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Firmware release guidelines
7 Dell EMC SC Series: Software Release, Support Policy, and End-of-Life Matrix | 4688-SC-WP
2.2.3 Replay Manager
Replay Manager maintenance will be provided for the most recent two releases. Support for Replay Manager
will be provided on the last locked version, until the SC Series array goes EOSS.
2.2.4 Storage integrations
SC Series integrations with VMware, Oracle, Microsoft, and others will provide maintenance on the current
SC Series GA or commercially available version and support on integrations will be provided until partner
version goes into end of extended support.
2.3 Perpetual Software Licensing
SC Series comes with a perpetual software license which allows a customer to run the software for as long as
the customer chooses to do so, on the original hardware array and on any upgraded hardware array with
which it is compatible. The only current exception to that is the SCv20x0 and SCv30x0 Series solutions.
There is no entitlement to maintenance or support included with the license; and the right of the customer to
use the software beyond the end of life does not obligate Dell EMC to provide continued support or
maintenance beyond end of life. Not all hardware arrays are compatible with all software release lines, and
Dell EMC is under no obligation to maintain such compatibility.
While Dell EMC does provide customers with perpetual license rights to use many of its software titles,
including most of the SC Series portfolio, customers may not extend support services on any software
(operating system, Dell Storage Manager, Replay Manager and storage integrations) running on hardware
that is no longer eligible for support because it has reached the end of standard support. Customers may, of
course, continue to use the software on such hardware, but such use will be at the customer’s risk.
2.4 Product Documentation
Software product documentation will remain available for Storage Center Operating System (SCOS), Replay
Manager and Dell Storage Manager (DSM) until the End of Standard Support. Software product
documentation support for storage integrations will remain available until the partner version goes end of
extended support.
Documentation is available via dell.com/support for each of the following arrays:
SC9000, SC8000, SC7020, SC7020F, SC5020, SC5020F, SC4020, SCv30x0, SCv20x0 , SC40 and
FS8600.
2.5 Timing of implementation
Customers are strongly advised to upgrade to the most current GA or commercially available version of
firmware as soon as reasonably possible after it becomes available.