self-test.................................................................. 45 Built-in diagnostics................................................... 46 Common problems.................................................... 47 Product-specific problems......................................... 49 Appendix..........................................................50 FCC Notices (U.S. Only) and Other Regulatory Information.........................
About your monitor Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: To set up Stand from any other source, refer to the documentation comes with the Stand for instruction.
DP cable (E2423H) HDMI cable (E2423HN) • Quick Start Guide • Safety, Environmental, and Regulatory Information Product features The Dell E2423H/E2423HN flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) Panel with LED backlight. The monitor features include: • E2423H/E2423HN: 60.47 cm (23.8 in.) diagonal viewable area display (measured diagonally). 1920 x 1080 resolution, with full-screen support for lower resolutions.
Identifying features and controls Front view E2423H/E2423HN Label Description Use 1 Function buttons To access the OSD menu and change the settings if required. For more information, see Using the front panel controls. 2 Power On/Off button (with LED indicator) To turn the monitor On or Off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode.
Back view DELL 220010-15 E2423HN ID 0000100000 ID 1111240127 ID 1111240129 www.tuv.com ID 1111240125 IS 13252 (Part 1)/ IEC 60950-1 XU100100-22130 인증번호: R-R-E2K-E2423HNf 신청인: DELL INC.(for Korea) HONGFUJIN Precision Electronics (Chong Qing) Co.,Ltd. 제조자: HONGFUJIN Precision Electronics (Chong Qing) Co.,Ltd. 전기용품안전관리법에 의한 표시 A/S연락처: 080-854-0066 제조국: China 02922 デル・テクノロジーズ R-41055611 www.bis.gov.
Bottom view, without monitor stand E2423H 1 Label 2 Description 3 Use 1 Power port To connect the monitor power cable. 2 DP port For connection to your computer using DP cable. 3 VGA port For connection to your computer using VGA cable. E2423HN 1 Label Description 2 3 Use 1 Power port To connect the monitor power cable. 2 HDMI port For connection to your computer using HDMI cable. 3 VGA port For connection to your computer using VGA cable.
Monitor specifications Model E2423H/E2423HN Screen type Panel type Viewable area Diagonal Active area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Brightness Contrast ratio Faceplate coating Backlight Response time Normal mode Fast mode Color depth Color gamut Active matrix-TFT LCD Vertical Alignment (VA) Dell display manager compatibility Connectivity Bezel width (edge of monitor to active area) Security Tilt angle 604.70 mm (23.8 in.) 527.04 mm (20.
Resolution specifications Model E2423H/E2423HN Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 50 Hz to 75 Hz (automatic) Maximum preset resolution 1920 x 1080 @ 60 Hz Preset display modes E2423H/E2423HN Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/Vertical) (kHz) (Hz) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.
Electrical specifications Model Video input signals E2423H E2423HN • Analog RGB: 0.7 V ± 5 %, 75 Ω • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance input impedance • DP 1.2, 600 mV for each • HDMI 1.
Physical characteristics Model E2423H E2423HN Signal cable type: Analog Digital D-Sub (VGA), 15 pins (cable is included for EMEA and JPN region only) DP, 20 pins D-Sub (VGA), 15 pins (cable is included for EMEA and JPN region only) HDMI, 19 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.
Environmental characteristics Model E2423H/E2423HN Temperature: Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating: Storage/Shipping -20 °C to 60 °C (-4 °F to 140 °F) Humidity: Operating 10% to 80% (non-condensing) Non-operating: Storage/Shipping 5% to 90% (non-condensing) Altitude: Operating (maximum) 5,000 m (16,400 ft) Non-operating (maximum) 12,192 m (40,000 ft) Thermal dissipation 85.30 BTU/hour (maximum) 54.
Pin assignments D-Sub 15-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Assignment Video-Red Video-Green Video-Blue GND Self-test GND-R GND-G GND-B DDC +5 V GND-sync GND DDC data H-sync V-sync DDC clock About your monitor │ 15
Pin assignments DP 20-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal Assignment ML_LANE3_N GND ML_LANE3_P ML_LANE2_N GND ML_LANE2_P ML_LANE1_N GND ML_LANE1_P ML_LANE0_N GND ML_LANE0_P GND GND AUX _CH_P GND AUX _CH_N HPD RETURN DP_PWR 16 │ About your monitor
Pin assignments HDMI 19-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Signal Assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C.
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings as required. For more information about changing the monitor settings, see Operating your monitor.
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2423H/E2423HN 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into easily accessible to operator and located as close to the equipment as possible. To disconnect power from the equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord. WARNING: A certified power supply cord has to be used with this equipment.
Connecting DP cable DP DP Connecting HDMI cable HDMI HDMI Organizing cables Use the cable-management clip to route the cables connected to your monitor.
Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2423H/E2423HN 1. a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button. 2. a. Use a long and thin screwdriver to push the release latch located in a hole just above the stand. b.
To remove the VESA cover: Press the dimple on the VESA cover to release it from the back of the display. Wall Mounting (Optional) DELL 220010-15 E2423HN ID 0000100000 ID 1111240127 ID 1111240129 www.tuv.com ID 1111240125 IS 13252 (Part 1)/ IEC 60950-1 XU100100-22130 인증번호: R-R-E2K-E2423HNf 신청인: DELL INC.(for Korea) HONGFUJIN Precision Electronics (Chong Qing) Co.,Ltd. 제조자: HONGFUJIN Precision Electronics (Chong Qing) Co.,Ltd.
Operating your monitor Turning on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. E2423H/E2423HN 1 2 3 4 5 The following table describes the control buttons: Control buttons 1 Description Use this button to choose from a list of preset modes. Preset mode 2 For direct access to the Brightness and Contrast menu.
Control buttons 5 Power button (with power-status light) Description To turn the monitor On or Off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. Using the OSD lock function You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options.
Use the front-panel control button to lock the button(s). 1 2 3 4 5 1. Press and hold Button 4 for four seconds, a menu appears on the screen. Dell 24 Monitor Select option: 2. Select one of the following options: Options 1 Description Select this option to lock OSD menu function. Menu Buttons lock 2 Use this option to lock power button. Power Button lock 3 Use this option to lock OSD menu and power button.
To unlock the button(s). Press and hold Button 4 for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Dell 24 Monitor Select option: Options 1 Dell 24 Monitor Select option: Dell 24 Monitor Select option: Description Use this option to unlock OSD menu function. Menu Buttons unlock 2 Use this option to unlock power button. Power Button unlock 3 Use this option to unlock OSD menu and power button.
OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings. 1 2 3 4 Control buttons 1 Description Use the Up button to increase values or move up in a menu. Up 2 Down 3 Use the Down button to decrease values or move down in a menu. Use the OK button to confirm your selection in a menu. OK 4 Use the Back button to go back to the previous menu.
Using the On-Screen Display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the E2423H E2423HN button to display the OSD main menu. Dell 24 Monitor Brightness / Contrast Auto Adjust 75% Input Source 75% Color Display Menu Personalize Others 2. Press the and buttons to move between the setting options.
Icon Menu and submenus Description Brightness/ Use this option to control the brightness or contrast settings. Contrast E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Auto Adjust 75% Input Source 75% Color Display Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the to decrease the brightness (min. 0; max. 100).
Icon Menu and submenus Description The following dialog appears on a black screen as the monitor selfadjusts to the current input: Auto Adjustment in Progress... Auto Adjust allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display. NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
Icon Menu and submenus Description VGA Push to select the VGA input source when using VGA connector. DP Push to select the DP input source when using DP connector. HDMI Push to select the HDMI input source when using HDMI connector. Auto Select Select Auto Select to scan for available input signals. Reset Input Source Select this option to restore default input source. Color Use color to adjust the color setting mode.
Icon Menu and submenus Description • Warm: Increase the color temperature. The screen appears warmer with a red/yellow tint. • Cool: Decrease the color temperature. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the three colors (R, G, B) values and create your own preset color mode.
Icon Menu and submenus Description E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Preset Modes Auto Adjust Input Color Format RGB Input Source Reset Color YPbPr Color Display Menu Personalize Others *When VGA input is selected. Reset Color Reset your monitor color settings to the factory settings. Display Use the display to adjust image.
Icon Menu and submenus Description Pixel Clock The Pixel Clock feature enables you to adjust image quality on your (VGA input only) monitor according to your preference. Use or buttons to adjust for best image quality. Phase If satisfactory results are not obtained using the Phase adjustment, (VGA input only) use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. Response Time Allow you to select between Normal (8 ms), Fast (5 ms).
Icon Menu and submenus Lock Description With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup.
Icon Menu and submenus Shortcut Key 1 Description Allow you to select one of the following: Preset Modes, Brightness/ Contrast, Auto Adjust, Input Source, Aspect Ratio, to set the shortcut key 1. Shortcut Key 2 Allow you to select one of the following: Preset Modes, Brightness/ Contrast, Auto Adjust, Input Source, Aspect Ratio, to set the shortcut key 2. Power Button LED Allow you to set the power LED indicator On in On Mode or Off in On Mode to save energy.
Icon Menu and submenus DDC/CI Description DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor.
Icon Menu and submenus Service Tag Description Display the Service Tag number of the monitor. E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ® Personalize Others Reset Others Reset all settings under the Others setting menu to the factory default. Factory Reset Restore all preset values to the factory default setting.
OSD warning messages The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level. E2423H/E2423HN Dell 24 Monitor Adjusting to this value will increase power consumption above the default level. Do you want to continue? Yes No E2423Hx Before the Lock function is activated, the following message is displayed.
When the monitor enters Standby mode, the following message appears. E2423H/E2423HN Dell 24 Monitor Going into Standby mode… E2423Hx If VGA or DP or HDMI cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 4 minutes if left at this state. E2423H/E2423HN Dell 24 Monitor ? No VGA Cable The display will go into Standby mode in 4 minutes. www.dell.com/E2423Hx E2423Hx E2423H Dell 24 Monitor ? No DP Cable The display will go into Standby mode in 4 minutes.
Setting up display resolution on your monitor E2423H/E2423HN Setting display resolution to 1920 x 1080 For best performance, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows 7: 1. Right-click on the desktop and click Screen Resolution. 2. Click the drop-down menu of the Screen Resolution and select 1920 x 1080. 3. Click OK. In Windows 8 or Windows 8.1: 1. Select the Desktop tile to switch to classic desktop. 2.
Non-Dell computer In Windows 7: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on. 5. Refer to the graphic card provider website for updated driver. For example, https://www.AMD.com or https://www.NVIDIA.com. 6.
Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Disconnect all video cables from the monitor.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. 1 2 3 4 Label 1 2 3 4 Description Button 1 Button 2 Button 3 Button 4 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press and hold Button 4 for about 4 seconds and wait for a pop up menu. 3.
Common problems The following table provides general information about common monitor problems you might encounter and the possible solutions: Common symptoms Possible solutions No video/Power LED off • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed.
Common symptoms Possible solutions Synchronization problems • Reset the monitor to Factory Settings (Factory Reset). • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in safe mode. Safety related issues • Do not perform any troubleshooting step. • Contact Dell immediately. Intermittent problems • Try different Preset Modes in Color settings OSD.
Product-specific problems Specific symptoms Possible solutions Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor with the buttons on the bottom of the panel • Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. • Check if the OSD menu is locked. If yes, press and hold the Exit button (button 4) for four seconds to unlock.
Appendix Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at https://www.dell.com/regulatory_compliance.
